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Junior Desktop Support Engineer Jobs (NOW HIRING)

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

Desktop Support Engineer Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati, OH 45270 Position Overview: We are seeking a skilled Desktop Support Engineer with a minimum of 7 ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

BlupaceUS LLC

Desktop Support Engineer

Kennewick, WA · On-site

$22 - $24/hr

Desktop Support Engineer Location: Kennewick, WA 99336 (Onsite) Requirements: * 2+ years of experience in Desktop Support, IT Support, EUC Support, or Deployment Support. * Strong knowledge of ...

Sharp Brains

Desktop Support Engineer

Springfield, OR · On-site

Desktop Support Engineer Location: Springfield, Oregon, United States Job Type: Contract / Full-time (Add as applicable) Experience: 2+ Years (Adjust if needed) We are looking for a skilled Desktop ...

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Junior Desktop Support Engineer information

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$33.5K

$71.8K

$109.5K

How much do junior desktop support engineer jobs pay per year?

As of Jul 22, 2026, the average yearly pay for junior desktop support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What does a junior support engineer do?

A junior support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often handle ticketing systems, perform routine maintenance, and escalate complex problems to senior staff, requiring knowledge of operating systems and support tools. This role typically involves working in an IT support or help desk environment and may require basic certifications like CompTIA A+.

What skills do you need for L1 desktop support engineer?

An L1 desktop support engineer needs strong troubleshooting skills, knowledge of operating systems like Windows and macOS, and familiarity with common hardware components. Good communication skills and basic understanding of networking, remote support tools, and ticketing systems are also essential for effective support roles.

What are some common challenges faced by Junior Desktop Support Engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a Junior Desktop Support Engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can reach up to $70,000 to $90,000 annually, especially for those with advanced certifications, extensive experience, or in senior roles. Salaries vary based on location, company size, and skill level, with specialized knowledge of operating systems and troubleshooting tools often commanding higher pay.

Is desktop support a good entry level job?

Desktop support is considered a good entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and often requires only basic certifications like CompTIA A+. It offers opportunities to develop customer service skills and gain experience with common tools and operating systems, making it a practical starting point for a career in IT.

What are the key skills and qualifications needed to thrive as a Junior Desktop Support Engineer, and why are they important?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.
More about Junior Desktop Support Engineer jobs
What cities are hiring for Junior Desktop Support Engineer jobs? Cities with the most Junior Desktop Support Engineer job openings:
What are the most commonly searched types of Desktop Support Engineer jobs? The most popular types of Desktop Support Engineer jobs are:
What states have the most Junior Desktop Support Engineer jobs? States with the most job openings for Junior Desktop Support Engineer jobs include:
What job categories do people searching Junior Desktop Support Engineer jobs look for? The top searched job categories for Junior Desktop Support Engineer jobs are:
Junior Desktop Support Engineer jobs near you
Infographic showing various Junior Desktop Support Engineer job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 12% Part Time, 1% Temporary, and 15% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.
Desktop Support Engineer

Desktop Support Engineer

Procom Consultants Group

West Bridgewater, MA

Contractor

Posted 26 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in West Bridgewater, MA

Desktop Support Engineer Job Details

3-5 years industry hardware and software experience with Dell, HP and Lenovo laptops and desktops 1-2 years' experience with local and network printers including HP and Xerox Software Support experience with Microsoft: o Windows OS 7/8/10 o Windows Office Suite, Visio, Project, Exchange (Mail) Software Support experience with Adobe, Java and others Excellent communication skills - both written and verbal Excellent diagnostic and troubleshooting skills Familiar with Conference Room hardware - projector and white board Familiar with patching and resolving network issues, mapping network printers One industry certification is requested (A+, Net+, MCP)

Desktop Support Engineer Start Date

ASAP

Desktop Support Engineer Assignment Length

4+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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