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Junior Desktop Support Engineer Jobs (NOW HIRING)

Forhyre

Desktop Support Engineer - Dallas

Dallas, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... developers, we empower businesses to unlock their true potential and soar to new heights of ...

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... developers, we empower businesses to unlock their true potential and soar to new heights of ...

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... developers, we empower businesses to unlock their true potential and soar to new heights of ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

Cliff Services Inc

Desktop Support

Phoenix, AZ · On-site

$25/hr

Phoenix, AZ Pay Rate: $25/hr on W2 We are seeking a Desktop Support Engineer with hands-on experience supporting Windows 11 environments and LAN networking infrastructure. The role involves ...

Forhyre

Onsite Desktop Support Engineer

Plano, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Zones

Desktop Support Engineer

Portland, OR

$20 - $25/hr

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

Forhyre

Onsite Desktop Support Engineer

New York, NY

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Onsite Desktop Support Engineer

Sunnyvale, CA · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

BlupaceUS LLC

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Desktop support Engineer L2

Kansas City, MO · On-site

$21 - $25/hr

Desktop Support Engineer L2 Location: Kansas City, MO, US, 64105 (Onsite) Must Have: Windows and Mac and JAMF As a Desktop Support Specialist, you will be responsible for providing technical ...

Forhyre

OH · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

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Junior Desktop Support Engineer information

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$33.5K

$71.8K

$109.5K

How much do junior desktop support engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for junior desktop support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What are some common challenges faced by junior desktop support engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a junior desktop support engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What are the key skills and qualifications needed to thrive as a junior desktop support engineer?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.
More about Junior Desktop Support Engineer jobs
What cities are hiring for Junior Desktop Support Engineer jobs? Cities with the most Junior Desktop Support Engineer job openings:
What are the most commonly searched types of Desktop Support Engineer jobs? The most popular types of Desktop Support Engineer jobs are:
What states have the most Junior Desktop Support Engineer jobs? States with the most job openings for Junior Desktop Support Engineer jobs include:
What job categories do people searching Junior Desktop Support Engineer jobs look for? The top searched job categories for Junior Desktop Support Engineer jobs are:
Junior Desktop Support Engineer jobs near you
Infographic showing various Junior Desktop Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.

Desktop Support Engineer - Dallas

Forhyre

Dallas, TX

Full-time

Re-posted 20 days ago

Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • BSc in Computer Science or relevant field

Note: This is an onsite role @ New York