ZipRecruiter

Log In

2

No Experience Help Desk Jobs in Indiana (NOW HIRING)

Lids

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

... No additional principal duties are required for this role beyond those outlined above. Job Required Knowledge and Skills • Minimum two years of experience providing Help Desk support in a mid-sized ...

Toyota

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.50/hr

Intermediate experience troubleshooting, configuring, and repairing laptops * Intermediate ... No solicitation phone calls please.

kirbyrisk

Help Desk Specialist

Indianapolis, IN

If you thrive in a fast-paced environment where no two days look the same--and you take pride in ... experience preferred * 1-2+ years of IT support or help desk experience preferred * Strong ...

kirbyrisk

Help Desk Specialist

Indianapolis, IN

If you thrive in a fast-paced environment where no two days look the same--and you take pride in ... experience preferred * 1-2+ years of IT support or help desk experience preferred * Strong ...

Kirby Risk

Help Desk Specialist

Indianapolis, IN · On-site

If you thrive in a fast-paced environment where no two days look the same-and you take pride in ... experience preferred * 1-2+ years of IT support or help desk experience preferred * Strong ...

MIBOR

Help Desk Specialist

Indianapolis, IN

$22 - $25/hr

MIBOR REALTOR ® Association is looking for a Help Desk Specialist who is an excellent communicator with a passion for delivering exceptional customer service and strong technical aptitude. If you ...

Zones, LLC

Help Desk Analyst L1

Indianapolis, IN · On-site

$18 - $24.50/hr

Required : • 1-3 years of experience in a help desk or IT support role. • Proficiency with Windows and/or macOS operating systems, Microsoft Office Suite, and basic networking concepts (e.g ...

Zones

Help Desk Analyst L1

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Indianapolis, IN Pay: $24.00 - $28.00; commensurate with experience Hours: 8:00 am - 5:00 pm As a Help Desk Support Analyst, you'll play a key role in ensuring our global teams have the technology ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN · On-site

$24 - $28/hr

Indianapolis, IN Pay: $24.00 - $28.00; commensurate with experience Hours: 8:00 am - 5:00 pm As a Help Desk Support Analyst, you'll play a key role in ensuring our global teams have the technology ...

Zones LLC.

Help Desk Analyst L1

Indianapolis, IN

$24 - $28/wk

Indianapolis, IN Pay: $24.00 - $28.00; commensurate with experience Hours: 8:00 am - 5:00 pm As a Help Desk Support Analyst, you'll play a key role in ensuring our global teams have the technology ...

OneMain Financial

Help Desk Specialist

Evansville, IN · Hybrid

You'll work within established processes to deliver an excellent customer experience. This is a ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

OneMain Financial

Help Desk Specialist

Evansville, IN · On-site

You'll work within established processes to deliver an excellent customer experience. This is a ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

Amrize

IT Help Desk

Franklin, IN

$18.22 - $24.62/hr

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver ... IT Required Work Experience: 1-2 Years Travel Requirements: N/A Additional Requirements:

next page

Showing results 1-20

All JobsHelp Desk JobsNo Experience Help Desk JobsNo Experience Help Desk Jobs in Indiana

No Experience Help Desk information

See Indiana salary details

$12

$22

$32

How much do no experience help desk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for no experience help desk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

Is it possible to get a help desk job with no experience?

Help desk jobs often do not require prior experience, especially entry-level positions that focus on customer service and basic technical support. Candidates typically need good communication skills, basic computer knowledge, and may benefit from certifications like CompTIA A+ to improve their chances. Employers may provide on-the-job training for technical tasks.

What is the difference between No Experience Help Desk vs No Experience Customer Support Representative?

AspectNo Experience Help DeskNo Experience Customer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentIT departments, technical support centersCall centers, retail, online support
Industry UsageTechnology, IT servicesRetail, e-commerce, service industries
Common Search/ComparisonYesYes

While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.

What skills and qualifications are needed to succeed as a no experience help desk professional?

To thrive as a No Experience Help Desk professional, you need basic computer literacy, troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems is beneficial, even if gained through personal use or self-study. Strong communication, patience, and a customer-focused attitude are soft skills that set candidates apart. These skills and qualities are important for effectively resolving technical issues and providing excellent support to users.

