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Evening Help Desk Jobs in Indiana (NOW HIRING)

MyEyeDr.

Patient Service/Front Desk Coordinator

Columbus, IN · On-site

$15.25 - $20/hr

Join our team today and help provide the highest quality vision care for our patients. This role ... Some weekend and evening shifts required. You Will * Provide patients a personalized check in/out ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Carmel, IN · On-site

$15.50 - $20.25/hr

Join our team today and help provide the highest quality vision care for our patients. This role ... Some weekend and evening shifts required. You Will * Provide patients a personalized check in/out ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Mishawaka, IN · On-site

$15 - $19.75/hr

Join our team today and help provide the highest quality vision care for our patients. This role ... Some weekend and evening shifts required. You Will * Provide patients a personalized check in/out ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Carmel, IN

$15.50 - $20.25/hr

Join our team today and help provide the highest quality vision care for our patients. This role ... Some weekend and evening shifts required. You Will * Provide patients a personalized check in/out ...

EagleCare LLC

Receptionist - Evening Shift

Fort Wayne, IN · On-site

$14.50 - $19/hr

... and front desk duties. Skills Needed * Customer Service and Communication: Friendly and ... Employee Assistance Program to help manage personal or work-related issues, as well as Workforce ...

Lake Ridge Schools

Maintenance Worker

Gary, IN · On-site

... the evening custodians' duties. * Move furniture or equipment within buildings as required for ... Help Desk tickets and completes other reports and documents on a timely basis. * Report to the ...

Lake Ridge Schools

Maintenance Worker

Indianapolis, IN

$19 - $30/hr

... the evening custodians' duties. * Move furniture or equipment within buildings as required for ... Help Desk tickets and completes other reports and documents on a timely basis. * Report to the ...

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Showing results 21-40

All JobsEvening Help Desk JobsEvening Help Desk Jobs in Indiana

Evening Help Desk information

See Indiana salary details

$11

$21

$33

How much do evening help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for evening help desk in Indiana is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is an evening help desk?

Evening Help Desk jobs involve providing technical support to customers or employees during evening hours, typically outside of regular business times. Responsibilities often include troubleshooting computer issues, answering support tickets, resolving network problems, and assisting users with software or hardware questions. These roles are essential for organizations that require round-the-clock IT support to ensure smooth operations. Evening Help Desk professionals usually communicate via phone, email, or chat, and may work onsite or remotely. The job requires strong problem-solving skills, patience, and technical knowledge.

What are the key skills and qualifications needed to thrive as an evening help desk professional?

To thrive as an Evening Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT or a related field. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These skills ensure timely issue resolution and maintain high levels of customer satisfaction during off-peak hours.

What are some typical challenges faced by evening help desk staff, and how can they effectively address them?

Evening Help Desk staff often handle a higher volume of urgent issues as many businesses and users require quick resolutions after regular business hours. Common challenges include limited immediate access to specialized teams and managing multiple high-priority requests simultaneously. To address these, it's important to develop strong troubleshooting skills, maintain clear documentation, and communicate effectively with both users and day-shift colleagues for smooth handovers. Being resourceful and able to work independently will also help in resolving issues efficiently during off-peak hours.

What is the difference between Evening Help Desk vs Night Support Technician?

AspectEvening Help DeskNight Support Technician
CredentialsHelp Desk certifications (e.g., CompTIA A+)Technical certifications (e.g., CompTIA Network+)
Work EnvironmentOffice or remote, customer service focusData centers or on-site, technical troubleshooting
Employer & IndustryIT support, corporate, service providersIT infrastructure, network support, data centers
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, network maintenance, server support

While both roles involve technical support during evening hours, the Evening Help Desk typically focuses on customer service and troubleshooting for end-users, often in a help desk setting. The Night Support Technician usually handles more technical, infrastructure-related issues in data centers or network environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Help Desk jobs in Indiana?

The most popular types of Help Desk jobs in Indiana are:

What cities in Indiana are hiring for Evening Help Desk jobs?

Cities in Indiana with the most Evening Help Desk job openings:

Evening Help Desk jobs near you
Infographic showing various Evening Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $45,680 per year, or $22 per hour.

Patient Service/Front Desk Coordinator

MyEyeDr.

Columbus, IN • On-site

$15.25 - $20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

MyEyeDr. rating

6.3

Company rating: 6.3 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

670th of 887 rated healthcare providers

Job description

Description
About the role
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
You Will
  • Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
  • Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
  • Assist in appointment confirmations and patient outreach in partnership with Doctor availability
  • Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
  • Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
  • Collaborate with doctor(s) and team members to provide seamless patient experience

About You
  • Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
  • Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
  • Flexible, nimble and agile mindset with the ability to wear multiple hats
  • Friendly, caring, and patient-centric person who thrives in a fast-paced environment
  • Team player who is willing to collaborate to provide the best patient experience
  • Computer Savvy with excellent oral and written communication skills
  • Professional attitude and ability to problem solve and respond to patient service requests

Growth With Us
  • Grow and develop your career through role specific training programs
  • Be offered an opportunity to earn bonuses and commission (role specific)
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
  • Participate in our Vision coverage and associate discounts on our products
  • Participate in our 401K with competitive company match
  • Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

What MyEyeDr. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

MyEyeDr. logo

About MyEyeDr.

Sourced by ZipRecruiter

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Vienna, VA, US

Year founded

2001

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