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Evening Help Desk Jobs in Indiana (NOW HIRING)

Aqua-Tots Swim Schools

Team Member

Indianapolis, IN · On-site

$18/hr

Morning, afternoon, evening, and weekend shifts available * Weekend and morning options * Minimum ... Front Desk Associates create the first impression for families and help keep the school running ...

Parts Town

86 Repairs Customer Service Specialist

Fort Wayne, IN · On-site

$16.75 - $22.25/hr

... help desk, customer support, or cloud-based telephony platforms is a plus) * You have the flexibility to work afternoon, evening, weekend, and occasional holiday shifts as required by the role. * You ...

Lake Ridge Schools

Maintenance Worker

Gary, IN · On-site

... the evening custodians' duties. * Move furniture or equipment within buildings as required for ... Help Desk tickets and completes other reports and documents on a timely basis. * Report to the ...

Lake Ridge Schools

Maintenance Worker

Indianapolis, IN · On-site

$19 - $30/hr

... the evening custodians' duties. * Move furniture or equipment within buildings as required for ... Help Desk tickets and completes other reports and documents on a timely basis. * Report to the ...

Lake Ridge New Tech Schools

Maintenance Worker

Gary, IN · On-site

... the evening custodians' duties. · Move furniture or equipment within buildings as required for ... Help Desk tickets and completes other reports and documents on a timely basis. · Report to the ...

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All JobsEvening Help Desk JobsEvening Help Desk Jobs in Indiana

Evening Help Desk information

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$11

$21

$33

How much do evening help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for evening help desk in Indiana is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is an evening help desk?

Evening Help Desk jobs involve providing technical support to customers or employees during evening hours, typically outside of regular business times. Responsibilities often include troubleshooting computer issues, answering support tickets, resolving network problems, and assisting users with software or hardware questions. These roles are essential for organizations that require round-the-clock IT support to ensure smooth operations. Evening Help Desk professionals usually communicate via phone, email, or chat, and may work onsite or remotely. The job requires strong problem-solving skills, patience, and technical knowledge.

What are the key skills and qualifications needed to thrive as an evening help desk professional?

To thrive as an Evening Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT or a related field. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These skills ensure timely issue resolution and maintain high levels of customer satisfaction during off-peak hours.

What are some typical challenges faced by evening help desk staff, and how can they effectively address them?

Evening Help Desk staff often handle a higher volume of urgent issues as many businesses and users require quick resolutions after regular business hours. Common challenges include limited immediate access to specialized teams and managing multiple high-priority requests simultaneously. To address these, it's important to develop strong troubleshooting skills, maintain clear documentation, and communicate effectively with both users and day-shift colleagues for smooth handovers. Being resourceful and able to work independently will also help in resolving issues efficiently during off-peak hours.

What is the difference between Evening Help Desk vs Night Support Technician?

AspectEvening Help DeskNight Support Technician
CredentialsHelp Desk certifications (e.g., CompTIA A+)Technical certifications (e.g., CompTIA Network+)
Work EnvironmentOffice or remote, customer service focusData centers or on-site, technical troubleshooting
Employer & IndustryIT support, corporate, service providersIT infrastructure, network support, data centers
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, network maintenance, server support

While both roles involve technical support during evening hours, the Evening Help Desk typically focuses on customer service and troubleshooting for end-users, often in a help desk setting. The Night Support Technician usually handles more technical, infrastructure-related issues in data centers or network environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Help Desk jobs in Indiana?

The most popular types of Help Desk jobs in Indiana are:

What cities in Indiana are hiring for Evening Help Desk jobs?

Cities in Indiana with the most Evening Help Desk job openings:

Evening Help Desk jobs near you
Infographic showing various Evening Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $45,680 per year, or $22 per hour.

Front Desk and Sales Associate

Goldfish Swim School

Greenwood, IN • On-site

$12 - $16/hr

Other

Re-posted 15 days ago

Goldfish Swim School rating

6.0

Company rating: 6.0 out of 10

Based on 275 frontline employees who took The Breakroom Quiz

134th of 226 rated education and training

Job description

Job Title: Front Desk and Sales Associate
Reports to: Assistant Manager - Sales
FLSA Status: Part time, Non-Exempt
Summary: We're looking for a friendly, driven, and detail-oriented Front Desk and Sales Associate to be the welcoming face of our Front Desk. This is a people-first role - you'll connect with prospective and current members every single day and guide families through enrollment. If you love talking to people, thrive in a fast-paced environment, and take pride in making a great first impression, this role is for you.
Duties and Responsibilities:

  • Greet every member and family warmly at check-in and make them feel welcomed from the moment they walk through the door.
  • Answer phones, respond to inquiries, and conduct outbound sales calls to prospective members with a positive, confident approach.
  • Guide families through the student registration process using effective sales and customer service techniques.
  • Handle customer concerns and complaints professionally, with a solution driven approach.
  • Assist families with merchandise and vending purchases.
  • Make calls to resolve open account issues with professionalism and care.
  • Maintain a clean, organized, and well-stocked front desk, snack area, changing rooms, restrooms, and lobby area.
  • Enforce safety rules and administer first aid when necessary.
What We're Looking For:
  • A natural communicator who is comfortable on the phone and in person with families of all backgrounds.
  • Comfortable learning new software - we'll train you on our systems.
  • Organized, dependable, and proactive about following through on tasks and commitments.
  • Previous customer service or administrative experience preferred.
  • Basic computer skills.
  • Required to obtain CPR, First Aid, and AED certifications through Goldfish Swim School.
  • Must be available for evening and weekend shifts.
What Success Looks Like:
  • Every family who calls or walks in leaves feeling heard, helped, and excited to enroll.
  • Enrollment numbers grow because follow-up is consistent and conversations are genuine.
  • The front desk runs smoothly - schedules are ready, check-ins are seamless, and nothing falls through the cracks.
  • Families feel confident they're in the right place from their very first interaction.

Our Culture: At Goldfish Swim School, we believe every child deserves to be safe in and around water. Our team is passionate, people-first, and committed to a golden experience every day. As a Front Desk and Sales Associate, you're often the very first voice a family hears - and the reason they choose us.
Compensation: $12.00 - $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passionNot just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

What Goldfish Swim School employees say

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