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Software Troubleshooting Jobs in Indiana (NOW HIRING)

Bell and Howell

Field Service Technician

Wabash, IN · On-site

Requires understanding of computer program functionality and software troubleshooting skills. * Strong interpersonal/customer relation skills. * Ability to build and maintain strong customer ...

Stefanini

Deskside Technician

Newburgh, IN

$19.25 - $24.50/hr

Proficient troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc. * Printer support can include barcode ...

Dexter

Maintenance Electrician - 3rd Shift

Albion, IN

$25.25 - $32.50/hr

Demonstrated ability to understand and troubleshoot solid state devices * Demonstrated ability to reprogram ladder logic and make effective use of software troubleshooting and diagnostics.

IMI

Tier 2 IT Support Tech

Indianapolis, IN

$20.50 - $28.25/hr

Experience with hardware and software troubleshooting, installation, and maintenance. * Excellent problem-solving and communication skills. * Ability to work independently and prioritize effectively.

Precise Systems

Computer/Software Engineer

Crane, IN · On-site

Troubleshoot software defects, integration issues, interface problems, performance issues, data flow errors, and system anomalies. * Document software deficiencies, corrective actions, test results ...

Precise Systems

Computer/Software Engineer

Crane, IN

Troubleshoot software defects, integration issues, interface problems, performance issues, data flow errors, and system anomalies. * Document software deficiencies, corrective actions, test results ...

RevOne Companies

Software Developer

Greenwood, IN · On-site

About Bacompt Bacompt Systems develops innovative software solutions that support healthcare ... Troubleshoot and resolve application defects, performance issues, and production incidents.

New

RevOne Companies

Software Developer

Greenwood, IN · On-site

About Bacompt Bacompt Systems develops innovative software solutions that support healthcare ... Troubleshoot and resolve application defects, performance issues, and production incidents.

New

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Software Troubleshooting information

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$5

$32

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How much do software troubleshooting jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for software troubleshooting in Indiana is $32.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $42.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Software Troubleshooting position, and why are they important?

To excel in Software Troubleshooting, you need strong analytical thinking, problem-solving abilities, and a solid understanding of software systems or programming, often supported by a relevant degree or technical certifications. Familiarity with diagnostic tools, debugging software, operating systems, and ticketing systems like Jira or ServiceNow is commonly required. Excellent communication, patience, and teamwork skills help professionals clearly explain issues and collaborate with development or IT teams. These abilities are crucial for efficiently identifying and resolving software problems while minimizing disruption for users and organizations.

What is the name of a career that helps troubleshoot computers?

A career that involves troubleshooting computers is typically called a computer support specialist or IT support technician. These professionals diagnose and resolve hardware and software issues, often using tools like remote support software and diagnostic programs, and may hold certifications such as CompTIA A+.

What is the least stressful IT job?

A help desk technician or support specialist often experiences lower stress levels compared to other IT roles, especially when working in stable environments with clear procedures. These positions typically involve routine troubleshooting, customer communication, and standard tools, with predictable schedules and limited on-call requirements.

What are some common challenges faced in a Software Troubleshooting role?

One of the main challenges in Software Troubleshooting roles is diagnosing issues that may not have clear or immediately visible causes, often requiring extensive investigation and collaboration with multiple teams. Professionals must also keep pace with frequent software updates and evolving technologies, which can affect troubleshooting methods and require continuous learning. Balancing multiple cases at once while communicating progress with users and stakeholders is a key part of the job. Over time, gaining expertise in these areas provides greater autonomy and the opportunity to take on more complex cases or advance into leadership or specialized technical positions.

What is a Software Troubleshooting job?

A Software Troubleshooting job involves diagnosing, analyzing, and resolving software-related issues for users or systems. Professionals in this role identify bugs, compatibility problems, performance issues, and software failures. They use debugging tools, logs, and technical knowledge to find solutions and improve software functionality. Strong problem-solving skills and knowledge of programming, operating systems, and software applications are essential. This role is common in IT support, software development, and system administration fields.

How to make 2000 a week working from home?

Software troubleshooting professionals can increase earnings by taking on multiple freelance or contract projects, offering specialized skills such as network or software issue resolution. Building a strong reputation, obtaining relevant certifications, and working efficiently can help reach higher weekly income targets, but earning $2000 weekly typically requires consistent work, a high hourly rate, or a combination of multiple clients.

What jobs pay 4000 a week without a degree?

In software troubleshooting, high-paying roles such as freelance or contract specialists can earn around $4,000 weekly by providing remote support, diagnostics, and problem resolution for clients. These positions often require strong technical skills, certifications, and experience with specific tools or platforms, but typically do not require a formal degree.
What are popular job titles related to Software Troubleshooting jobs in Indiana? For Software Troubleshooting jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Software Troubleshooting jobs in Indiana look for? The top searched job categories for Software Troubleshooting jobs in Indiana are:
Software Troubleshooting jobs near you
Infographic showing various Software Troubleshooting job openings in Indiana as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $66,972 per year, or $32.2 per hour.

IT Support and Account Management

Blue Delta Technologies

Indianapolis, IN • On-site

$45K - $52K/yr

Full-time, Part-time

PTO

Posted 3 days ago

New

Job description

Description:

IT Support and Account Management

Indianapolis, IN

External Client Tier 1 support and account management


Full-Time (Salaried) and Part-Time (Hourly) openings

Paid vacation offered for FT role

Salary: $50-$52k (based on experience)

Hourly: $22-$25/hour (based on experience)


We are seeking a customer-focused Tier 1 IT Support and Account Management Specialist to provide technical support while serving as the primary point of contact for assigned client accounts. This role combines hands-on technical troubleshooting with relationship management, requiring strong communication, organization, and customer service skills. The ideal candidate enjoys working directly with clients, resolving technical issues, and ensuring an exceptional support experience.


Key Responsibilities:

  • Serve as the primary IT support contact for assigned external clients, onsite.
  • Troubleshoot and resolve hardware, software, printer, network, and peripheral issues.
  • Log, prioritize, document, and resolve support requests using a ticketing system.
  • Manage client relationships by providing timely updates, setting expectations, and ensuring high customer satisfaction.
  • Escalate complex technical issues when necessary while maintaining ownership of client communication.
  • Document troubleshooting steps, resolutions, and client interactions accurately.
  • Assist with workstation setup, software installations, account provisioning, and basic system administration.

Qualifications:

  • 1–3 years of experience in a Tier 1 IT Support, Help Desk, or Desktop Support role.
  • Experience using IT ticketing systems (e.g., ServiceNow, Jira, Zendesk, ConnectWise, Autotask, etc.).
  • Strong hardware and software troubleshooting skills.
  • Excellent verbal and written communication skills with a customer-first mindset.
  • Highly organized with strong documentation and time management abilities.
  • Ability to manage multiple client requests and prioritize effectively.
  • Experience providing onsite support to business clients is a plus.
Requirements: