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Junior Desktop Support Engineer Jobs in Indiana (NOW HIRING)

Elevance Systems

Desktop Support Analyst

Indianapolis, IN · On-site

$22.25 - $29.75/hr

... Desktop/Onsite Support/Local IT Engineer • Strong Microsoft Operating System installation, asset management and troubleshooting skills • Strong experience in troubleshooting MS Office ...

TEKsystems

VIP Desktop Support

Indianapolis, IN

$22 - $27/hr

Overview We are seeking a highly skilled VIP IT Support Engineer to provide white-glove technical ... Desktop Support, or IT Engineering * Experience providing executive or VIP support in a corporate ...

TEKsystems

VIP Desktop Support

Indianapolis, IN

$22 - $27/hr

Overview We are seeking a highly skilled VIP IT Support Engineer to provide white-glove technical ... Desktop Support, or IT Engineering * Experience providing executive or VIP support in a corporate ...

Designworks Talent

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Civil Engineering / Infrastructure Overview Our client is looking for a Desktop Support Technician who delivers strong technical support with a friendly, service-first approach. You will handle day ...

Designworks Talent

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Civil Engineering / Infrastructure Overview Our client is looking for a Desktop Support Technician who delivers strong technical support with a friendly, service-first approach. You will handle day ...

Service Global, Inc

Desktop Engineer L1

Whitestown, IN · On-site

* As 1st and 2nd level support, first point of contact for user problems with hardware and software ... Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows ...

Yochana

Deskside support Lead

Fort Wayne, IN · On-site

$18.50 - $23.50/hr

Experience in manage a team of Deskside support Engineers and Adhering to SLAs * Experience in ... Strong desktop support experience required. Excellent trouble-shooting skills Must Have experience ...

Techlink Systems

Be Seen First

Desktop support (CF2025)

Indianapolis, IN · On-site

$15 - $24.29/hr

Field Engineer 4 Locatio: Indianapolis, IN (onsite) Contract Duration: Contract until 01/31/2027 ... General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft ...

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All JobsJunior Desktop Support Engineer JobsJunior Desktop Support Engineer Jobs in Indiana

Junior Desktop Support Engineer information

See Indiana salary details

$31.9K

$68.3K

$104.2K

How much do junior desktop support engineer jobs pay per year?

As of Jul 3, 2026, the average yearly pay for junior desktop support engineer in Indiana is $68,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $76,100.00 per year, depending on experience, location, and employer.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What does a junior support engineer do?

A junior support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often handle ticketing systems, perform routine maintenance, and escalate complex problems to senior staff, requiring knowledge of operating systems and support tools. This role typically involves working in an IT support or help desk environment and may require basic certifications like CompTIA A+.

What skills do you need for L1 desktop support engineer?

An L1 desktop support engineer needs strong troubleshooting skills, knowledge of operating systems like Windows and macOS, and familiarity with common hardware components. Good communication skills and basic understanding of networking, remote support tools, and ticketing systems are also essential for effective support roles.

What are some common challenges faced by Junior Desktop Support Engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a Junior Desktop Support Engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can reach up to $70,000 to $90,000 annually, especially for those with advanced certifications, extensive experience, or in senior roles. Salaries vary based on location, company size, and skill level, with specialized knowledge of operating systems and troubleshooting tools often commanding higher pay.

Is desktop support a good entry level job?

Desktop support is considered a good entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and often requires only basic certifications like CompTIA A+. It offers opportunities to develop customer service skills and gain experience with common tools and operating systems, making it a practical starting point for a career in IT.

What are the key skills and qualifications needed to thrive as a Junior Desktop Support Engineer, and why are they important?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.
What are the most commonly searched types of Desktop Support Engineer jobs in Indiana? The most popular types of Desktop Support Engineer jobs in Indiana are:
What are popular job titles related to Junior Desktop Support Engineer jobs in Indiana? For Junior Desktop Support Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Junior Desktop Support Engineer jobs in Indiana look for? The top searched job categories for Junior Desktop Support Engineer jobs in Indiana are:
What cities in Indiana are hiring for Junior Desktop Support Engineer jobs? Cities in Indiana with the most Junior Desktop Support Engineer job openings:
Junior Desktop Support Engineer jobs near you

It Desktop Support Technician - 1463826

Ursitti Enterprises LLC

Chesterton, IN • On-site

$35K - $50K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 6 days ago

Job description

An immediate opening for a Desktop Support Technician. This is an opportunity to work in large enterprise environment supporting cutting edge enterprise security and productivity applications. The ideal candidate should have experience managing multiple projects under strict deadlines. The candidate should also be comfortable communicating IT objectives to local leadership and staff.

Job Role – Desktop Support Technician

Job Summary

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, be able to provide support and apply desktop fault resolution for the approved application suite.

Ideal candidate should have relevant 1-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications:

Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions,

Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday