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Software Troubleshooting Jobs in Indiana (NOW HIRING)

Stem Xpert

Avaya-CM

Fishers, IN

Major Plus - Dept of Ed Security Clearance Level 2. Avaya CM administration and configuration, Voice & Data Architecture, Voice XML, UNIX, hardware and software troubleshooting, MS Lync a plus. Voice ...

Ultra Maritime

Embedded Software Engineer II

Columbia City, IN · On-site

$120K - $158K/yr

Excellent hardware/software troubleshooting skills * High level of initiative with ability to self-manage * Ability to obtain a US Government security clearance. Security clearances are granted to U.

Ultra Maritime

Embedded Software Engineer II

Columbia City, IN · On-site

$120K - $158K/yr

Excellent hardware/software troubleshooting skills * High level of initiative with ability to self-manage * Ability to obtain a US Government security clearance. Security clearances are granted to U.

Bell and Howell

Field Service Technician

Wabash, IN · On-site

Requires understanding of computer program functionality and software troubleshooting skills. * Strong interpersonal/customer relation skills. * Ability to build and maintain strong customer ...

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Software Troubleshooting information

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$5

$32

$59

How much do software troubleshooting jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for software troubleshooting in Indiana is $32.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $42.79 per hour, depending on experience, location, and employer.

What is software troubleshooting?

A Software Troubleshooting job involves diagnosing, analyzing, and resolving software-related issues for users or systems. Professionals in this role identify bugs, compatibility problems, performance issues, and software failures. They use debugging tools, logs, and technical knowledge to find solutions and improve software functionality. Strong problem-solving skills and knowledge of programming, operating systems, and software applications are essential. This role is common in IT support, software development, and system administration fields.

What are the key skills and qualifications needed to thrive in software troubleshooting?

To excel in Software Troubleshooting, you need strong analytical thinking, problem-solving abilities, and a solid understanding of software systems or programming, often supported by a relevant degree or technical certifications. Familiarity with diagnostic tools, debugging software, operating systems, and ticketing systems like Jira or ServiceNow is commonly required. Excellent communication, patience, and teamwork skills help professionals clearly explain issues and collaborate with development or IT teams. These abilities are crucial for efficiently identifying and resolving software problems while minimizing disruption for users and organizations.

What are some common challenges faced in software troubleshooting?

One of the main challenges in Software Troubleshooting roles is diagnosing issues that may not have clear or immediately visible causes, often requiring extensive investigation and collaboration with multiple teams. Professionals must also keep pace with frequent software updates and evolving technologies, which can affect troubleshooting methods and require continuous learning. Balancing multiple cases at once while communicating progress with users and stakeholders is a key part of the job. Over time, gaining expertise in these areas provides greater autonomy and the opportunity to take on more complex cases or advance into leadership or specialized technical positions.

What are popular job titles related to Software Troubleshooting jobs in Indiana?

For Software Troubleshooting jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Software Troubleshooting jobs in Indiana look for?

The top searched job categories for Software Troubleshooting jobs in Indiana are:

Software Troubleshooting jobs near you
Infographic showing various Software Troubleshooting job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $66,972 per year, or $32.2 per hour.

Senior Software Engineer

CyberMedia Technologies

Indianapolis, IN

$117K - $154K/yr

Full-time

Re-posted 5 days ago

Job description

We are currently seeking a  Software Engineer (Senior) to join our team.

Position Summary

The Software Engineer (Senior) is responsible for conducting and/or participating in multidisciplinary research and collaborating with equipment designers and hardware engineers in the planning, design, development, testing, implementation, and utilization of electronic data processing systems software. This role involves analyzing user requirements, advising hardware designers on software-related machine characteristics, and developing system software solutions to support enterprise operations. This position supports the Defense Finance and Accounting Service (DFAS) with their IBM  mainframe-based civilian payroll system.

The ideal candidate will possess extensive experience in software engineering, mainframe technologies, database systems, and performance optimization within complex enterprise environments.

Key Responsibilities

  • Design, develop, test, implement, and maintain software systems and applications.
  • Collaborate with multidisciplinary teams, including hardware engineers and system architects, to develop integrated software solutions.
  • Analyze and determine computer user needs and system requirements.
  • Advise hardware designers on machine characteristics that affect software systems, including:
    • Storage capacity
    • Processing speed
    • Input/output requirements
  • Design and develop compilers, assemblers, utility programs, and operating systems software.
  • Perform software troubleshooting, debugging, and performance tuning.
  • Support system integration, modernization, and enhancement initiatives.
  • Develop and maintain technical documentation and system specifications.
  • Ensure software solutions meet operational, security, and performance standards.
  • Analyze and resolve Action Requests and ABENDs (unplanned program terminations.
  • Design, develop, and maintain micro-applications using Visual Basic for Applications (VBA) within Microsoft Office products (Access, Excel) in response to customer requirements.

Required Qualifications

Candidates submitted for this labor category must possess one of the following required skillsets (not both):

Option 1

  • Expert knowledge and 5-8 years of hands-on experience with:
    • Oracle
    • COGNOS
    • JavaScript

OR

Option 2

  • Expert knowledge and 5-8 years of hands-on experience with:
    • Broadcom Endevor

Preferred Qualifications

  • Expert knowledge and 5-8 years of experience with:
    • IDMS database
    • System performance and measurement
    • COBOL programming
    • JCL
    • Assembler programming (IBM mainframe)
    • REXX scripting; MQ Series (MQSeries 6.0)
    • z/OS mainframe environment; IBM tools: TSO, ISPF, SDSF
    • VBA / Micro-application development (MS Access, MS Excel)

Desired Skills

  • Strong analytical and problem-solving abilities.
  • Experience supporting large-scale enterprise or government environments.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively within technical teams.
  • Experience with legacy system modernization and integration efforts is a plus.
  • Experience with DFAS, DoD, or civilian payroll systems (e.g., DCPS or equivalent government financial systems).
  • Familiarity with DoD/DFAS security requirements and CAC-enabled environments; understanding of CMMI Level 4 processes.

Education & Experience

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field preferred.

Clearance: Active Secret clearance required.

Apply