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Junior Desktop Support Engineer Jobs (NOW HIRING)

Forhyre

Desktop Support Engineer - Dallas

Dallas, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

LCG, Inc.

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Desktop Support Engineer We are seeking an experienced Desktop Support Engineer with 8-10 years of experience providing enterprise desktop support. The ideal candidate will be responsible for ...

LCG Inc

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.75 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

LCG, Inc.

Desktop Support Technician, Junior

Bethesda, MD

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

LCG Inc

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.75 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

OH

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Onsite Desktop Support Engineer

Plano, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

Forhyre

Onsite Desktop Support Engineer

Dallas, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

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Junior Desktop Support Engineer information

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$33.5K

$71.8K

$109.5K

How much do junior desktop support engineer jobs pay per year?

As of Jul 22, 2026, the average yearly pay for junior desktop support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What does a junior support engineer do?

A junior support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often handle ticketing systems, perform routine maintenance, and escalate complex problems to senior staff, requiring knowledge of operating systems and support tools. This role typically involves working in an IT support or help desk environment and may require basic certifications like CompTIA A+.

What skills do you need for L1 desktop support engineer?

An L1 desktop support engineer needs strong troubleshooting skills, knowledge of operating systems like Windows and macOS, and familiarity with common hardware components. Good communication skills and basic understanding of networking, remote support tools, and ticketing systems are also essential for effective support roles.

What are some common challenges faced by Junior Desktop Support Engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a Junior Desktop Support Engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can reach up to $70,000 to $90,000 annually, especially for those with advanced certifications, extensive experience, or in senior roles. Salaries vary based on location, company size, and skill level, with specialized knowledge of operating systems and troubleshooting tools often commanding higher pay.

Is desktop support a good entry level job?

Desktop support is considered a good entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and often requires only basic certifications like CompTIA A+. It offers opportunities to develop customer service skills and gain experience with common tools and operating systems, making it a practical starting point for a career in IT.

What are the key skills and qualifications needed to thrive as a Junior Desktop Support Engineer, and why are they important?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.
More about Junior Desktop Support Engineer jobs
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What are the most commonly searched types of Desktop Support Engineer jobs? The most popular types of Desktop Support Engineer jobs are:
What states have the most Junior Desktop Support Engineer jobs? States with the most job openings for Junior Desktop Support Engineer jobs include:
What job categories do people searching Junior Desktop Support Engineer jobs look for? The top searched job categories for Junior Desktop Support Engineer jobs are:
Junior Desktop Support Engineer jobs near you
Infographic showing various Junior Desktop Support Engineer job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 12% Part Time, 1% Temporary, and 15% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.

Desktop Support Engineer - California

Forhyre

Los Angeles, CA

Full-time

Posted 29 days ago

Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • BSc in Computer Science or relevant field

Note: This is an onsite role @ California