1

Night Shift Desktop Support Manager Jobs in Indiana

Desktop Support

Indianapolis, IN ยท On-site

$17.75 - $22.50/hr

Omega Solutions, Inc. is seeking a Desktop Support Analyst for a 10-month contract in Indianapolis ... Access management. โ€ข Understanding and adhering to security policies and corporate best practices ...

Desktop Support

Anderson, IN ยท On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... Manage shift and shift planning including on call roster * Manage Resource productivity * Enable ...

Desktop Support Analyst

Whitestown, IN ยท On-site

$22 - $25/hr

Desktop Support AnalystOverview We are seeking a Desktop Support Analyst to provide hands-on ... Desktop security practices and device management * Experience configuring, diagnosing, and ...

Desktop Support AnalystOverview We are seeking a Desktop Support Analyst to provide hands-on ... Desktop security practices and device management * Experience configuring, diagnosing, and ...

Desktop Support Technician

Indianapolis, IN ยท On-site

$19.25 - $24.50/hr

... user account management in Active Directory (new users, resets, permissions, access issues ... or Desktop Support experience Strong troubleshooting skills across Windows OS, printers, and ...

Desktop Support

Westfield, IN ยท On-site

$22 - $24/hr

Description Position Summary ** 2nd shift opportunity with a schedule of 12pm-8pm ** Primary ... Provide desktop and technical support to end users in corporate and manufacturing environments ...

Desktop Support III

Evansville, IN ยท On-site

$24.11 - $33.75/hr

Support the deployment, lifecycle management, and maintenance of desktop hardware and related technologies * Maintain accurate IT asset inventory and tracking records * Utilize Help Desk and ...

Desktop Support

Westfield, IN ยท On-site

$22 - $24/hr

Provide first-level support for desktop, laptop, printer, mobile device, and peripheral issues ... Shift: 12p - 8p Training: 8a - 5p. Job Type & Location This is a Contract position based out of ...

Description Position Summary Provide desktop and technical support to Abbott end users in corporate ... Shift: 12p - 8p Training: 8a - 5p. Job Type & Location This is a Contract position based out of ...

Description Position Summary ** 2nd shift opportunity with a schedule of 12pm-8pm ** Primary ... Provide desktop and technical support to end users in corporate and manufacturing environments ...

L2 Desktop support,

Indianapolis, IN ยท On-site

$50 - $55/hr

Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support. Roles ... Skills: Windows 11~Desktop Management - Infrastructure Services (IS) Experience Required: 4-6 ...

This desktop support specialist will support day-to-day endpoint, mobility, and productivity ... management, and MFA troubleshooting Experience with Entra/AD hybrid identity and hybrid-joined ...

Be Seen First

The Desktop Support Specialist will provide technical assistance and support for hardware and ... Strong problem-solving skills Company Description GTN is the leader in SOW management & technical ...

Desktop Support Technician

Anderson, IN ยท On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) As a member of the Field Service ... Manage shift and shift planning including on call roster * Manage Resource productivity * Enable ...

next page

Showing results 1-20

Night Shift Desktop Support Manager information

What does a night shift desktop support manager do?

A Night Shift Desktop Support Manager oversees IT support operations during overnight hours, ensuring that all technical issues related to desktop computers, networks, and user accounts are resolved promptly. They manage a team of support technicians, coordinate workflows, and provide guidance on troubleshooting complex problems. Their responsibilities also include monitoring system performance, maintaining documentation, and communicating with other IT teams to ensure seamless 24/7 support coverage. This role is crucial in organizations that operate around the clock or have critical systems that require constant availability.

How does a night shift desktop support manager typically coordinate with daytime IT teams to ensure seamless support coverage?

A Night Shift Desktop Support Manager usually maintains close communication with daytime IT teams through detailed shift handover reports, regular status meetings, and shared documentation. This coordination ensures that unresolved issues, system updates, and critical incidents are clearly communicated between shifts. Many organizations also use ticketing systems to track ongoing support requests, enabling managers to assign priorities and follow up on outstanding tasks. Effective collaboration helps minimize service gaps and maintains consistent support for users around the clock.

What are the key skills and qualifications needed to thrive as a night shift desktop support manager, and why are they important?

To thrive as a Night Shift Desktop Support Manager, you need expertise in IT support, troubleshooting, and team leadership, typically backed by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, problem-solving, and the ability to manage stress during off-hours are vital soft skills for this role. These skills ensure efficient issue resolution, maintain team performance, and uphold service quality during critical overnight operations.

What is the difference between Night Shift Desktop Support Manager vs Desktop Support Specialist?

AspectNight Shift Desktop Support ManagerDesktop Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOvernight shift, team management, operational oversightDaytime or flexible hours, direct user support, troubleshooting
ResponsibilitiesManaging support teams, overseeing incident resolution, ensuring service continuityProviding technical support, troubleshooting hardware/software issues, assisting users

The Night Shift Desktop Support Manager focuses on supervising support teams during overnight hours, ensuring smooth operations and incident management. In contrast, the Desktop Support Specialist primarily handles direct user support and technical troubleshooting during regular hours. Both roles require technical certifications, but the managerial position emphasizes team oversight and operational responsibilities.

What are popular job titles related to Night Shift Desktop Support Manager jobs in Indiana?

For Night Shift Desktop Support Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Night Shift Desktop Support Manager jobs in Indiana look for?

The top searched job categories for Night Shift Desktop Support Manager jobs in Indiana are:

What cities in Indiana are hiring for Night Shift Desktop Support Manager jobs?

Cities in Indiana with the most Night Shift Desktop Support Manager job openings:

Desktop Support Technician

Siri InfoSolutions Inc

Indianapolis, IN โ€ข On-site

$19.25 - $24.50/hr

Contractor

Re-posted 21 days ago


Job description

Job Title: IT Support/IT Admin

Location: Indianapolis, IN
Duration: 6 months
Experience Required: 2-4 Years
Role Description:

1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support
2. Ready to work in evening/night shift and provide on-call support for critical production issues
3. Excellent troubleshooting skills
4. Able to maintain a high level of confidentiality and professionalism
5. Ability to effectively prioritize and execute tasks
6. Strong customer-service orientation
7. Effective interpersonal and relationship-building skills
8. Ability to learn new technologies to perform day to day support operations
9. Basic knowledge of networking
10. Windows cyber security Management knowledge
Roles & Responsibilities:
1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support
2. Access Request Handling
3. Escalate issue to appropriate teams and follow up for closure
4. Patching of windows workstation/server
5. . Windows server/workstation cyber security Management
Keyword: ~ITSM|Service Now|Veeva Quality Docs~
Skills: Desktop Management - Infrastructure Services (IS)


Siri Infosolutions logo

About Siri Infosolutions

Sourced by ZipRecruiter

Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Edison, NJ, US

Year founded

2005