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It Rmm Engineer Jobs in Indiana (NOW HIRING)

Systems Engineer

Indianapolis, IN ยท On-site

$82K - $92K/yr

Endeavor IT is a leading IT services consulting firm that specializes in the delivery of technology ... Experience with RMM/PSA tools (ConnectWise, Kaseya, N-able, or similar); strong client ...

Many prioritized margins while the people doing the work and the clients relying on it became an ... Experience with N-able RMM or similar remote monitoring and management tools a plus. * Knowledge of ...

Many prioritized margins while the people doing the work and the clients relying on it became an ... Experience with N-able RMM or similar remote monitoring and management tools a plus. * Knowledge of ...

It Rmm Engineer information

See Indiana salary details

$35.7K

$88.6K

$148.9K

How much do it rmm engineer jobs pay per year?

As of Jul 27, 2026, the average yearly pay for it rmm engineer in Indiana is $88,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT RMM Engineer, and why are they important?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

What is an IT RMM Engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

How does an IT RMM Engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

Systems Engineer

Endeavor IT

Indianapolis, IN โ€ข On-site

$82K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Company Information:
Endeavor IT is a leading IT services consulting firm that specializes in the delivery of technology throughout the United States. For over thirty years, our focus has been to provide industry-wide technology solutions to address client needs and help organizations understand how to utilize that technology to be successful. We partner with the top industries to bring clients the most competitive pricing and products available. Whether you are looking for network support, personal devices, mobility, security, backup, cloud or fundamental training, our IT professionals are ready to serve.
General Summary:
The Systems Engineer delivers project-based technical implementation and deployment services to clients within Endeavor IT's Professional Services practice. This role executes the technical work required to deliver new infrastructure, system, and cloud solutions in accordance with project scope and approach, and serves as a knowledge-sharing and escalation resource for associate engineers participating in project delivery. The ideal candidate combines strong technical expertise with a structured, customer-focused approach to project delivery in a fast-paced MSP environment.
Essential Job Functions:
  • Implement and configure Microsoft 365 and Azure environments (user administration, Exchange, Teams, SharePoint, security policies) within project scope.
  • Implement backup, disaster recovery, and cybersecurity solutions as part of project deployments.
  • Troubleshoot and resolve issues with Windows servers, Active Directory, Group Policy, and virtualization platforms (VMware, Nutanix, Hyper-V, Scale Computing, and others) during project execution.
  • Perform system upgrades and configuration changes as part of project deployments.
  • Collaborate with other engineers to provide mentorship, knowledge sharing, and escalation support during project execution.
  • Lead or participate in client onboarding, network and systems refreshes, migrations, deployments, replacements, and assessment projects.
  • Document technical configuration, deployment steps, and client environment details in the PSA for handoff to Service Delivery and ongoing operational support.
  • Track and record time accurately against project tickets in PSA to support project financial tracking and reporting.
  • Identify and escalate technical risks, issues, and blockers as they arise during project execution.
  • Provide on-site support when required and be available for scheduled project cutover windows, which may occur after hours.

Knowledge, Skills, and Abilities:
  • Strong problem-solving and troubleshooting abilities.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively in a team environment.
  • Customer service mindset with professional presentation.
  • Strong organizational and time management skills.
  • Ability to mentor junior engineers and contribute to knowledge sharing

Education and Experience:
  • Bachelor's degree in information technology, Computer Science, or related field; or equivalent professional experience.
  • 5-7 years of IT experience in an MSP or similar environment; experience with Windows Server, Active Directory, Group Policy, and DNS/DHCP required.
  • Hands-on experience with Microsoft 365, Azure, and networking fundamentals (firewalls, switches, VPNs, VLANs, routing).
  • Familiarity with backup solutions (Veeam, Datto, or similar) and security best practices (EDR, MFA, compliance frameworks).
  • Experience with RMM/PSA tools (ConnectWise, Kaseya, N-able, or similar); strong client communication and professional presentation skills required.

Benefits we offer!
  • 401k with 100% match up to 6% employee contribution
  • Medical
  • Dental
  • Vision
  • Employer Paid - Life Insurance - 3x your salary
  • Employer Paid - Long-term Disability
  • Employer Paid - Short-term Disability
  • Employer Paid - Access to financial planning services
  • EAP
  • Holidays
  • PTO

Compensation:
Salary: 82,000-92,000