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Junior Desktop Support Engineer Jobs in Indiana (NOW HIRING)

Job Summary - Desktop Support Engineer (Indianapolis, IN) - Provide 100% on-site technical support for desktops, laptops, printers, and peripherals. - Diagnose and resolve hardware and software ...

Desktop Support Technician

Indianapolis, IN ยท On-site

$19.25 - $24.50/hr

Civil Engineering / Infrastructure Overview Our client is looking for a Desktop Support Technician who delivers strong technical support with a friendly, service-first approach. You will handle day ...

Desktop Support Technician

Indianapolis, IN ยท On-site

$19.25 - $24.50/hr

Civil Engineering / Infrastructure Overview Our client is looking for a Desktop Support Technician who delivers strong technical support with a friendly, service-first approach. You will handle day ...

Desktop Support Analyst

Indianapolis, IN ยท On-site

$22.25 - $29.75/hr

We use Objective C and Swift programming languages to create native applications for iPhone ... Desktop Support Analyst Location : Indianapolis IN 46240 Duration : 6-12 Months Desktop Support ...

... increase developer productivity so they can deliver secure, working applications faster using ... We're looking for a Junior Support Contractor to join our team and help keep our customer support ...

Provide on-site and desk-side support services to end users. * Troubleshoot PC-related problems at ... MCP, MCITP, MCSE etc Mandatory Skills Desktop and Mobility Support

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have ... Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Crane ...

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have ... Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Crane ...

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have ... Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Crane ...

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Junior Desktop Support Engineer information

See Indiana salary details

$31.9K

$68.3K

$104.2K

How much do junior desktop support engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for junior desktop support engineer in Indiana is $68,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $76,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Desktop Support Engineer, and why are they important?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.

What are some common challenges faced by Junior Desktop Support Engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a Junior Desktop Support Engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What are popular job titles related to Junior Desktop Support Engineer jobs in Indiana? For Junior Desktop Support Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Junior Desktop Support Engineer jobs in Indiana look for? The top searched job categories for Junior Desktop Support Engineer jobs in Indiana are:
What cities in Indiana are hiring for Junior Desktop Support Engineer jobs? Cities in Indiana with the most Junior Desktop Support Engineer job openings:
Desktop Support Engineer

Desktop Support Engineer

AceStack LLC

Indianapolis, IN โ€ข On-site

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job Summary - Desktop Support Engineer (Indianapolis, IN)
- Provide 100% on-site technical support for desktops, laptops, printers, and peripherals.
- Diagnose and resolve hardware and software issues for end-users.
- Install, configure, and maintain Windows and MacOS operating systems.
- Assist with network troubleshooting (LAN, Wi-Fi, VPN).
- Manage user accounts, email, and permissions via Active Directory and Microsoft 365.
- Support enterprise applications, including Microsoft Office 365, Outlook, Teams, etc.
- Assist with IT asset management, including inventory and procurement tasks.
- Coordinate with vendors/service providers for hardware repairs and replacements.
- Update and patch software to ensure cybersecurity best practices.
- Provide technical guidance and training to end-users.
- Use ITSM/ticketing systems (e.g., ServiceNow, Jira) for issue tracking and resolution.
- Work independently, demonstrating strong problem-solving and customer service skills.
- Preferred: Experience with remote desktop tools, scripting, and prior enterprise/corporate IT support.

AceStack logo

About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey โ€“ USA, we also have offices in Canada, Noida, and Ahmedabad. AceStackโ€™s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultantโ€™s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

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