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Entry Level It Support Engineer Jobs in Indiana (NOW HIRING)

Kainos

Senior IT Support Engineer

Indianapolis, IN · On-site

As a Senior IT Support Engineer at Kainos, you will be responsible for providing high quality, customer focused IT services and being a sole contributor to a specialist area of support. You will be ...

IntelliPro Group Inc.

IT Engineer

Whitestown, IN · On-site

$25 - $30/hr

Job Title: IT Support Engineer (Warehouse) Position Type: Contract (12 months) Location: Indiana (Onsite - Warehouse) Salary Rate: $25-$30 per hour (USD) Job ID#:#168992 As an IT Support Engineer ...

IntelliPro

IT Engineer

Whitestown, IN · On-site

IntelliPro is a global leader in talent acquisition and HR solutions, and they are seeking an IT Support Engineer to support day-to-day IT operations within a warehouse environment. The role involves ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Bremen, IN · On-site

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...

herffjones

IT Support Specialist

Indianapolis, IN

It is an entry-level position ideal for someone building their career in IT support who is eager to learn, grows well in a team environment, and takes pride in delivering excellent customer service.

CFS

IT Support Specialist

Valparaiso, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

herffjones

IT Support Specialist

Indianapolis, IN

It is an entry-level position ideal for someone building their career in IT support who is eager to learn, grows well in a team environment, and takes pride in delivering excellent customer service.

Herff Jones

IT Support Specialist

Indianapolis, IN · On-site

It is an entry-level position ideal for someone building their career in IT support who is eager to learn, grows well in a team environment, and takes pride in delivering excellent customer service.

herffjones

IT Support Specialist

Indianapolis, IN · On-site

It is an entry-level position ideal for someone building their career in IT support who is eager to learn, grows well in a team environment, and takes pride in delivering excellent customer service.

herffjones

IT Support Specialist

Indianapolis, IN · On-site

It is an entry-level position ideal for someone building their career in IT support who is eager to learn, grows well in a team environment, and takes pride in delivering excellent customer service.

Nidec Corporation

IT Support Tech

Wayne, IN · On-site

$19 - $26.25/hr

... entry-level employees Knowledge & Experience • Requires basic job knowledge of systems and ... For more information regarding your (EEO) rights as an applicant, please visit the following ...

Miller Pipeline

IT Support Specialist

Clermont, IN · On-site

We are seeking an experienced IT Support Specialist to assist Miller Pipeline employees by responding to phone, email, or chat requests to resolve basic computer, mobile device, or access issues in a ...

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All JobsEntry Level It Support Engineer JobsEntry Level It Support Engineer Jobs in Indiana

Entry Level It Support Engineer information

See Indiana salary details

$15

$37

$64

How much do entry level it support engineer jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level it support engineer in Indiana is $37.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $44.38 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

Entry Level IT Support Engineer roles typically do not pay $2000 a day; such high daily rates are usually associated with highly specialized or senior IT positions, freelance consulting, or contract work in fields like cybersecurity, cloud architecture, or IT project management. These roles often require advanced certifications, extensive experience, and working on short-term or high-value projects.

What are Entry Level IT Support Engineers?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

Is AI replacing tech support?

Entry Level IT Support Engineers focus on troubleshooting and resolving technical issues, and while AI tools can automate routine tasks, they do not fully replace human support. AI can assist support staff by handling simple queries and providing diagnostic suggestions, but complex problems still require human judgment and expertise. Developing skills in AI and automation tools can enhance an IT support career.

What are some common challenges faced by entry level IT Support Engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

How to get into IT support with no experience?

Entry-level IT support engineers can start by gaining foundational knowledge through online courses, tutorials, or certifications like CompTIA A+. Building practical skills by setting up home labs, volunteering for tech support tasks, and learning common tools such as Windows, Linux, and ticketing systems can improve employability. Internships or entry-level positions often do not require prior experience and provide on-the-job training.

What jobs pay $10,000 a month without a degree?

