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Evening Help Desk Jobs in Indiana (NOW HIRING)

Lids

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

Evening/weekend availability Additional Principal Duties and Responsibilities Job Required Knowledge & Skills * Minimum 2 years' experience providing Help Desk support to medium-sized companies

Lids

Help Desk Technician

Indianapolis, IN

$19 - $25.75/hr

Evening/weekend availability Additional Principal Duties and Responsibilities Job Required Knowledge & Skills * Minimum 2 years' experience providing Help Desk support to medium-sized companies

Lids

Help Desk Technician

Indianapolis, IN

$19 - $25.75/hr

Evening/weekend availability Additional Principal Duties and Responsibilities Job Required Knowledge & Skills * Minimum 2 years' experience providing Help Desk support to medium-sized companies

USTA/Midwest Section

Front Desk Associate

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Various shifts available: morning shifts, mid-day shifts, and evening shifts. Job Summary: As a ... Youll provide excellent customer service, manage bookings, process payments, and help create a ...

Usta/midwest Section

Front Desk Associate

Indianapolis, IN

$13.50 - $17.25/hr

Various shifts available: morning shifts, mid-day shifts, and evening shifts. Job Summary: As a ... You'll provide excellent customer service, manage bookings, process payments, and help create a ...

USTA/Midwest Section

Front Desk Associate

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Various shifts available: morning shifts, mid-day shifts, and evening shifts. Job Summary: As a ... You'll provide excellent customer service, manage bookings, process payments, and help create a ...

Fairfield Inn & Suites Avon

Front Desk Supervisor

Avon, IN

$16.25 - $21/hr

Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Front Desk ... Help train staff on front desk shift operations * Organize, confirm, and process guest check-on ...

Fairfield Inn & Suites Avon

Front Desk Supervisor

Avon, IN · On-site

$16.25 - $21/hr

Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Front Desk ... Help train staff on front desk shift operations * Organize, confirm, and process guest check-on ...

Fairfield Inn & Suites Avon

Front Desk Supervisor

Avon, IN

$16.25 - $21/hr

Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Front Desk ... Help train staff on front desk shift operations * Organize, confirm, and process guest check-on ...

Fairfield Inn & Suites Avon

Front Desk Supervisor

Avon, IN

$16.25 - $21/hr

Flexible Shifts Available - Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Front Desk ... Help train staff on front desk shift operations * Organize, confirm, and process guest check-on ...

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All JobsEvening Help Desk JobsEvening Help Desk Jobs in Indiana

Evening Help Desk information

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$11

$21

$33

How much do evening help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for evening help desk in Indiana is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Help Desk professional, and why are they important?

To thrive as an Evening Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT or a related field. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These skills ensure timely issue resolution and maintain high levels of customer satisfaction during off-peak hours.

What are some typical challenges faced by Evening Help Desk staff, and how can they effectively address them?

Evening Help Desk staff often handle a higher volume of urgent issues as many businesses and users require quick resolutions after regular business hours. Common challenges include limited immediate access to specialized teams and managing multiple high-priority requests simultaneously. To address these, it's important to develop strong troubleshooting skills, maintain clear documentation, and communicate effectively with both users and day-shift colleagues for smooth handovers. Being resourceful and able to work independently will also help in resolving issues efficiently during off-peak hours.

What are Evening Help Desk jobs?

Evening Help Desk jobs involve providing technical support to customers or employees during evening hours, typically outside of regular business times. Responsibilities often include troubleshooting computer issues, answering support tickets, resolving network problems, and assisting users with software or hardware questions. These roles are essential for organizations that require round-the-clock IT support to ensure smooth operations. Evening Help Desk professionals usually communicate via phone, email, or chat, and may work onsite or remotely. The job requires strong problem-solving skills, patience, and technical knowledge.

What is the difference between Evening Help Desk vs Night Support Technician?

AspectEvening Help DeskNight Support Technician
CredentialsHelp Desk certifications (e.g., CompTIA A+)Technical certifications (e.g., CompTIA Network+)
Work EnvironmentOffice or remote, customer service focusData centers or on-site, technical troubleshooting
Employer & IndustryIT support, corporate, service providersIT infrastructure, network support, data centers
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, network maintenance, server support

While both roles involve technical support during evening hours, the Evening Help Desk typically focuses on customer service and troubleshooting for end-users, often in a help desk setting. The Night Support Technician usually handles more technical, infrastructure-related issues in data centers or network environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Help Desk jobs in Indiana? The most popular types of Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Evening Help Desk jobs? Cities in Indiana with the most Evening Help Desk job openings:
Evening Help Desk jobs near you
Infographic showing various Evening Help Desk job openings in Indiana as of May 2026, with employment types broken down into 67% Full Time, 30% Part Time, and 3% Contract. Highlights an 84% Physical, 14% Hybrid, and 2% Remote job distribution, with an average salary of $45,680 per year, or $22 per hour.
Help Desk Technician

Help Desk Technician

Lids

Indianapolis, IN • On-site

$19 - $25.75/hr

Full-time

Posted 14 days ago

Lids rating

5.8

Company rating: 5.8 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

60th of 102 rated fashion retailers

Job description

About Our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.
We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver - creating a community for both sports fans and fashion lovers.
The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.
General Position Summary
Under general direction, performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting, and supporting of PC hardware, operating systems, software applications, peripherals, and point-of-sale devices for the entire organization. Performs a variety of project tasks and requires good written and oral communication skills with the ability to work with users diplomatically and skillfully. May interact with engineers, vendors, and/or applications development to restore service and/or identify and correct core problems.
Principle Duties and Responsibilities
  • Provide support to retail stores and corporate/field employees for IT and Point-of-sale equipment
  • Investigate, troubleshoot, and resolve (in real-time) issues brought to the Helpdesk, using different diagnostic techniques
  • Understand the processes and procedures used to conduct business in the retail industry so you can provide support across the corporate enterprise
  • Provide prompt, thorough, and courteous solutions to the issues reported to the Help Desk
  • Document issues in the ticketing system
  • Communicate technical solutions to a non-technical workforce
  • Complete and close the Help Desk tickets under your assignment in a timely manner
  • Provide regular status updates to the Manager of IT Operations
  • Hybrid schedule
  • Evening/weekend availability

Additional Principal Duties and Responsibilities
Job Required Knowledge & Skills
  • Minimum 2 years' experience providing Help Desk support to medium-sized companies
  • Excellent communication and interpersonal skills
  • Strong problem solving and communication skills
  • In-depth knowledge of computer systems, networking, and mobile device
  • IT-related degree or a minimum of 3 years' experience providing Help Desk support to medium-sized companies.
  • Retail point-of-sale systems

Preferred Job Required Knowledge & Skills
In order to be successful in this role, candidates must excel in a fast-paced environment, have a positive mindset, and possess great communication skills (both written and verbal). Attention to detail is a must!
Education
Reports To
Help Desk Manager

What Lids employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lids logo

About Lids

Sourced by ZipRecruiter

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1995

Social media

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