ZipRecruiter

Log In

1

Junior Desktop Support Engineer Jobs (NOW HIRING)

MCPC

Junior Desktop Support Technician

Bedford, OH · On-site

$18.50 - $23.50/hr

Junior Desktop Support Technician Position Summary The Junior Desktop Support Technician provides entry-level technical support for end users, assisting with the setup, maintenance, and basic ...

MCPC

Junior Desktop Support Technician

Bedford, OH

$18.50 - $23.50/hr

Junior Desktop Support Technician Position Summary The Junior Desktop Support Technician provides entry-level technical support for end users, assisting with the setup, maintenance, and basic ...

TEEMA

Junior Desktop Support

Mobile, AL · On-site

$25 - $28/hr

Job Summary Junior Desktop Support TEEMA Contract In-Office | mobile, AL, United States The Opportunity You're the kind of person who is always looking to learn. You want to grow into something ...

SeaGlass IT

Desktop Support

Marlborough, MA · On-site

🚨 NOW HIRING - Level 2 Help Desk / Technical Support Engineer (W2 Only) 🚨 📍 Location ... junior team. 🔹 Required Skills: ✅ L2 Desktop Support & Junior Systems Administration ...

MOURI Tech

Junior desktop engineer

Ann Arbor, MI

Position: Junior desktop engineer Location: Ann Arbor, MI (5 days onsite). Duration: 6+ Months ... Supporting Others Professionalism, Time management, Organization, Respectfulness Patience ...

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

Desktop Support Engineer - Boston Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City. We support clients nationwide to help them simplify, secure and ...

Kwik Trip, Inc.

Desktop Support Engineer

La Crosse, WI · On-site

$30.13 - $45.20/hr

Desktop Support Engineer Location: Kwik Trip Support Center Job Type: Full-Time Overview The Desktop Support Engineer 1 provides advanced desktop and endpoint support for end users at the Kwik Trip ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati, OH 45270 Position Overview: We are seeking a skilled Desktop Support Engineer with a minimum of 7 ...

next page

Showing results 1-20

All JobsDesktop Support Engineer JobsJunior Desktop Support Engineer Jobs

Junior Desktop Support Engineer information

See salary details

$33.5K

$71.8K

$109.5K

How much do junior desktop support engineer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for junior desktop support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What are some common challenges faced by Junior Desktop Support Engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a Junior Desktop Support Engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as senior consultants, high-level project managers, or certain freelance professionals with in-demand skills. These positions often require extensive experience, certifications, or expertise in fields like IT, finance, or engineering, and may involve consulting, contract work, or leadership responsibilities. Such high daily rates are usually associated with independent contractors or consultants rather than entry-level roles like a Junior Desktop Support Engineer.

Is a desktop support engineer entry level?

A junior desktop support engineer is typically an entry-level position that requires basic knowledge of computer hardware, operating systems, and troubleshooting skills. It often serves as a starting point in IT support careers, with opportunities to gain certifications like CompTIA A+ to advance. The role usually involves providing technical assistance to end-users and maintaining computer systems in an organization.

What is the role of a junior desktop support engineer?

A junior desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and peripherals. They often assist with installing, configuring, and maintaining computer systems, and may use tools like ticketing systems to track support requests. This role typically requires good communication skills and basic knowledge of operating systems and common software applications.

What are the key skills and qualifications needed to thrive as a Junior Desktop Support Engineer, and why are they important?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.

What engineers make $500,000?

Senior engineers in fields such as software, electrical, or petroleum engineering can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. Achieving this level typically requires extensive experience, advanced skills, and working in high-paying industries or companies.
More about Junior Desktop Support Engineer jobs
What cities are hiring for Junior Desktop Support Engineer jobs? Cities with the most Junior Desktop Support Engineer job openings:
What are the most commonly searched types of Desktop Support Engineer jobs? The most popular types of Desktop Support Engineer jobs are:
What states have the most Junior Desktop Support Engineer jobs? States with the most job openings for Junior Desktop Support Engineer jobs include:
What job categories do people searching Junior Desktop Support Engineer jobs look for? The top searched job categories for Junior Desktop Support Engineer jobs are:
Junior Desktop Support Engineer jobs near you
Infographic showing various Junior Desktop Support Engineer job openings in the United States as of June 2026, with employment types broken down into 12% Locum Tenens, 68% Full Time, 7% Part Time, 2% Contract, 10% Nights, and 1% Summer. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.
Junior Desktop Support Technician

Junior Desktop Support Technician

MCPC

Bedford, OH • On-site

$18.50 - $23.50/hr

Full-time

Posted 22 hours ago

Job description

Junior Desktop Support Technician
Position Summary
The Junior Desktop Support Technician provides entry-level technical support for end users, assisting with the setup, maintenance, and basic troubleshooting of desktop and laptop computers, peripherals, and standard business applications. This role is ideal for individuals early in their IT career who are looking to gain hands-on experience in a structured support environment while following documented processes, security standards, and service-level expectations.
This position focuses on Level 1 desktop support, device deployment, and user assistance, with escalation paths to senior technicians as needed
Key Responsibilities
End-User Support
  • Provide first-level support for desktops, laptops, monitors, printers, and peripherals
  • Assist users with login issues, basic software functionality, and device connectivity
  • Deliver professional, courteous customer service during onsite or desk-side support
  • Support device handoffs, new-hire setups, and workstation moves
Hardware & Software Support
  • Install, configure, and replace computer hardware and peripheral components
  • Install, uninstall, and update approved software and drivers
  • Perform basic troubleshooting for Windows operating system issues
  • Assist with antivirus, patching, and security-related tasks under guidance
Device Imaging & Deployment
  • Assist with imaging and configuring desktops and laptops using standard build processes
  • Perform device refreshes, reimaging, and redeployments as assigned
  • Validate system readiness prior to deployment by testing hardware and connectivity
  • Support hardware rollout and refresh initiatives at client or internal sites
Ticketing, Documentation & Asset Management
  • Log, update, and close tickets in the IT service management system with clear documentation
  • Record asset details including serial numbers, asset tags, and deployment information
  • Follow IT policies, security standards, and documented procedures
  • Escalate unresolved or complex issues to senior support staff as appropriate

Required Qualifications
  • Basic understanding of computer hardware and Windows operating systems
  • Familiarity with common desktop applications (Microsoft 365, web browsers, printers)
  • Strong attention to detail and ability to follow documented procedures
  • Good communication skills with a customer-service mindset
  • Willingness to learn new tools, technologies, and support processes

Preferred Qualifications
  • 0-2 years of experience in IT support, help desk, or desktop support (internships included)
  • Coursework, certification, or hands-on experience in IT or computer technology
  • Exposure to PC imaging, asset management, or ticketing systems
  • CompTIA A+ or similar entry-level certification (or working toward one)

Physical & Work Requirements
  • Ability to lift and move computer equipment up to approximately 40 lbs
  • Work may involve sitting, standing, and hands-on technical tasks
  • Onsite work at client locations may be required, depending on assignment

Key Outcomes of This Role
  • Devices are properly imaged, configured, tested, and deployment-ready
  • End users receive timely, professional, and courteous technical support
  • Accurate documentation and asset records are consistently maintained
  • IT standards, security requirements, and service expectations are followed

Apply