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Evening Help Desk Jobs in Indiana (NOW HIRING)

MyEyeDr.

Patient Service/Front Desk Coordinator

Columbus, IN

$15.25 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Join our team today and help provide the highest quality vision care for our patients. This role ... Some weekend and evening shifts required. You Will * Provide patients a personalized check in/out ...

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All JobsEvening Help Desk JobsEvening Help Desk Jobs in Indiana

Evening Help Desk information

See Indiana salary details

$11

$21

$33

How much do evening help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for evening help desk in Indiana is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is an evening help desk?

Evening Help Desk jobs involve providing technical support to customers or employees during evening hours, typically outside of regular business times. Responsibilities often include troubleshooting computer issues, answering support tickets, resolving network problems, and assisting users with software or hardware questions. These roles are essential for organizations that require round-the-clock IT support to ensure smooth operations. Evening Help Desk professionals usually communicate via phone, email, or chat, and may work onsite or remotely. The job requires strong problem-solving skills, patience, and technical knowledge.

What are the key skills and qualifications needed to thrive as an evening help desk professional?

To thrive as an Evening Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT or a related field. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These skills ensure timely issue resolution and maintain high levels of customer satisfaction during off-peak hours.

What are some typical challenges faced by evening help desk staff, and how can they effectively address them?

Evening Help Desk staff often handle a higher volume of urgent issues as many businesses and users require quick resolutions after regular business hours. Common challenges include limited immediate access to specialized teams and managing multiple high-priority requests simultaneously. To address these, it's important to develop strong troubleshooting skills, maintain clear documentation, and communicate effectively with both users and day-shift colleagues for smooth handovers. Being resourceful and able to work independently will also help in resolving issues efficiently during off-peak hours.

What is the difference between Evening Help Desk vs Night Support Technician?

AspectEvening Help DeskNight Support Technician
CredentialsHelp Desk certifications (e.g., CompTIA A+)Technical certifications (e.g., CompTIA Network+)
Work EnvironmentOffice or remote, customer service focusData centers or on-site, technical troubleshooting
Employer & IndustryIT support, corporate, service providersIT infrastructure, network support, data centers
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, network maintenance, server support

While both roles involve technical support during evening hours, the Evening Help Desk typically focuses on customer service and troubleshooting for end-users, often in a help desk setting. The Night Support Technician usually handles more technical, infrastructure-related issues in data centers or network environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Help Desk jobs in Indiana?

The most popular types of Help Desk jobs in Indiana are:

What cities in Indiana are hiring for Evening Help Desk jobs?

Cities in Indiana with the most Evening Help Desk job openings:

Evening Help Desk jobs near you
Infographic showing various Evening Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $45,680 per year, or $22 per hour.

Front Desk and Sales Associate

Goldfish Swim School

Carmel, IN • On-site

$12 - $16/hr

Part-time

Re-posted 24 days ago

Job description

Job Title: Front Desk and Sales Associate
Reports to: Assistant Manager - Sales
FLSA Status: Part time, Non-Exempt
Summary: We’re looking for a friendly, driven, and detail-oriented Front Desk and Sales Associate to be the welcoming face of our Front Desk. This is a people-first role - you’ll connect with prospective and current members every single day and guide families through enrollment. If you love talking to people, thrive in a fast-paced environment, and take pride in making a great first impression, this role is for you.
Duties and Responsibilities: 
  • Greet every member and family warmly at check-in and make them feel welcomed from the moment they walk through the door.
  • Answer phones, respond to inquiries, and conduct outbound sales calls to prospective members with a positive, confident approach.
  • Guide families through the student registration process using effective sales and customer service techniques.
  • Handle customer concerns and complaints professionally, with a solution driven approach.
  • Assist families with merchandise and vending purchases.
  • Make calls to resolve open account issues with professionalism and care.
  • Maintain a clean, organized, and well-stocked front desk, snack area, changing rooms, restrooms, and lobby area.
  • Enforce safety rules and administer first aid when necessary.
What We’re Looking For: 
  • A natural communicator who is comfortable on the phone and in person with families of all backgrounds.
  • Comfortable learning new software - we’ll train you on our systems.
  • Organized, dependable, and proactive about following through on tasks and commitments.
  • Previous customer service or administrative experience preferred.
  • Basic computer skills.
  • Required to obtain CPR, First Aid, and AED certifications through Goldfish Swim School.
  • Must be available for evening and weekend shifts.
 What Success Looks Like:
  • Every family who calls or walks in leaves feeling heard, helped, and excited to enroll.
  • Enrollment numbers grow because follow-up is consistent and conversations are genuine.
  • The front desk runs smoothly - schedules are ready, check-ins are seamless, and nothing falls through the cracks.
  • Families feel confident they’re in the right place from their very first interaction.
Our Culture: At Goldfish Swim School, we believe every child deserves to be safe in and around water. Our team is passionate, people-first, and committed to a golden experience every day. As a Front Desk and Sales Associate, you’re often the very first voice a family hears - and the reason they choose us.