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Desktop Intern Jobs in Indiana (NOW HIRING)

Fortune Brands

IT Infrastructure Intern

Butler, IN · On-site

$33K - $45K/yr

Company Description The IT Intern - Infrastructure supports the Information Technology department ... Provide technical support to users including network connectivity, VPN and remote desktop. * Create ...

Ottenweller Company Inc.

IT Intern

Fort Wayne, IN · On-site

$14.75 - $19.75/hr

Diagnose and troubleshoot desktop, laptop, printer, and basic network connectivity issues. Setup, configure, repair, and deploy PCs, laptops, printers, mobile devices, and peripheral equipment ...

Ottenweller Company

IT Intern (Fort Wayne, IN)

Fort Wayne, IN · On-site

$14.75 - $19.75/hr

Diagnose and troubleshoot desktop, laptop, printer, and basic network connectivity issues. Setup, configure, repair, and deploy PCs, laptops, printers, mobile devices, and peripheral equipment ...

City of South Bend, Indiana

Senior Engineer

South Bend, IN · On-site

$83K - $88K/yr

Engineering Intern status is required. * Registration as a Professional Engineer in Indiana, or the ability to become registered by comity within 6 months of employment is required. EQUIPMENT Desktop ...

All JobsDesktop Intern JobsDesktop Intern Jobs in Indiana

Desktop Intern information

What is a desktop intern?

A Desktop Intern is an entry-level position, often held by students or recent graduates, that assists IT teams with maintaining, troubleshooting, and supporting desktop computers and related hardware in an organization. Their duties typically include installing software, setting up new workstations, resolving technical issues, and providing basic user support. This role provides hands-on experience in IT support and helps interns develop practical skills for a career in information technology.

What types of projects or tasks can a desktop intern expect to work on during their internship?

As a Desktop Intern, you will typically assist with troubleshooting hardware and software issues, setting up workstations, and maintaining computer systems within an organization. You'll often collaborate with IT support teams to resolve user problems, perform software installations, and help with system upgrades or migrations. This hands-on experience is valuable for building technical troubleshooting skills and gaining exposure to real-world IT environments, while also learning how to communicate effectively with end users and team members.

What are the key skills and qualifications needed to thrive as a desktop intern, and why are they important?

To thrive as a Desktop Intern, you need a basic understanding of computer hardware, operating systems (like Windows or macOS), and troubleshooting principles, often supported by coursework in IT or computer science. Familiarity with remote desktop tools, ticketing systems, and basic networking concepts is typically expected. Strong problem-solving skills, attention to detail, and the ability to communicate clearly with end-users set outstanding interns apart. These skills and qualities are vital for efficiently resolving technical issues and supporting seamless business operations.

What is the difference between Desktop Intern vs Desktop Support Technician?

AspectDesktop InternDesktop Support Technician
Required CredentialsTypically pursuing or recent graduate, some technical courseworkHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentInternship setting, supervised, learning-focusedFull-time or part-time support role, troubleshooting in office or remote environments
Employer & Industry UsageInternships in IT departments, tech companies, or organizationsIT support teams across various industries, including corporate, education, and healthcare

The main difference is that a Desktop Intern is typically a student or recent graduate gaining hands-on experience, while a Desktop Support Technician is a more experienced role responsible for ongoing technical support and troubleshooting. Interns focus on learning, whereas technicians handle day-to-day support tasks.

What are the most commonly searched types of Desktop jobs in Indiana?

The most popular types of Desktop jobs in Indiana are:

What are popular job titles related to Desktop Intern jobs in Indiana?

For Desktop Intern jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Desktop Intern jobs in Indiana look for?

The top searched job categories for Desktop Intern jobs in Indiana are:

What cities in Indiana are hiring for Desktop Intern jobs?

Cities in Indiana with the most Desktop Intern job openings:

Desktop Intern jobs near you
Infographic showing various Desktop Intern job openings in Indiana as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 27% Physical, and 73% Remote job distribution.

