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Junior Desktop Support Engineer Jobs in Indiana (NOW HIRING)

Workhorse

Desktop Support Engineer

Union City, IN

$65K - $75K/yr

About the Role We are seeking a hands-on Desktop Support Engineer to provide frontline IT support across our automotive manufacturing facility. This role is critical to keeping plant floor systems ...

Workhorse

Desktop Support Engineer

Union City, IN

$65K - $75K/yr

About the Role We are seeking a hands-on Desktop Support Engineer to provide frontline IT support across our automotive manufacturing facility. This role is critical to keeping plant floor systems ...

EXOS

Desktop Engineer

Indianapolis, IN · On-site

Our Client is seeking a Desktop Engineer contractor to support an upcoming enterprise-wide PC refresh initiative for an anticipated period of approximately three months. The primary responsibility of ...

TEKsystems

VIP Desktop Support

Indianapolis, IN

$25 - $30/hr

... Support / Account Access and Set Up 2) Power Apps experience Description The Tier 2/VIP Desktop ... Experience: • 5-7 years of proven experience within IT engineering or System Administration • ...

TEKsystems

VIP Desktop Support

Indianapolis, IN

$25 - $30/hr

... Support / Account Access and Set Up 2) Power Apps experience Description The Tier 2/VIP Desktop ... Experience: • 5-7 years of proven experience within IT engineering or System Administration • ...

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All JobsDesktop Support Engineer JobsJunior Desktop Support Engineer JobsJunior Desktop Support Engineer Jobs in Indiana

Junior Desktop Support Engineer information

See Indiana salary details

$31.9K

$68.3K

$104.2K

How much do junior desktop support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for junior desktop support engineer in Indiana is $68,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $76,100.00 per year, depending on experience, location, and employer.

What does a junior desktop support engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What are the key skills and qualifications needed to thrive as a junior desktop support engineer?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.

What are some common challenges faced by junior desktop support engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

Is a junior desktop support engineer a good entry level job?

A junior desktop support engineer is generally considered a good entry-level position in IT, offering opportunities to develop technical skills such as troubleshooting hardware and software issues, working with tools like ticketing systems, and gaining experience in user support. It provides a foundation for advancing into more specialized IT roles and often requires basic certifications like CompTIA A+.

What are the most commonly searched types of Desktop Support Engineer jobs in Indiana?

The most popular types of Desktop Support Engineer jobs in Indiana are:

What are popular job titles related to Junior Desktop Support Engineer jobs in Indiana?

For Junior Desktop Support Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Junior Desktop Support Engineer jobs in Indiana look for?

The top searched job categories for Junior Desktop Support Engineer jobs in Indiana are:

What cities in Indiana are hiring for Junior Desktop Support Engineer jobs?

Cities in Indiana with the most Junior Desktop Support Engineer job openings:

Junior Desktop Support Engineer jobs near you
Infographic showing various Junior Desktop Support Engineer job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,322 per year, or $32.8 per hour.

Desktop Support Engineer

Workhorse Technologies, Inc.

Union City, IN • On-site

$65K - $75K/yr

Full-time

Posted 7 days ago

Job description

Job Type
Full-time
Description
Better Trucks. Better World.
We're raising the standard for what a medium-duty truck should be - delivering vehicles, infrastructure, and support designed to work for you.
About the Role
We are seeking a hands-on Desktop Support Engineer to provide frontline IT support across our automotive manufacturing facility. This role is critical to keeping plant floor systems, office IT, and production-adjacent technology running with minimal downtime. The ideal candidate is comfortable working in both a traditional office IT environment and a fast-paced manufacturing floor setting, understands the urgency of minimizing production impact, and can troubleshoot a wide range of hardware, software, and network issues.
Key Responsibilities
  • Provide Level 1/2 support for desktops, laptops, printers, scanners, mobile devices, and other IT equipment.
  • Troubleshoot Windows, Linux, Microsoft 365, email, authentication, VPN, and common business applications.
  • Support plant-floor computers, terminals, barcode scanners, label printers, and other manufacturing technology.
  • Troubleshoot basic wired/wireless network, connectivity, DNS, DHCP, and endpoint issues.
  • Work closely with Manufacturing, Engineering, Quality, Maintenance, and Operations to resolve IT-related issues.
  • Manage user onboarding/offboarding, hardware provisioning, software installation, and IT asset inventory.
  • Monitor and maintain endpoint security, patching, and device compliance in accordance with company standards.
  • Manage support tickets, document resolutions, and escalate complex issues to appropriate IT teams or vendors.
  • Participate in hardware refreshes, system upgrades, plant projects, and technology deployments.
  • Identify recurring issues and recommend improvements to increase IT reliability and user experience.
  • Follow all IT security, plant safety, and operational procedures.
  • Re-image existing employee PCs, as needed, without the loss of data.
  • Create, maintain, and delete Windows Active Directory accounts in accordance with company standards.
  • Follow documented procedures and controls.
  • Must maintain required evidence of compliance and provide SOX Audit support as required.
  • Manage conference room equipment and set Audio Visual Standards for Conference rooms.
  • Work directly with HR to support onboarding and offboarding of IT services for Associates.

Requirements
Required Qualifications
  • Associate's or bachelor's degree in IT, Computer Science, or related field.
  • 3 to 5 years of experience in desktop, technical, or IT support.
  • Strong troubleshooting skills across hardware, software, and networking.
  • Experience with Windows, Linux, Microsoft 365, Active Directory/Entra ID, and IT ticketing systems.
  • Basic knowledge of TCP/IP, DNS, DHCP, Wi-Fi, and network troubleshooting.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to work independently in a hands-on manufacturing environment.
  • Ability to prioritize issues based on business and production impact.
  • Must be a self-starter with a positive attitude, strong customer service skills, proven problem-solving skills, the ability to prioritize and execute tasks in a dynamic environment, the ability to learn, adapt, and apply new concepts and technologies, and the ability to work a flexible work schedule as needed.

Preferred Qualifications
  • Experience supporting an automotive or manufacturing environment.
  • Experience with plant-floor/operational technology, industrial PCs, barcode systems, or label printing.
  • Experience with Intune, SCCM/MECM, endpoint security, or similar tools.
  • CompTIA A+, Network+, Microsoft, or other relevant certifications.

Why Workhorse
Lead the Future of Electric Mobility
Workhorse is a leading electric vehicle company focused on delivering sustainable, purpose-built solutions that are transforming last-mile delivery and commercial transportation.
Dog-Friendly Workplace
We believe great ideas come from people who feel comfortable being themselves-four-legged teammates included at many of our locations.
Strong, People-First Culture
We foster a collaborative, respectful, and transparent culture where teams are empowered, accountability is valued, and leaders are trusted to lead.
Innovation Meets Execution
Workhorse combines cutting-edge technology with real-world manufacturing and operational excellence-turning innovation into vehicles on the road.
Growth-Oriented Environment
Join a company in an exciting phase of growth where your leadership, ideas, and results will directly shape what's next.
Salary Description
$65,000-$75,000 Per Year

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