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Entry Level It Support Engineer Jobs in Indiana (NOW HIRING)

IntelliPro Group Inc.

IT Engineer

Whitestown, IN · On-site

$25 - $30/hr

Job Title: IT Support Engineer (Warehouse) Position Type: Contract (12 months) Location: Indiana (Onsite - Warehouse) Salary Rate: $25-$30 per hour (USD) Job ID#:#168992 As an IT Support Engineer ...

IntelliPro Group Inc.

IT Engineer

Whitestown, IN · On-site

Job Title: IT Support Engineer (Warehouse) Position Type: Contract (12 months) Location: Indiana (Onsite - Warehouse) Salary Rate: $25-$30 per hour (USD) Job ID#:#168992 As an IT Support Engineer ...

IntelliPro

IT Engineer

Whitestown, IN · On-site

As an IT Support Engineer, you will support day-to-day IT operations within a warehouse environment, acting as the first point of contact for technical issues and ensuring smooth operations across ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

IT Support Technician (Level 1)Position Summary We are seeking an entry-level IT Support Technician to provide desktop and technical support for end users in both corporate and operational ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

IT Support Technician (Level 1)Position Summary We are seeking an entry-level IT Support Technician to provide desktop and technical support for end users in both corporate and operational ...

Brehob

Be Seen First

IT Support

Indianapolis, IN · On-site

$20.50 - $28.25/hr

1. Position Summary IT Support will assist with company functions and make sure all technology is ... troubleshooting and programming. · Set up new equipment for new employees including laptops ...

Revel Staffing

IT Support Supervisor

Fort Wayne, IN · Remote

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Carter Logistics LLC

IT Support Specialist

Anderson, IN · On-site

$21 - $24/hr

Director of Global IT Support Services POSITION SUMMARY The IT Support Specialist I is the first level of contact for providing technical assistance, maintaining computer equipment, support issues ...

TEKsystems

IT Support Technician

South Bend, IN

$20 - $22/hr

IT Support TechnicianOverview We are seeking an experienced IT Support Technician to provide centralized technical support for end users across a dynamic enterprise environment. This role serves as a ...

TEKsystems

IT Support Technician

South Bend, IN · On-site

$20 - $22/hr

IT Support TechnicianOverview We are seeking an experienced IT Support Technician to provide centralized technical support for end users across a dynamic enterprise environment. This role serves as a ...

Inari

IT Support Analyst

West Lafayette, IN · On-site

As an IT Support Analyst, you will play a key role in keeping our end user systems running smoothly across the company. You will take on a wide range of responsibilities, from troubleshooting ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

$18 - $24/hr

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems and software within the company. They will ensure that these services run smoothly by monitoring ...

GEO Academies

IT Support Specialist

Indianapolis, IN · Remote

$29 - $37/hr

Position Overview GEO Academies is seeking an IT Support Specialist to provide reliable technical assistance to employees and support the organization's day-to-day technology operations. This ...

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All JobsIt Support Engineer JobsEntry Level It Support Engineer JobsEntry Level It Support Engineer Jobs in Indiana

Entry Level It Support Engineer information

See Indiana salary details

$15

$37

$64

How much do entry level it support engineer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for entry level it support engineer in Indiana is $37.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $44.38 per hour, depending on experience, location, and employer.

What is an entry level IT support engineer?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What are the key skills and qualifications needed to thrive as an entry level IT support engineer?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT support engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are popular job titles related to Entry Level It Support Engineer jobs in Indiana?

For Entry Level It Support Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support Engineer jobs in Indiana look for?

The top searched job categories for Entry Level It Support Engineer jobs in Indiana are:

Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $78,913 per year, or $37.9 per hour.

IT Support Engineer

Indianapolis, IN • On-site

PROTRANS INTERNATIONAL LLC
Transportation and Warehousing • 501 - 1,000 employees
Learn more about PROTRANS INTERNATIONAL LLCexternal

Full-time

Re-posted 24 days ago

Job description

ProTrans International  ---- IT Operations, Support Engineer

Schedule:  To be eligible for this role, candidates  MUST BE ABLE TO WORK 100% on site - Monday - Friday 8-5pm with occasional overnight travel to ProTrans sites for special projects. 


Your role will be diverse in responsibilities including supporting a variety of services, managing projects and acting as an escalation point for end user support. Examples of services that the team supports include storage, backup, email, asset management and hardware imaging. While many of these services will be owned by another team, you will assist in maintaining them and serving as an admin and consulting with users on issues and workflows that relate to the services. Additional responsibilities include serving as a point of escalation for user support issues that may include service-related problems, complex technical issues and sensitive cases. While carrying out these responsibilities you will be expected to serve as a senior member of a Customer Focused team who solve problems and look for ways to improve operations.


KEY RESPONSIBILITIES

· Provide support for escalated tickets from growing multi-site user base and environments.

· Provide technical expertise and hands-on support to end users across the organization.

· Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of organization services.

· Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues.

· Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues.

· Research, procure, and vet new hardware and software solutions as directed by manager.

· Coordinate and oversee a wide range of IT projects. Work with key stakeholders to thoroughly outline tasks and deliver results.

· Maintain relationships with key internal stakeholders to understand and adapt to new solutions and impactful changes as well as assist in delivering continuous improvements.

· Preparing and imaging PCs for distribution.

· Maintain internal and user facing documentation for all managed services.


BASIC QUALIFICATIONS

· 2+ years of related industry experience in an enterprise environment supporting users and their hardware and software.
 · Willingness to travel on occasion to remote offices domestically and internationally.
 · Experience supporting Windows Desktops and Servers.
 · Experience with AD Systems Administration 

· Experience with managing or deploying enterprise services such as Active Directory, Office365, DHCP, DNS, File Services and client imaging.
 · Experience leading project work independently.
 · Willingness to travel on occasion to remote offices domestically and internationally.
 · Able to lift 50 lbs as well as standing and walking during 8 hour shifts.

· Must have or able to obtain a Passport for international travel.

· Other responsibilities as specified by manager.

· Candidate must be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams.
 · Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems.



PREFERRED QUALIFICATIONS

· Undergraduate degree in an IT discipline.
 · Microsoft Certification(s)
 · Experience with Powershell scripting.
 · Demonstrated knowledge of networking concepts.


 



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