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Entry Level It Support Engineer Jobs in Indiana (NOW HIRING)

TEKsystems

IT Support Specialist

Tell City, IN

$25 - $35/hr

IT Support Specialist Job Summary We are seeking an IT Support Specialist to join our Information Technology team. This role is responsible for providing technical assistance to employees while ...

TEKsystems

IT Support Specialist

Tell City, IN · On-site

$25 - $35/hr

IT Support Specialist Job Summary We are seeking an IT Support Specialist to join our Information Technology team. This role is responsible for providing technical assistance to employees while ...

ATTC Manufacturing

IT Support Specialist

Tell City, IN · On-site

$66K - $83K/yr

Job Summary ATTC is seeking an IT Support Specialist to join our Information Technology team. Reporting directly to the IT Manager, this position provides technical support to employees across the ...

ATTC Manufacturing

IT Support Specialist

Tell City, IN · On-site

$66K - $83K/yr

Job Summary ATTC is seeking an IT Support Specialist to join our Information Technology team. Reporting directly to the IT Manager, this position provides technical support to employees across the ...

Indianapolis Zoo

IT Technician

Indianapolis, IN · On-site

The Indianapolis Zoo is currently seeking an entry-level Information Technology Technician to join ... Key responsibilities include supporting technical setups for public presentations, diagnosing and ...

New

Indianapolis Zoo

IT Technician

Indianapolis, IN · On-site

The Indianapolis Zoo is currently seeking an entry-level Information Technology Technician to join ... Key responsibilities include supporting technical setups for public presentations, diagnosing and ...

New

eJAmerica

IT Support Technician

Whitestown, IN · On-site

$25 - $30/hr

Skills include Zebra printer support, windows support etc. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management ...

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All JobsEntry Level It Support Engineer JobsEntry Level It Support Engineer Jobs in Indiana

Entry Level It Support Engineer information

See Indiana salary details

$15

$37

$64

How much do entry level it support engineer jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level it support engineer in Indiana is $37.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $44.38 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

Entry Level IT Support Engineer roles typically do not pay $2000 a day; such high daily rates are usually associated with highly specialized or senior IT positions, freelance consulting, or contract work in fields like cybersecurity, cloud architecture, or IT project management. These roles often require advanced certifications, extensive experience, and working on short-term or high-value projects.

What are Entry Level IT Support Engineers?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

Is AI replacing tech support?

Entry Level IT Support Engineers focus on troubleshooting and resolving technical issues, and while AI tools can automate routine tasks, they do not fully replace human support. AI can assist support staff by handling simple queries and providing diagnostic suggestions, but complex problems still require human judgment and expertise. Developing skills in AI and automation tools can enhance an IT support career.

What are some common challenges faced by entry level IT Support Engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

How to get into IT support with no experience?

Entry-level IT support engineers can start by gaining foundational knowledge through online courses, tutorials, or certifications like CompTIA A+. Building practical skills by setting up home labs, volunteering for tech support tasks, and learning common tools such as Windows, Linux, and ticketing systems can improve employability. Internships or entry-level positions often do not require prior experience and provide on-the-job training.

What jobs pay $10,000 a month without a degree?

Entry-level IT support engineers typically do not earn $10,000 a month without significant experience or specialized certifications. High-paying tech roles such as software developers, cloud engineers, or cybersecurity specialists often require advanced skills, certifications, or experience, but some freelance or consulting IT support roles with strong expertise and client base can reach that income level. Most jobs paying this amount without a degree involve technical skills, certifications, or entrepreneurial efforts rather than entry-level positions.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Engineer, and why are they important?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.
What are popular job titles related to Entry Level It Support Engineer jobs in Indiana? For Entry Level It Support Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Engineer jobs in Indiana look for? The top searched job categories for Entry Level It Support Engineer jobs in Indiana are:
Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in Indiana as of June 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $78,913 per year, or $37.9 per hour.

IT Support Technician

Parrish Consulting Services, Inc

Princeton, IN

$20.25 - $27.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

IT Support Technician

Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple client environments, ensuring timely resolution of issues while meeting service level agreements (SLAs). This position requires strong troubleshooting skills, effective communication, and the ability to manage competing priorities in a fast-paced setting.

Responsibilities

  • Respond to and resolve support tickets via phone, email, and remote management tools in accordance with SLAs
  • Troubleshoot and remediate hardware, software, and network issues across diverse client environments
  • Deploy, configure, and maintain endpoints, printers, and related IT equipment
  • Perform user onboarding/offboarding, including account provisioning, device setup, and access management
  • Support and maintain network infrastructure remotely, including basic configuration changes and troubleshooting (VLANs, routing, switching)
  • Escalate complex issues appropriately while maintaining ownership and communication with the client
  • Document all work performed, resolutions, and processes within the ticketing system and knowledge base
  • Collaborate with team members to improve processes, automation, and service delivery

Requirements

  • Must have a degree in an Information Technology-related discipline at an accredited technical school or college or equivalent work experience.
  • Strong knowledge of Windows operating systems.
  • Proven experience working within a ticketing system and meeting SLA-driven performance metrics
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
  • Excellent troubleshooting and problem-solving skills
  • Strong communication skills with the ability to explain technical issues to non-technical users
  • Ability to prioritize and manage multiple tickets across different clients simultaneously

Preferred Experience

  • Experience with RMM and PSA tools
  • Familiarity with Microsoft 365 administration and cloud environments
  • Experience supporting firewalls, switches, and wireless infrastructure (Fortinet, Cisco, Netgear, etc.)
  • Basic scripting or automation experience (PowerShell is a plus)

What We’re Looking For

  • A self-motivated technician who thrives in a fast-paced, service-driven environment
  • Strong attention to detail and commitment to documentation and process consistency
  • Reliable, accountable, and capable of working independently
  • A team-oriented mindset with a focus on delivering excellent client service

What We Offer

  • Competitive compensation
  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off (vacation, PTO, and holidays)
  • A collaborative team environment with exposure to diverse technologies
  • Opportunities for advancement into specialized technical roles

Apply