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Junior Desktop Support Engineer Jobs (NOW HIRING)

Astir IT Solutions

Desktop Support Engineer

Irvine, CA · On-site

The Desktop Support Engineer will be responsible for providing hands-on IT support for end-user devices, workplace technology, and office infrastructure services at onsite locations in the USA. The ...

aptlogix LLC

Desktop Support Engineer

Manhattan, NY · On-site

Desktop Support Engineers Durations: 6 Months+ Location: New York City, NY Deskside Support - Key Responsibilities 1 Service Delivery & Field Service Operations Provide dedicated on-site desktop ...

Forhyre

Desktop Support Engineer - L1

Plano, TX · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer - L3

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

LCG, Inc.

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

Forhyre

Desktop Support Engineer - Dallas

Dallas, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

LCG, Inc.

Desktop Support Technician, Junior

Bethesda, MD

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Engineering, Business Administration, or Project Management). Required (Junior Role Alignment ...

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Junior Desktop Support Engineer information

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$33.5K

$71.8K

$109.5K

How much do junior desktop support engineer jobs pay per year?

As of Jul 22, 2026, the average yearly pay for junior desktop support engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What does a junior support engineer do?

A junior support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues. They often handle ticketing systems, perform routine maintenance, and escalate complex problems to senior staff, requiring knowledge of operating systems and support tools. This role typically involves working in an IT support or help desk environment and may require basic certifications like CompTIA A+.

What skills do you need for L1 desktop support engineer?

An L1 desktop support engineer needs strong troubleshooting skills, knowledge of operating systems like Windows and macOS, and familiarity with common hardware components. Good communication skills and basic understanding of networking, remote support tools, and ticketing systems are also essential for effective support roles.

What are some common challenges faced by Junior Desktop Support Engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a Junior Desktop Support Engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can reach up to $70,000 to $90,000 annually, especially for those with advanced certifications, extensive experience, or in senior roles. Salaries vary based on location, company size, and skill level, with specialized knowledge of operating systems and troubleshooting tools often commanding higher pay.

Is desktop support a good entry level job?

Desktop support is considered a good entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and often requires only basic certifications like CompTIA A+. It offers opportunities to develop customer service skills and gain experience with common tools and operating systems, making it a practical starting point for a career in IT.

What are the key skills and qualifications needed to thrive as a Junior Desktop Support Engineer, and why are they important?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.
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Junior Desktop Support Engineer jobs near you
Infographic showing various Junior Desktop Support Engineer job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 12% Part Time, 1% Temporary, and 15% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.
Desktop Support Engineer

Desktop Support Engineer

Freeman Health System

Inglewood, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full Time

About Us - Information Technology (IT)

  • Flexible scheduling.

  • On the job training.

  • Gain exposure to new and advanced technology in the healthcare setting.

What You'll Do

Reporting to the Manager of Endpoint Solutions and guided by Senior Technicians, the Desktop Support Engineer handles operational break/fix issues, upgrades, and maintains end-user devices during refresh intervals and new device projects. This role provides technical support, consultation, training, and helps develop enterprise technology standards, supporting end-user devices across all organization levels and IT teams. Knowledge of client/server operating systems, mobile device management systems, and desktop support software is required. The Desktop Support Engineer follows established procedures, workflows, and tools to provide support and customer service for systems aiding patient care and Freeman Health System operations, offering technical assistance both remotely and on-site. Additionally, the role involves leading team-level projects, training team members, and assisting in strategic planning for complex systems.

Requirements

  • Candidates must be physically located in Missouri, Kansas, Arkansas or Oklahoma to qualify.
  • Candidates must be able to attend new hire orientation in-person on the designated orientation date.

  • Associates Degree in Healthcare, Information Technology, Business, or related field (2 years of relevant experience may be considered in lieu of degree in addition to experience below).

  • 2 years of relevant work experience.

  • Comptia A+, or other preferred certifications listed within the first 120 days of hire (5 years of experience in similar role will be considered in lieu of A+).

  • Demonstrated success troubleshooting to isolate and diagnose problems in an enterprise environment for endpoints and mobile devices.

  • Demonstrated success translating business needs into operational requirements.


Preferred Requirements:

  • Net+, CCNA, Security+, Microsoft Endpoint System Administrator or other similar grade or higher certifications.

  • 3+ years of relevant experience in a Healthcare setting.

Freeman Perks and Programs

  • For eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
  • Health, vision, dental insurance
  • Retirement with employer match
  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation
  • Milestone payments with longevity of employment
  • Paid time off(PTO)
  • Extended Sick pay
  • Disability pay
  • Learning Center designated only for Freeman Family members
  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
Freeman Health System logo

About Freeman Health System

Sourced by ZipRecruiter

Freeman Health System, based in Joplin, Missouri, US, operates within the healthcare industry, providing comprehensive services to the community. The system, found on the official website freemanhealth.com, is committed to offering high-quality care, with services including medical and surgical services, rehabilitation, emergency medicine, and wellness programs. The organization's history dates back to 1925, beginning as a ten-bed hospital with five employees and has since grown into a well-established healthcare system with around 300 physicians and over 5,000 staff members. The system's mission is to improve the health of the communities by providing the highest quality healthcare in a compassionate and caring environment.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Joplin, MO, US

Year founded

1925

Social media

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