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Deskside Support Jobs in Indiana (NOW HIRING)

Artech Information System LLC

DESKSIDE SUPPORT

Richmond, IN · On-site

$18 - $23/hr

Job Title: Deskside Support Representative Distributed Client Services Location: Richmond,IN Duration: 1 year (with possible extension) Win7/Win XP OS support Skills Overview (list or overview ...

Artech Information System LLC

deskside support

Richmond, IN · Remote

$18 - $23/hr

Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve ...

Lids

Deskside Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Deskside Support Technician About Our Company At Lids Sports Group, we don't just sell hats - we fuel fandom. As the largest licensed sports retailer in North America, we bring sports ...

New

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN

$19.50 - $24.75/hr

Hammond,IN Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support. Troubleshooting Office 2003/2007/2010 ...

NPO USA

Deskside Tech

Lebanon, IN · On-site

$19.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Deskside Technician will be providing deskside support to end-users on a Single Point of Contact project and will be located onsite at our client location. You will be a member of a team that ...

NPO USA

Deskside Tech

Lebanon, IN · On-site

$19.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Deskside Technician will be providing deskside support to end-users on a Single Point of Contact project and will be located onsite at our client location. * You will be a member of a team that ...

PinnaclePartners

IT Service Desk

Indianapolis, IN

$22 - $24/hr

Provide Level 1 phone support and deskside support across office and car wash locations Respond to new IT requests submitted through the ticketing portal Configure and deploy new IT assets for team ...

New

Noblesoft Technologies

Desktop Support Technician

Anderson, IN · On-site

$17.50 - $22.25/hr

This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a ...

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a ...

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All JobsDeskside Support JobsDeskside Support Jobs in Indiana

Deskside Support information

See Indiana salary details

$13

$21

$31

How much do deskside support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for deskside support in Indiana is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.56 per hour, depending on experience, location, and employer.

What is a deskside support?

Deskside Support specialists are IT professionals who provide on-site technical assistance to end users within an organization. They handle issues related to computer hardware, software, printers, and other workplace technology, ensuring that employees can work efficiently. These specialists often troubleshoot problems, perform repairs, set up new equipment, and assist with software installations or updates. Their role is crucial in maintaining smooth daily operations by addressing technical issues quickly and effectively.

What are the key skills and qualifications needed to thrive as a deskside support professional?

To thrive as a Deskside Support professional, you need strong troubleshooting abilities, knowledge of operating systems and hardware, and typically an associate degree or relevant IT certifications. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician are commonly expected. Excellent communication, patience, and customer service skills help build trust and effectively resolve user issues. These skills are crucial for minimizing downtime, ensuring smooth business operations, and providing a positive user experience.

What are some common challenges faced by deskside support technicians, and how can they be addressed?

Deskside Support technicians often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar hardware or software issues, and balancing on-site tasks with remote support needs. Staying organized and prioritizing tickets based on urgency is key to managing workload effectively. Building strong communication skills and maintaining up-to-date technical knowledge can help resolve issues more efficiently, while collaborating with team members ensures complex problems are addressed quickly.

What is the difference between Deskside Support vs Help Desk Technician?

AspectDeskside SupportHelp Desk Technician
CredentialsCompTIA A+, HDI certifications often preferredCompTIA A+, ITIL Foundation, HDI certifications common
Work EnvironmentOn-site, direct user support, hardware troubleshootingHelp desk, remote support, software and hardware issues
Employer & IndustryIT service providers, corporate IT departmentsIT support centers, corporate and government sectors
Search & Comparison IntentUnderstanding on-site support rolesUnderstanding remote and software support roles

Deskside Support focuses on on-site, hands-on hardware and software troubleshooting directly at the user's location. Help Desk Technicians typically handle remote support, troubleshooting software issues, and providing assistance via phone or ticketing systems. Both roles require similar certifications and are integral to IT support teams, but Deskside Support emphasizes physical, on-site assistance, while Help Desk Technicians often work remotely.

How do I get into Deskside Support?

To enter a Deskside Support role, candidates typically need a high school diploma or equivalent, along with technical skills in hardware, software, and troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with operating systems like Windows or macOS is often required. Strong communication skills and the ability to work in a fast-paced environment are also important.

What are popular job titles related to Deskside Support jobs in Indiana?

For Deskside Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Deskside Support jobs in Indiana look for?

The top searched job categories for Deskside Support jobs in Indiana are:

What cities in Indiana are hiring for Deskside Support jobs?

Cities in Indiana with the most Deskside Support job openings:

Deskside Support jobs near you
Infographic showing various Deskside Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,452 per year, or $21.9 per hour.

DESKSIDE SUPPORT

Artech Information System LLC

Richmond, IN • On-site

$18 - $23/hr

Full-time

Re-posted 17 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services
Location: Richmond,IN

Duration: 1 year (with possible extension)

Job Description:

Win7/Win XP OS support

Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.

Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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