Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
... evening/night shift and provide on-call support for critical production issues 3. Excellent ... Desktop Management - Infrastructure Services (IS)
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Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
... evening/night shift and provide on-call support for critical production issues 3. Excellent ... Desktop Management - Infrastructure Services (IS)
Desktop Support
Anderson, IN · On-site
$17.50 - $22.25/hr
Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... Manage shift and shift planning including on call roster * Manage Resource productivity * Enable ...
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Desktop Support
Anderson, IN · On-site
$17.50 - $22.25/hr
Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... Manage shift and shift planning including on call roster * Manage Resource productivity * Enable ...
Desktop Support Engineer
Indianapolis, IN · On-site
Windows 11~Desktop Management - Infrastructure Services (IS) Roles & Responsibilities: · Provide ... support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks · ...
Desktop Support Engineer
Indianapolis, IN · On-site
Windows 11~Desktop Management - Infrastructure Services (IS) Roles & Responsibilities: · Provide ... support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks · ...
Desktop Support Engineer
Warsaw, IN · On-site
The Desktop Support Engineer (Full Time ) role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests.
Desktop Support Engineer
Warsaw, IN · On-site
The Desktop Support Engineer (Full Time ) role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests.
The engineer will manage workstation security compliance, deploy drivers and patch updates, and ... Windows desktop OSS Support Admin Qualifications: * 4-6 years of experience
The engineer will manage workstation security compliance, deploy drivers and patch updates, and ... Windows desktop OSS Support Admin Qualifications: * 4-6 years of experience
Desktop Support Analyst
Indianapolis, IN · On-site
$20 - $22/hr
Desktop Support Analyst Location: Indianapolis, IN 46278- Onsite Mode : Contract (6+ Months) This ... Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. ...
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Desktop Support Analyst
Indianapolis, IN · On-site
$20 - $22/hr
Desktop Support Analyst Location: Indianapolis, IN 46278- Onsite Mode : Contract (6+ Months) This ... Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. ...
Desktop Support Technician
Anderson, IN · On-site
$17.50 - $22.25/hr
Desktop support Technician Location : Anderson, IN 46016(onsite) As a member of the Field Service ... Manage shift and shift planning including on call roster * Manage Resource productivity * Enable ...
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Desktop Support Technician
Anderson, IN · On-site
$17.50 - $22.25/hr
Desktop support Technician Location : Anderson, IN 46016(onsite) As a member of the Field Service ... Manage shift and shift planning including on call roster * Manage Resource productivity * Enable ...
Desktop Support Technician
Indianapolis, IN · On-site
$18 - $23/hr
Desktop Support TechnicianPosition Summary The Desktop Support Technician is responsible for the ... This position focuses on execution, asset management, hardware installation, device readiness, and ...
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Desktop Support Technician
Indianapolis, IN · On-site
$18 - $23/hr
Desktop Support TechnicianPosition Summary The Desktop Support Technician is responsible for the ... This position focuses on execution, asset management, hardware installation, device readiness, and ...
Desktop Support Tech I
$19.75 - $25.25/hr
The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end ... Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow ...
Desktop Support Tech I
$19.75 - $25.25/hr
The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end ... Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow ...
Desktop Support Analyst
Indianapolis, IN · On-site
$22.25 - $29.75/hr
Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Desktop Support Analyst Location : Indianapolis IN 46240 Duration : 6-12 Months Desktop Support ...
Desktop Support Analyst
Indianapolis, IN · On-site
$22.25 - $29.75/hr
Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Desktop Support Analyst Location : Indianapolis IN 46240 Duration : 6-12 Months Desktop Support ...
It Desktop Support Technician - 1463826
$35K - $50K/yr
The ideal candidate should have experience managing multiple projects under strict deadlines. The ... Vision insurance Schedule: * 8 hour shift * Monday to Friday
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It Desktop Support Technician - 1463826
$35K - $50K/yr
The ideal candidate should have experience managing multiple projects under strict deadlines. The ... Vision insurance Schedule: * 8 hour shift * Monday to Friday
Desktop Support Technician
Griffith, IN · On-site
$22/hr
Position Summary The Desktop Support Technician provides technical support and troubleshooting ... Prioritize and manage multiple support requests across district buildings. * Work collaboratively ...
Desktop Support Technician
Griffith, IN · On-site
$22/hr
Position Summary The Desktop Support Technician provides technical support and troubleshooting ... Prioritize and manage multiple support requests across district buildings. * Work collaboratively ...
Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
Title: Desktop Support Technician Location: Indianapolis, IN (onsite) About the job role - As a ... Manage shift and shift planning, including on-call roster * Manage Resource productivity * Enable ...
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Desktop Support Technician
Indianapolis, IN · On-site
$19.25 - $24.50/hr
Title: Desktop Support Technician Location: Indianapolis, IN (onsite) About the job role - As a ... Manage shift and shift planning, including on-call roster * Manage Resource productivity * Enable ...
Desktop Support Tech I
$19.75 - $25.25/hr
The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end ... Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow ...
Desktop Support Tech I
$19.75 - $25.25/hr
The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end ... Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow ...
Desktop Support Specialist City: West Lafayette Job Summary Desktop Support Specialist Purdue IT ... Ability to: * plan, organize and prioritize workloads, manage details of multiple projects ...
Desktop Support Specialist City: West Lafayette Job Summary Desktop Support Specialist Purdue IT ... Ability to: * plan, organize and prioritize workloads, manage details of multiple projects ...
Desktop Support Technician
Indianapolis, IN · On-site
$18 - $23/hr
Desktop Support TechnicianPosition Summary The Desktop Support Technician is responsible for the ... This position focuses on execution, asset management, hardware installation, device readiness, and ...