Intern IT Infrastructure

Purdue Federal Credit Union

West Lafayette, IN • On-site

$13.50 - $18/hr

Part-time

Posted 4 days ago

Job description

The IT Infrastructure Intern provides entry-level technical support while gaining hands-on experience across Service Desk operations, infrastructure systems, and cybersecurity. Under the guidance of the IT Infrastructure team, the intern assists with resolving end-user technology issues, supporting hardware and software deployments, maintaining documentation, and contributing to infrastructure and security initiatives.
Purdue Federal Credit Union is dedicated to fostering the academic and professional growth of interns by providing valuable hands-on experience through active involvement in meaningful projects and a structured, mentored learning environment. Interns have the opportunity to enhance their skills and contribute to the credit union's success.
Duties and Responsibilities (Essential Functions):
Service Desk and End User Support
  • Respond to and triage incoming end-user support requests through the Help Desk system, email, and telephone in a professional and courteous manner.
  • Perform first-level troubleshooting for hardware, software, and peripheral issues and escalate tickets according to established procedures.
  • Provide desktop-level support including software installation, upgrades, system configuration, and hardware setup.
  • Gather detailed problem information from end users and clearly document issues and resolutions.
  • Schedule and coordinate support sessions with appropriate IT team members when advanced assistance is required.
Systems, Hardware, and Asset Management
  • Install, configure, and deploy desktop equipment and peripherals including computers, printers, and related accessories.
  • Maintain accurate IT asset inventory records, including lifecycle status, manufacturer, model, and serial numbers.
  • Perform routine system health checks and assist with maintenance activities under supervision.
  • Prepare retired or obsolete equipment for salvage or disposal in accordance with IT and security standards.
Cybersecurity and Infrastructure Exposure
  • Assist with cybersecurity-related projects and tasks supporting the Information Security and Infrastructure teams.
  • Support efforts to maintain secure systems and networks by following established security controls, procedures, and best practices.
  • Escalate potential security, business continuity, or system availability concerns to appropriate team members.
  • Gain exposure to networking, storage, and infrastructure concepts through hands-on learning and guided assignments.
Documentation, Ticketing, and Process Support
  • Accurately document Help Desk activity, including user information, issue details, troubleshooting steps, and resolutions.
  • Track and update tickets throughout the problem-solving lifecycle using designated IT service management tools.
  • Utilize knowledge bases, software updates, drivers, and online resources to support issue resolution.
  • Assist with maintaining and improving documentation related to IT processes, procedures, and end-user support.
Learning, Collaboration, and Professional Development
  • Participate in a structured and mentored learning environment to build foundational knowledge across IT Infrastructure disciplines.
  • Learn and apply new technologies, tools, and processes used by the Credit Union.
  • Collaborate with IT team members on projects and daily activities while demonstrating accountability, curiosity, and professionalism.
  • Support recommendations for end-user training opportunities in partnership with Corporate Training Services when appropriate.
Additional Requirements:
  • Foundational understanding of computer hardware, operating systems, and common software applications.
  • Basic familiarity with Service Desk or customer support concepts.
  • Interest in infrastructure, networking, cybersecurity, or IT operations.
  • Ability to follow troubleshooting procedures, document work accurately, and escalate issues appropriately.
  • Strong attention to detail and ability to manage multiple tasks.
  • Effective verbal and written communication skills.
  • Proficiency with Microsoft Office applications.
  • Commitment to confidentiality, data security, and organizational policies.
  • Exposure to CompTIA A+ or Network+ concepts preferred.
  • Familiarity with imaging or software deployment tools such as SCCM preferred.
  • Awareness of collaboration tools including Teams, Zoom, and Slack.
  • Basic understanding of software and system lifecycle concepts.
  • Ability to communicate professionally with employees, members, vendors, and business contacts.
  • Ability to demonstrate the core values of honesty, integrity, mutual respect, pride, and ownership.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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