Remote support using Bomgar Remote Desktop * Support remote connectivity via Cisco VPN client software. * Effectively manages time to make sure calls are responded to in timely manner. * Escalates ...
Remote support using Bomgar Remote Desktop * Support remote connectivity via Cisco VPN client software. * Effectively manages time to make sure calls are responded to in timely manner. * Escalates ...
Remote support using Bomgar Remote Desktop * Support remote connectivity via Cisco VPN client software. * Effectively manages time to make sure calls are responded to in timely manner. * Escalates ...
Remote support using Bomgar Remote Desktop * Support remote connectivity via Cisco VPN client software. * Effectively manages time to make sure calls are responded to in timely manner. * Escalates ...
Remote support using Bomgar Remote Desktop * Support remote connectivity via Cisco VPN client software. * Effectively manages time to make sure calls are responded to in timely manner. * Escalates ...
Remote support using Bomgar Remote Desktop * Support remote connectivity via Cisco VPN client software. * Effectively manages time to make sure calls are responded to in timely manner. * Escalates ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
Desktop Support Technician NTT DATA strives to hire exceptional, innovative and passionate ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
Desktop Support Technician NTT DATA strives to hire exceptional, innovative and passionate ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Desktop Support Technician
Avon, IN · On-site +1
$19.50 - $24.75/hr
We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Remote Sales Specialist
South Bend, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
South Bend, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Specialist
Jeffersonville, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
Jeffersonville, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Specialist
Evansville, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
Evansville, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Specialist
Bloomington, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
Bloomington, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Specialist
Fort Wayne, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
Fort Wayne, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Specialist
Fort Wayne, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
Fort Wayne, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Specialist
South Bend, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
South Bend, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Specialist
West Lafayette, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
West Lafayette, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Specialist
Gary, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
Gary, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Sales Specialist
Carmel, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Sales Specialist
Carmel, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Customer Service and Sales
Gary, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Quick apply
Remote Customer Service and Sales
Gary, IN · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...
Remote Desktop information
What is a Remote Desktop job?
A Remote Desktop job involves providing technical support and troubleshooting for users who access computers or networks remotely. Professionals in this role assist with software installation, network connectivity, security configurations, and system performance issues. They often use remote access tools to diagnose and resolve problems without being physically present. These jobs are common in IT support, helpdesk roles, and system administration. Strong problem-solving skills and knowledge of operating systems and networking are essential for success in this field.
What are the key skills and qualifications needed to thrive in the Remote Desktop position, and why are they important?
To thrive as a Remote Desktop professional, you need a solid understanding of Windows and/or Mac operating systems, remote desktop protocols, networking basics, and troubleshooting skills, commonly supported by a degree in IT or a related certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as Microsoft Remote Desktop Services, TeamViewer, or AnyDesk is frequently required. Strong customer service orientation, clear verbal and written communication, and patience are essential soft skills for this role. Together, these skills ensure efficient remote support, minimized downtime, and positive end-user experiences.
What are some typical daily responsibilities of a Remote Desktop professional?
A Remote Desktop professional’s daily work often involves responding to remote support tickets, diagnosing and troubleshooting technical issues on end-user devices, and configuring or updating software remotely. You might assist users with connectivity problems, resolve software installation or update issues, and help maintain system security protocols. Collaboration with other IT team members, escalating complex issues, and documenting solutions are also part of the day-to-day routine. This variety not only keeps the role dynamic but also provides valuable technical exposure and opportunities for skill development.
More about Remote Desktop jobs
What are the most commonly searched types of Desktop jobs in Indiana? The most popular types of Desktop jobs in Indiana are:
What are popular job titles related to Remote Desktop jobs in Indiana? For Remote Desktop jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Desktop jobs in Indiana look for? The top searched job categories for Remote Desktop jobs in Indiana are:
What cities in Indiana are hiring for Remote Desktop jobs? Cities in Indiana with the most Remote Desktop job openings:
Other
This job post has expired today. Applications are no longer accepted.
Job description
About The Heritage Group
The Heritage Group is a fourth-generation, family-owned business focused on construction and materials, environmental services and specialty chemicals. Over the last 90+ years, the Heritage portfolio has grown to include more than 50 companies that employ more than 6,000 people. What unites this diverse group of businesses and individuals is our commitment to create a safer, more enriching, and sustainable world by harnessing the power of family.
The Heritage Group IT Helpdesk provides computer support to all the core business units. This includes hardware and software issues, connectivity problems, wireless/mobile issues, printing and functionality questions. The IT Service Desk Analyst support is provided remotely via our Bomgar Remote Assistance and over the phone. Customer service, attention to detail, and first call resolution are top priorities at Tier I with escalation to Tier II as necessary.
*This role is hybrid, based at our Indianapolis, IN office location. Qualified candidates must currently reside in the Indianapolis, IN area*
Essential Functions
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#TheHeritageGroup
The Heritage Group is a fourth-generation, family-owned business focused on construction and materials, environmental services and specialty chemicals. Over the last 90+ years, the Heritage portfolio has grown to include more than 50 companies that employ more than 6,000 people. What unites this diverse group of businesses and individuals is our commitment to create a safer, more enriching, and sustainable world by harnessing the power of family.
The Heritage Group IT Helpdesk provides computer support to all the core business units. This includes hardware and software issues, connectivity problems, wireless/mobile issues, printing and functionality questions. The IT Service Desk Analyst support is provided remotely via our Bomgar Remote Assistance and over the phone. Customer service, attention to detail, and first call resolution are top priorities at Tier I with escalation to Tier II as necessary.
*This role is hybrid, based at our Indianapolis, IN office location. Qualified candidates must currently reside in the Indianapolis, IN area*
Essential Functions
- Supports end users via phone and remote support tools.
- Supports Microsoft O365 application issues.
- Supports Microsoft Windows 10 on HP Desktops / Laptops
- Documents all work done through ServiceNow Ticketing platform
- Supports wireless connectivity for laptops and mobile devices.
- Remote support using Bomgar Remote Desktop
- Support remote connectivity via Cisco VPN client software.
- Effectively manages time to make sure calls are responded to in timely manner.
- Escalates calls to appropriate next tier support groups when necessary.
- Attention to detail in all aspects of handling customer calls.
- Participates in rotational after-hours support.
- Image computers and prepares them for the end user deployment as needed.
- Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company's core values, competencies, and skills.
- Required 1+ years of experience in IT support
- Knowledge of ServiceNow a plus
- Knowledge of Bomgar Remote Support a plus
- Excellent verbal and written communication skills.
- Proven troubleshooting skills for both computer hardware and software.
- Ability to work in a self-sufficient and independent manner.
- Ability to handle multiple assignments including daily tasks and projects.
- CompTIA certifications Upon Hire Preferred or
- Microsoft Certifications Upon Hire Preferred
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#TheHeritageGroup