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Desktop Support Engineer Jobs in Indiana (NOW HIRING)

MetroSys

Desktop Support Technician

Vincennes, IN · On-site

$20 - $35/hr

Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...

MetroSys

Desktop Support Technician

Vincennes, IN · On-site

$20 - $35/hr

Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...

360 IT Professionals

Desktop Support Analyst

Indianapolis, IN · On-site

$22.25 - $29.75/hr

We use Objective C and Swift programming languages to create native applications for iPhone ... Desktop Support Analyst Location : Indianapolis IN 46240 Duration : 6-12 Months Desktop Support ...

MetroSys

Desktop Support Technician

Vincennes, IN · On-site

$17.50 - $22.25/hr

Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...

Service Global, Inc

Desktop Engineer L1

Whitestown, IN · On-site

* As 1st and 2nd level support, first point of contact for user problems with hardware and software ... Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows ...

3MD Inc.

Desktop Support Technician II

Garrett, IN · On-site

$26 - $29/hr

The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients. Essential Functions: * Provide moderately complex end-user ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Indiana

Desktop Support Engineer information

See Indiana salary details

$9

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How much do desktop support engineer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for desktop support engineer in Indiana is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $29.28 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What does a desktop support engineer make?

A desktop support engineer's salary varies based on experience, location, and certifications, but typically ranges from $40,000 to $70,000 annually. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher wages. They provide technical support for computer hardware, software, and network issues in organizations.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

Is a desktop support engineer entry level?

A desktop support engineer position can be entry-level or require some experience, depending on the employer. Entry-level roles typically require basic knowledge of operating systems, hardware troubleshooting, and customer service skills, often with certifications like CompTIA A+ preferred. More advanced roles may demand additional experience or specialized certifications.
More about Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Indiana? The most popular types of Desktop Support Engineer jobs in Indiana are:
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What job categories do people searching Desktop Support Engineer jobs in Indiana look for? The top searched job categories for Desktop Support Engineer jobs in Indiana are:
What cities in Indiana are hiring for Desktop Support Engineer jobs? Cities in Indiana with the most Desktop Support Engineer job openings:
What are popular job titles related to Desktop Support Engineer jobs in IN? For Desktop Support Engineer jobs in IN, the most frequently searched job titles are:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Indiana as of June 2026, with employment types broken down into 47% Full Time, 48% Part Time, and 5% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $53,431 per year, or $25.7 per hour.
Desktop Support Technician

Desktop Support Technician

MetroSys

Vincennes, IN • On-site

$20 - $35/hr

Contractor

Posted 19 days ago

Be an early applicant

Job description

Position Overview

MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading, imaging, deploying, and validating approximately 1,400 Windows devices while minimizing disruption to clinical and administrative operations.

Candidates must be comfortable working onsite in a healthcare setting and adhering to strict security, compliance, and operational standards.

Key Responsibilities

  • Perform Windows OS upgrades and re-imaging on desktops and laptops across multiple hospital departments.

  • Backup and migrate user data, profiles, and settings as required.

  • Install and validate required applications, security tools, and updates post-upgrade.

  • Coordinate device swaps and ensure minimal downtime for clinical and administrative staff.

  • Troubleshoot hardware, software, and driver issues during deployment.

  • Document completed upgrades and update asset management systems.

  • Follow hospital compliance, privacy, and infection-control protocols.

  • Provide brief end-user support and walk-throughs following upgrade completion.

Required Qualifications

  • 2–5 years of hands-on desktop support experience.

  • Strong experience performing Windows 10/11 upgrades and system imaging.

  • Familiarity with enterprise deployment tools (SCCM, Intune, or similar).

  • Experience backing up and restoring user data.

  • Ability to work onsite in a hospital or regulated environment.

  • Strong customer service and communication skills.

  • Ability to lift and move equipment as needed.

Preferred Qualifications

  • Prior healthcare or hospital IT support experience.

  • Experience supporting clinical workstations or shared device environments.

  • Familiarity with Active Directory and user account troubleshooting.

Project Details

  • Fully onsite role.

  • Project-based engagement (timeline dependent on deployment schedule).

  • May require flexibility for early morning, evening, or weekend upgrade windows to minimize operational disruption.

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