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Desktop Support Engineer Jobs in Indiana (NOW HIRING)

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

TEKsystems

VIP Desktop Support

Indianapolis, IN

$25 - $30/hr

... Support / Account Access and Set Up 2) Power Apps experience Description The Tier 2/VIP Desktop ... Experience: • 5-7 years of proven experience within IT engineering or System Administration • ...

Gr8ttek, LLC

L2 Desktop Support Technician

Princeton, IN · On-site

$55 - $75/hr

Support remote engineering teams in application packaging, software distribution, image management ... Remote desktop support tools (LogMeIn) * Nexthink for end‑user analytics * Knowledge of SCCM ...

Gr8ttek, LLC

L2 Desktop Support Technician

Princeton, IN · On-site

$20 - $23/hr

... engineering teams in application packaging, software distribution, image management, MDM ... desktop support tools (LogMeIn) · Nexthink for end-user analytics · Knowledge of SCCM, Citrix ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Indiana

Desktop Support Engineer information

See Indiana salary details

$9

$25

$43

How much do desktop support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop support engineer in Indiana is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $29.28 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

What are the most commonly searched types of Desktop Support Engineer jobs in Indiana?

The most popular types of Desktop Support Engineer jobs in Indiana are:

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For Desktop Support Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Indiana look for?

The top searched job categories for Desktop Support Engineer jobs in Indiana are:

What cities in Indiana are hiring for Desktop Support Engineer jobs?

Cities in Indiana with the most Desktop Support Engineer job openings:

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For Desktop Support Engineer jobs in IN, the most frequently searched job titles are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,431 per year, or $25.7 per hour.

Desktop Support Tech I

Powers Health

Munster, IN • On-site

$19.75 - $25.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Powers Health rating

6.3

Company rating: 6.3 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

648th of 898 rated healthcare providers

Job description

Job Description:

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests, resolving Level I incidents in accordance with established Incident Management policies, and escalating issues as appropriate. The position also supports desktop-related project tasks and assists in maintaining standardized hardware and workstation configurations across the organization.

This role requires a strong focus on customer service, documentation, and adherence to healthcare IT standards. The Desktop Support Technician I works independently to prioritize tasks while following defined escalation paths and service level agreements (SLAs).

Required Skills & Qualifications:

  • Associate’s degree in Computer Science, Information Technology, or a related field OR high school diploma with a minimum of two (2) years of desktop support experience.
  • Healthcare IT support experience preferred.
  • Proven ability to troubleshoot and support Windows desktop operating systems.
  • Experience supporting Microsoft Office, Outlook, and internet-based applications.
  • Ability to repair and support desktop and laptop hardware (HP and/or Macintosh preferred).
  • Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow preferred.
  • CompTIA A+, Microsoft Certified Professional (MCP) certifications preferred.
  • Excellent customer service, communication, and organizational skills.
  • Ability to manage multiple tasks and prioritize workload effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently while following established processes and escalation procedures.
  • Proven ability to work effectively with non-technical users at all organizational levels.

Your Extraordinary Career Starts Here

We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.

Our comprehensive benefits program includes, but is not limited to:

  • Medical, dental and vision coverage
  • Wellness program, including free screenings
  • Healthcare and Dependent Care Spending Accounts (HSA)
  • Retirement savings plan
  • Life insurance
  • Disability income protection
  • Employee Assistance Program (EAP)
  • Fitness center discount program
  • Tuition assistance and career development
  • Paid Time Off (PTO)
  • Reward and recognition programs

 Join our team of healthcare professionals at Powers Health. Apply today!

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