Desktop Support Technician
Indianapolis, IN · On-site
$18 - $23/hr
Desktop Support TechnicianPosition Summary The Desktop Support Technician is responsible for the ... This position focuses on execution, asset management, hardware installation, device readiness, and ...
Desktop Support Tech I
Munster, IN · On-site
$21 - $35.89/hr
The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end ... Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow ...
Desktop Support Tech I
Munster, IN · On-site
$21 - $35.89/hr
The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end ... Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow ...
Desktop Support Specialist City: West Lafayette Job Summary Desktop Support Specialist Purdue IT ... Ability to: * plan, organize and prioritize workloads, manage details of multiple projects ...
Desktop Support Specialist City: West Lafayette Job Summary Desktop Support Specialist Purdue IT ... Ability to: * plan, organize and prioritize workloads, manage details of multiple projects ...
Desktop Support Technician
Griffith, IN · On-site
$22/hr
August 2026 Position Summary The Desktop Support Technician provides technical support and ... Prioritize and manage multiple support requests across district buildings. * Work collaboratively ...
Desktop Support Technician
Griffith, IN · On-site
$22/hr
August 2026 Position Summary The Desktop Support Technician provides technical support and ... Prioritize and manage multiple support requests across district buildings. * Work collaboratively ...
IT Desktop Support
Indianapolis, IN · On-site
Excellent time management skills and ability to multitask * Participates in an on-call rotation and ... Previous desktop support or IT helpdesk experience preferred
IT Desktop Support
Indianapolis, IN · On-site
Excellent time management skills and ability to multitask * Participates in an on-call rotation and ... Previous desktop support or IT helpdesk experience preferred
Night Shift Desktop Support Manager information
What does a night shift desktop support manager do?
A Night Shift Desktop Support Manager oversees IT support operations during overnight hours, ensuring that all technical issues related to desktop computers, networks, and user accounts are resolved promptly. They manage a team of support technicians, coordinate workflows, and provide guidance on troubleshooting complex problems. Their responsibilities also include monitoring system performance, maintaining documentation, and communicating with other IT teams to ensure seamless 24/7 support coverage. This role is crucial in organizations that operate around the clock or have critical systems that require constant availability.
How does a night shift desktop support manager typically coordinate with daytime IT teams to ensure seamless support coverage?
A Night Shift Desktop Support Manager usually maintains close communication with daytime IT teams through detailed shift handover reports, regular status meetings, and shared documentation. This coordination ensures that unresolved issues, system updates, and critical incidents are clearly communicated between shifts. Many organizations also use ticketing systems to track ongoing support requests, enabling managers to assign priorities and follow up on outstanding tasks. Effective collaboration helps minimize service gaps and maintains consistent support for users around the clock.
What are the key skills and qualifications needed to thrive as a night shift desktop support manager, and why are they important?
To thrive as a Night Shift Desktop Support Manager, you need expertise in IT support, troubleshooting, and team leadership, typically backed by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, problem-solving, and the ability to manage stress during off-hours are vital soft skills for this role. These skills ensure efficient issue resolution, maintain team performance, and uphold service quality during critical overnight operations.
What is the difference between Night Shift Desktop Support Manager vs Desktop Support Specialist?
| Aspect | Night Shift Desktop Support Manager | Desktop Support Specialist |
|---|---|---|
| Certifications | ITIL, CompTIA A+, Network+ | CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) |
| Work Environment | Overnight shift, team management, operational oversight | Daytime or flexible hours, direct user support, troubleshooting |
| Responsibilities | Managing support teams, overseeing incident resolution, ensuring service continuity | Providing technical support, troubleshooting hardware/software issues, assisting users |
The Night Shift Desktop Support Manager focuses on supervising support teams during overnight hours, ensuring smooth operations and incident management. In contrast, the Desktop Support Specialist primarily handles direct user support and technical troubleshooting during regular hours. Both roles require technical certifications, but the managerial position emphasizes team oversight and operational responsibilities.
What are popular job titles related to Night Shift Desktop Support Manager jobs in Indiana?
For Night Shift Desktop Support Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Night Shift Desktop Support Manager jobs in Indiana look for?
The top searched job categories for Night Shift Desktop Support Manager jobs in Indiana are:
What cities in Indiana are hiring for Night Shift Desktop Support Manager jobs?
Cities in Indiana with the most Night Shift Desktop Support Manager job openings:
$19.25 - $24.50/hr
Contractor
Re-posted yesterday
Job description
Job Title: IT Support/IT Admin
Location: Indianapolis, IN
Duration: 6 months
Experience Required: 2-4 Years
Role Description:
1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support
2. Ready to work in evening/night shift and provide on-call support for critical production issues
3. Excellent troubleshooting skills
4. Able to maintain a high level of confidentiality and professionalism
5. Ability to effectively prioritize and execute tasks
6. Strong customer-service orientation
7. Effective interpersonal and relationship-building skills
8. Ability to learn new technologies to perform day to day support operations
9. Basic knowledge of networking
10. Windows cyber security Management knowledge
Roles & Responsibilities:
1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support
2. Access Request Handling
3. Escalate issue to appropriate teams and follow up for closure
4. Patching of windows workstation/server
5. . Windows server/workstation cyber security Management
Keyword: ~ITSM|Service Now|Veeva Quality Docs~
Skills: Desktop Management - Infrastructure Services (IS)
About Siri Infosolutions
Sourced by ZipRecruiter
Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Edison, NJ, US
Year founded
2005