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Desktop Support Engineer Jobs in Indiana (NOW HIRING)

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

Powers Health

Desktop Support Tech I

Munster, IN

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

Service Global, Inc

Desktop Engineer L1

Whitestown, IN · On-site

* As 1st and 2nd level support, first point of contact for user problems with hardware and software ... Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows ...

Gaylor Electric

IT Desktop Support

Indianapolis, IN · On-site

SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...

PinnaclePartners

Tier I & II Desktop Support

Spencer, IN · On-site

$20 - $25/hr

Tier I & II Desktop Support Location: Spencer, IN Pay: Up to $25/hr Contract Pinnacle Partners is assisting our client in their search for a Tier I & II Desktop Support Specialist to join their team ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$21 - $35.89/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

gaylor

IT Desktop Support

Indianapolis, IN · On-site

SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...

gaylor

IT Desktop Support

Indianapolis, IN · On-site

SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...

Global Payments

Desktop Support Technician

Jeffersonville, IN · On-site

$19.50 - $24.75/hr

We're looking for a Desktop Support Technician to join our amazing tech support team in Jeffersonville. This role is responsible for providing technical support to the end-user community and ...

Qode

Desktop support

Indianapolis, IN · On-site

$22 - $25/hr

Support workstation and phone setup activities at various onsite locations. * Troubleshoot basic connectivity and hardware issues. * Document installation progress and communicate project updates to ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Indiana

Desktop Support Engineer information

See Indiana salary details

$9

$25

$43

How much do desktop support engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for desktop support engineer in Indiana is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $29.28 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
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For Desktop Support Engineer jobs in Indiana, the most frequently searched job titles are:

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For Desktop Support Engineer jobs in IN, the most frequently searched job titles are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,431 per year, or $25.7 per hour.

Desktop Support Technician

Griffith Public School District

Griffith, IN • On-site

$22/hr

Full-time

Re-posted 4 days ago

Job description

Position Type:
Technology/Computer Technician
Date Posted:
5/15/2026
Location:
Griffith School District
Date Available:
August 2026
Position Summary
The Desktop Support Technician provides technical support and troubleshooting services for district staff technology devices and related systems. This position is responsible for diagnosing, repairing, maintaining, and supporting Windows and Apple computers, peripherals, software applications, printers, and related technology used throughout the district.
The Desktop Support Technician works directly with staff to resolve technology issues in a timely, professional, and customer-service-oriented manner to minimize disruptions to teaching, learning, and district operations.
Essential Duties and Responsibilities
Technical Support
  • Provide on-site and remote technical support for district staff computers and related technology equipment.
  • Troubleshoot and resolve hardware, software, connectivity, printing, and account-related issues.
  • Support both Windows and Apple operating systems and devices.
  • Install, configure, maintain, and update desktop and laptop computers.
  • Diagnose equipment failures and coordinate repairs or replacements as necessary.
  • Set up and deploy computers, monitors, docking stations, printers, and related peripherals.
  • Assist staff with technology-related questions and operational issues.

Device & Systems Support
  • Assist with imaging, deployment, inventory, and lifecycle management of district technology devices.
  • Maintain accurate records of equipment assignments, repairs, and replacements.
  • Assist with software installations, updates, and user account support as directed.
  • Ensure devices comply with district technology and cybersecurity standards.
  • Assist with troubleshooting network connectivity and related technology issues.

Customer Service & Communication
  • Respond to technology support requests in a timely and professional manner.
  • Communicate technical information clearly to non-technical users.
  • Prioritize and manage multiple support requests across district buildings.
  • Work collaboratively with district administrators, teachers, and support staff.
  • Maintain a positive, service-oriented approach when assisting staff.

Operational Support
  • Assist with technology setup for meetings, presentations, testing, and special events.
  • Support district technology initiatives and summer deployment projects.
  • Maintain confidentiality of district data and student/staff information.
  • Follow all district policies related to acceptable use, cybersecurity, and data privacy.
  • Perform other duties as assigned by the Director of Technology and Curriculum or district administration.

Qualifications
  • High school diploma or equivalent required.
  • Associate degree in Information Technology or related field preferred.
  • Experience supporting both Windows and Apple computer environments preferred.
  • Experience in K-12 educational technology environments preferred.
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of computer hardware, operating systems, printers, and common software applications.
  • Ability to work independently and manage multiple priorities.
  • Strong communication, interpersonal, and customer service skills.

Physical Requirements
  • Ability to lift and move technology equipment up to 50 pounds.
  • Ability to travel between district buildings.
  • Ability to stand, bend, climb, and carry equipment as necessary to perform assigned duties.

Compensation & Benefits
  • Hourly rate starting at $22.00 per hour
  • Eligible for district benefits in accordance with Board policy and support staff agreements.
  • Overtime must be approved in advance by the supervisor and will be compensated in accordance with applicable wage laws.

Terms of Employment
Employment is subject to:
  • Griffith Public Schools Board policies and administrative procedures
  • Successful completion of a criminal history background check
  • Continued satisfactory job performance and attendance

Evaluation
Performance will be evaluated in accordance with district procedures and support staff evaluation guidelines established by administration.
Griffith Public Schools is an equal opportunity employer committed to maintaining a workplace and educational environment free from discrimination. The District does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, or any other protected status in its programs, activities, or employment practices in accordance with applicable federal and state laws.

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