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Junior Desktop Support Engineer Jobs in Alabama (NOW HIRING)

TEEMA

Junior Desktop Support

Mobile, AL · On-site

$25 - $28/hr

Job Summary Junior Desktop Support TEEMA Contract In-Office | mobile, AL, United States The Opportunity You're the kind of person who is always looking to learn. You want to grow into something ...

SummitMedia LLC

Chief Engineer

Birmingham, AL · On-site

SummitMedia LLC is seeking a Chief Engineer for our Louisville, KY market. Duties include ... IT desktop support. Responsibilities: * Maintains station operation through preventative and ...

Momentum

Junior IT Specialist

Huntsville, AL · On-site

We are a rapidly growing technology solutions company providing innovative technology, engineering ... IT Certifications applicable to desktop and mobile computer support * Experience providing ...

Momentum

Junior IT Specialist

Huntsville, AL · On-site

We are a rapidly growing technology solutions company providing innovative technology, engineering ... IT Certifications applicable to desktop and mobile computer support * Experience providing ...

H2L Solutions Inc

Junior System Engineer

Huntsville, AL · On-site

... support changing mission requirements * Perform IT System Administration * Manage distributed ... Maintain computer system hardware including servers, desktops, laptops, routers, switches, and ...

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Junior Desktop Support Engineer information

See Alabama salary details

$30.4K

$65.1K

$99.3K

How much do junior desktop support engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for junior desktop support engineer in Alabama is $65,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $72,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Desktop Support Engineer, and why are they important?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.

What are some common challenges faced by Junior Desktop Support Engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a Junior Desktop Support Engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What are the most commonly searched types of Desktop Support Engineer jobs in Alabama? The most popular types of Desktop Support Engineer jobs in Alabama are:
What job categories do people searching Junior Desktop Support Engineer jobs in Alabama look for? The top searched job categories for Junior Desktop Support Engineer jobs in Alabama are:
What cities in Alabama are hiring for Junior Desktop Support Engineer jobs? Cities in Alabama with the most Junior Desktop Support Engineer job openings:
Junior Desktop Support Engineer jobs near you
Junior Desktop Support

Junior Desktop Support

TEEMA

Mobile, AL • On-site

$25 - $28/hr

Contractor

Posted 5 days ago

Job description

Job Summary

Junior Desktop Support

TEEMA

Contract

In-Office | mobile, AL, United States


The Opportunity

You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. TEEMA promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At TEEMA we breed winners.


Responsibilities

  • Provide first-level desktop and peripheral support to on-site users

  • Diagnose and troubleshoot hardware, software, and network issues

  • Adhere to security policies and protect data confidentiality

  • Document and update ticket statuses in the IT service system

  • Assist in configuration and deployment of workstations and peripherals

  • Participate in continuous learning to advance toward senior support roles

  • Provide on-site support within assigned territory and schedule

  • Escalate complex incidents to appropriate teams with clear context

  • Perform routine system checks and software updates as approved

  • Maintain accurate asset inventory and lifecycle records

  • Collaborate with team to meet performance targets and KPIs

  • Provide user training and onboarding support for basic IT processes


Experience/Qualifications

  • Basic desktop, peripheral, and OS troubleshooting across Windows and macOS.

  • On-site user support within assigned territory and schedule adherence.

  • Familiarity with IT security policies and data confidentiality practices.

  • Ticketing system usage and accurate status/documentation updates.

  • Asset management with lifecycle tracking of workstations and peripherals.

  • Willingness to learn, pursue growth, and progress toward senior support roles.

  • Basic network issue awareness and ability to escalate complex problems.

  • Hardware/software deployment and workstation configuration assistance.

  • Customer-focused communication; user training and onboarding support.

  • Strong collaboration within a performance-driven team and KPI alignment.


What's in it for you? (Salary, Commissions & Benefits)

  • On-site position based in Mobile, AL — collaborate in-person with the team at our local workplace

  • Competitive base salary as the core component of your compensation package

Teema logo

About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

Social media

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