What is a no experience help desk?

'No Experience Help Desk' jobs are entry-level IT support positions designed for individuals without prior professional experience in technology or customer service roles. These jobs typically involve assisting users with basic technical issues, troubleshooting hardware or software problems, and escalating more complex issues to senior staff. Employers often provide on-the-job training and look for candidates with good communication skills, a willingness to learn, and basic computer literacy. These roles are a great way to start a career in IT and develop valuable skills for future advancement.

What challenges do entry-level no experience help desk professionals face, and how can they overcome them?

Entry-level help desk professionals often face challenges such as learning to troubleshoot unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, new hires should take advantage of training resources, proactively ask questions, and seek mentorship from more experienced team members. Developing strong customer service skills and maintaining a positive, patient attitude can also help them build confidence and resolve issues more efficiently.
What are the most commonly searched types of Help Desk jobs in Indiana? The most popular types of Help Desk jobs in Indiana are:
What cities in Indiana are hiring for No Experience Help Desk jobs? Cities in Indiana with the most No Experience Help Desk job openings:
No Experience Help Desk jobs near you
Infographic showing various No Experience Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

Help Desk Technician

Lids

Indianapolis, IN • On-site

$19 - $25.75/hr

Full-time

Re-posted 3 hours ago

Lids rating

5.9

Company rating: 5.9 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

56th of 104 rated fashion retailers

Job description

Description
Help Desk Technician
About Our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US and abroad. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Lululemon, and Mitchell & Ness. In addition to our wide assortment, we are the industry leader in on demand customization.
We currently operate 1,300+ brick and mortar locations, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and the two largest MLB franchises, via our Yankees & Dodgers Clubhouse stores. Lids has built partnerships and collaborations with iconic global brands, creating a community where fans, fashion, and culture collide.
Position Summary
Under general direction, the Help Desk Technician performs a variety of computer systems administration and technical support tasks across the organization. This role supports PC hardware, operating systems, software applications, peripherals, and point-of-sale devices. The Help Desk Technician analyzes, documents, tests, troubleshoots, and resolves technical issues while working closely with users, vendors, and internal teams to restore service and identify root causes. Strong written and verbal communication skills and the ability to provide professional, timely support are essential.
Principal Duties and Responsibilities
• Provide technical support to retail stores and corporate/field employees for IT and point-of-sale equipment.
• Investigate, troubleshoot, and resolve real-time issues reported to the Help Desk using various diagnostic techniques.
• Understand company processes and procedures to effectively support systems across the enterprise.
• Provide prompt, thorough, and courteous support for all reported issues.
• Document incidents, resolutions, and updates in the ticketing system.
• Communicate technical information clearly to non-technical users.
• Complete and close assigned Help Desk tickets within defined service levels.
• Provide regular status updates to the Manager of IT Operations.
• Maintain availability for hybrid scheduling and occasional evening or weekend support as needed.
Additional Principal Duties and Responsibilities
No additional principal duties are required for this role beyond those outlined above.
Job Required Knowledge and Skills
• Minimum two years of experience providing Help Desk support in a mid-sized or enterprise environment.
• Strong interpersonal, communication, and customer service skills.
• Demonstrated problem-solving ability and technical troubleshooting skills.
• In-depth knowledge of computer systems, networking fundamentals, and mobile devices.
• IT-related degree or equivalent experience providing technical support.
• Familiarity with retail point-of-sale systems.
Preferred Job Required Knowledge and Skills
• Ability to work effectively in a fast-paced environment with shifting priorities.
• Positive, solution-oriented mindset with strong attention to detail.
• Excellent written and verbal communication skills.
Physical and Travel Requirements
• Ability to sit, stand, walk, use hands, reach, stoop, kneel, or crouch as required.
• Ability to lift or move up to 50 pounds occasionally.
• Specific vision abilities include close vision, distance vision, and depth perception.
• Less than 5% travel may be required.

What Lids employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lids logo

About Lids

Sourced by ZipRecruiter

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1995

Social media

FacebookTwitter

View All Lids Jobs

Apply