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Remote Desktop Support Manager Jobs in Indiana (NOW HIRING)

Revel Staffing

IT Support Supervisor

Fort Wayne, IN · Remote

Experience leading teams, managing priorities, and supporting remote employees * Strong communication, organization, documentation, and problem-solving skills * Ability to work collaboratively with ...

HMG Careers

Sales Manager Remote

Grovertown, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Marion, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Huron, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Prairieton, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Keystone, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

New Marion, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Fair Oaks, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Lake Cicott, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Geneva, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Centenary, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Bloomington, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Fairbanks, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Indiana

Remote Desktop Support Manager information

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are popular job titles related to Remote Desktop Support Manager jobs in Indiana?

For Remote Desktop Support Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Manager jobs in Indiana look for?

The top searched job categories for Remote Desktop Support Manager jobs in Indiana are:

What cities in Indiana are hiring for Remote Desktop Support Manager jobs?

Cities in Indiana with the most Remote Desktop Support Manager job openings:

Remote Desktop Support Manager jobs near you
Infographic showing various Remote Desktop Support Manager job openings in Indiana as of September 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 5% In-person, and 95% Remote job distribution.

Systems Administrator (Azure, Citrix, Modern Workplace)

Indianapolis, IN • On-site, Remote

Field of Talent
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Field of Talentexternal

$75K - $85K/yr

Full-time

Posted 12 days ago

Key responsibilities

  • Configure and deploy devices using Intune, Autopilot, and SOTI for user onboarding.

  • Support and maintain Virtual Desktop Infrastructure (VDI) and secure remote access environments.

  • Manage escalation of complex technical issues and document solutions clearly in ITGlue.

Job description

Recruiter Summary of Position:

  • Job Title: Systems Administrator (Azure, Citrix, Modern Workplace)
  • Location: Indianapolis, Indiana
  • Work Arrangement: Hybrid or remote. Hybrid if near Indianapolis, Indiana. Remote if open to travel.
  • Travel: Up to 25% travel
  • Compensation: $75,000 - $85,000 base salary + benefits

Required Technical Skills:

  • 3-5 years of technical support experience; preferably in a Managed Service Provider (MSP) environment
  • Microsoft 365 Administration (Exchange, Teams, OneDrive, SharePoint), Active Directory & Entra ID (Azure Active Directory)
  • Endpoint & Mobile Device Management (Microsoft Intune, SCCM, Autopilot)
  • Virtual Desktop Infrastructure (VDI), Remote Desktop Services, and Networking Basics (TCP/IP, VPN, DNS)
  • Required Certifications: Microsoft Azure Fundamentals (AZ-900), Microsoft Azure Administrator (AZ-104), Citrix Certified Associate (CCA)

Required Certifications (Non-Negotiable):

  • Citrix Certified Associate (CCA)
  • Microsoft Azure Fundamentals (AZ-900)
  • Microsoft Azure Administrator (AZ-104)

Preferred Technical Skills:

  • Microsoft Certified: Modern Desktop Administrator Associate
  • Certifications: CompTIA ITF+, A+, or Network+
  • ITIL Foundation Framework knowledge
  • SOTI

Employer Value Proposition:

  • Strategic, client-facing ownership in a high-growth managed services environment
  • Direct mentorship under vCIO leadership with accelerated paths to advanced architecture and leadership roles
  • True variety: direct client exposure, cloud transformation projects, modern virtualization, and flexible hybrid options

Job Description:

As a Senior Systems Administrator, you will be the modern workplace champion our clients rely on to elevate, secure, and streamline their digital infrastructure. Partnering directly with vCIOs and business leaders, you will architect seamless work-from-anywhere ecosystems using cutting-edge cloud applications, virtual desktops, and advanced endpoint management platforms.

Why You’ll Love Working Here

  • Real Transformation: Move beyond routine tickets to deploy and optimize M365, Azure, and VDI solutions.
  • Direct Impact: Serve as a trusted advisor alongside vCIOs to solve high-visibility client challenges.
  • Accelerated Growth: Access ongoing certification support and clear pathways toward enterprise architecture.
  • Hybrid Flexibility: Enjoy remote autonomy balanced with engaging local client interaction.

What Success Looks Like

  • Configure and deploy devices via Intune, Autopilot, and SOTI for seamless user onboarding.
  • Support high-performing Virtual Desktop Infrastructure (VDI) and secure remote access environments.
  • Safeguard clients through MFA, endpoint protection, automated patching, and security compliance.
  • Lead escalation management for complex issues, documenting solutions clearly in ITGlue.

What You Bring to the Team

  • Experience: 3–5 years in IT support or administration, ideally within an MSP setting.
  • Technical Proficiency: M365, Entra ID (Azure AD), Citrix, Intune, VDI, and core networking skills.
  • Required Certifications: Active AZ-900, AZ-104, and Citrix Certified Associate (CCA).
  • Communication: Ability to distill complex technical details into clear guidance for clients.

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