Entry-level IT support engineers typically do not earn $10,000 a month without significant experience or specialized certifications. High-paying tech roles such as software developers, cloud engineers, or cybersecurity specialists often require advanced skills, certifications, or experience, but some freelance or consulting IT support roles with strong expertise and client base can reach that income level. Most jobs paying this amount without a degree involve technical skills, certifications, or entrepreneurial efforts rather than entry-level positions.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Engineer, and why are they important?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.
What are popular job titles related to Entry Level It Support Engineer jobs in Indiana? For Entry Level It Support Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Engineer jobs in Indiana look for? The top searched job categories for Entry Level It Support Engineer jobs in Indiana are:
Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in Indiana as of June 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $78,913 per year, or $37.9 per hour.

Senior IT Support Engineer

Kainos

Indianapolis, IN • On-site

Full-time

Posted 4 days ago

Job description

Join Kainos and Shape the Future
At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
Job Profile title: Senior IT Support Engineer
Main purpose of the role & responsibilities in the business:
As a Senior IT Support Engineer at Kainos, you will be responsible for providing high quality, customer focused IT services and being a sole contributor to a specialist area of support. You will be continually learning whilst working with talented colleagues who will help you learn, develop and grow. As a senior member of the team you will also interact with customers, share knowledge and mentor those around you.
The role-holder is required to be in the office 5 days a week Monday - Friday.
Your key responsibilities will include:
  • Owning first / second line IT customer support requests - you will be providing timely and accurate support to customers by responding to tickets which are logged via email, ticketing system or via customer phone calls, which will include but are not limited to the Apple and Microsoft Technology Stacks.
  • Owning a specialism - you will be a sole contributor in a specialist support area and will be tasked with an overall team responsibility. You will be expected to autonomously oversee and own this task.
  • Identifying improvements and savings - you will look for ways to contribute to improving the service. You will review the task and clearly identify/demonstrate either cost or time savings.
  • Managing customers and other stakeholders - in your area of speciality you will be expected to navigate and own meetings with senior staff or external customers outside the teams. This will include running retrospectives and providing detailed analysis of problems. You will be expected to present back to internal customers or external customers a root cause analysis of issues, without supervision.
  • Troubleshooting and presenting solutions - you will be expected to solve a range of technical issues, from basic to complex IT software/hardware issues and provide solutions where applicable. You will be expected to show clear step-by-step troubleshooting and problem solving of an issue. You will be expected to present proposals to senior team members on how best to resolve issues before escalating.
  • Undertaking a range of routine and IT systems administrative tasks - you will be supported by colleagues to execute these tasks while you develop your skills and actively participating in knowledge sharing.
  • Creating documentation - you will be documenting re-occurring issues and processed to build out the team's external and internal facing knowledge base.
  • Working as part of a team & putting people first - you'll work as part of a team to deliver high quality support to the business and you will be expected to assist in fostering an open and inclusive System culture in all you do. You will be required to mentor and guide trainee and associate level engineers, helping them with understand processes.
  • Developing others -You'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You'll also provide direction and leadership for your team as you solve challenging problems together. They are required to take on People management responsibilities and attend internal training to enable them to manage and interview.

Minimum (essential) requirements:
  • Experience of providing technical support and solving a range of issues from low to more complex technical problems
  • Knowledge of using and performing troubleshooting tasks on OSX or Microsoft Windows operating system.
  • Knowledge of using and performing troubleshooting tasks on IAAS/SAAS and PAAS cloud services.
  • Knowledge of IT systems administration tools and an understanding of best practices relating to their use.
  • Specialist knowledge in more than two areas of IT software/hardware areas.
  • Awareness of latest technology trends and the ability to actively keep up to date with technological developments.
  • We all work in teams here in Kainos - a proven ability of strong team skills, including providing direction to others, is crucial.
  • Ability to adapt and change to fluid processes.
  • We are passionate about developing people - a demonstrated ability in managing, coaching and developing junior members of your team and wider community.

Embracing our differences
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

Apply