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It Rmm Engineer Jobs (NOW HIRING)

Red Cup IT

Staff IT/MSP Engineer

Red Cup IT is seeking a Staff IT Engineer responsible for the technical health of the MSP's entire ... RMM, PSA, Backup portals, and Documentation platforms). • Evaluate emerging tech (like AI-driven ...

Red Cup IT

Senior MSP Engineer

$107K - $146K/yr

Red Cup IT is seeking a Senior MSP Engineer responsible for designing, implementing, and supporting ... RMM and PSA tools to monitor systems, remediate alerts, manage tickets, and document all work ...

Red Cup IT

MSP Senior Systems Engineer

$107K - $146K/yr

Job Summary : Red Cup IT is seeking an MSP Senior Systems Engineer responsible for designing ... RMM and other MSP toolsets, ensuring patching, backups, and security baselines are in place. • ...

TeamLogic IT

Level 3 MSP Senior IT Engineer

San Ramon, CA · On-site

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Opportunity At TeamLogic IT of San Ramon, we're not just looking for someone to fill a seat, w ... RMM platforms. What You Bring To be successful in this role, you'll ideally bring the following ...

Red Cup IT

Systems Engineer

Red Cup IT is seeking an MSP Systems Engineer responsible for maintaining, supporting, and ... VLANs, VPNs, routing, switches, and firewalls. • Familiarity with backup/DR tools and RMM/PSA ...

Red Cup IT

MSP Systems Engineer

Red Cup IT is looking for an MSP Systems Engineer who will be responsible for maintaining ... VLANs, VPNs, routing, switches, and firewalls. • Familiarity with backup/DR tools and RMM/PSA ...

Red Cup IT Inc

Systems Engineer

Los Angeles, CA · On-site +1

... improving client IT environments across on-premises and cloud infrastructure, ensuring high ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)

Red Cup IT, Inc.

Systems Engineer

Los Angeles, CA · On-site +1

... improving client IT environments across onpremises and cloud infrastructure, ensuring high ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)

Red Cup IT, Inc.

Senior MSP Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

Use RMM and PSA tools to monitor systems, remediate alerts, manage tickets, and document all work ... Mentor junior engineers and service desk staff, providing guidance on best practices and ...

Red Cup IT Inc

Senior MSP Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

Use RMM and PSA tools to monitor systems, remediate alerts, manage tickets, and document all work ... Mentor junior engineers and service desk staff, providing guidance on best practices and ...

Red Cup IT

Senior Staff Security Engineer

$117K - $160K/yr

Job Summary : Red Cup IT is seeking a Senior Staff Security Engineer who operates at the ... RMM tools, and ticketing systems for seamless auto-remediation. • Act as a high-level advisor for ...

Endeavor IT

Systems Engineer

Indianapolis, IN · On-site

$82K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Endeavor IT is a leading IT services consulting firm that specializes in the delivery of technology ... Experience with RMM/PSA tools (ConnectWise, Kaseya, N-able, or similar); strong client ...

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All JobsIt Rmm Engineer Jobs

It Rmm Engineer information

See salary details

$37.5K

$93.2K

$156.5K

How much do it rmm engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for it rmm engineer in the United States is $93,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $113,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an IT Rmm engineer?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

What is an IT Rmm engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

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It Rmm Engineer jobs near you
Infographic showing various It Rmm Engineer job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $93,161 per year, or $44.8 per hour.

Staff IT/MSP Engineer

Red Cup IT

Remote

Full-time

Re-posted 21 days ago

Job description

Job Summary:
Red Cup IT is seeking a Staff IT Engineer responsible for the technical health of the MSP's entire client base. The role involves designing standard blueprints for server deployments, managing core toolsets, and serving as a bridge between business goals and technical execution.
Responsibilities:
• Develop "Gold Standards" for client environments (e.g., standardizing Entra ID configurations or Intune policies across all tenants).
• Manage and optimize the MSP's core toolset (RMM, PSA, Backup portals, and Documentation platforms).
• Evaluate emerging tech (like AI-driven helpdesk automation) and decide if/how to integrate it into the service offering.
• Act as the final "buck stops here" point for the most catastrophic or persistent technical issues.
• Design complex migrations (Cloud-to-Cloud, M&A integrations) that Senior Engineers then execute.
• Lead investigations into systemic failures to ensure they never happen again across any client site.
• You are measured by how much better you make the *other* engineers. You conduct code/script reviews and technical workshops.
• Define how the team documents environments to ensure "Single Pane of Glass" visibility.
• Oversee the implementation of zero-trust frameworks and MFA across the entire MSP stack.
• Ensure client environments meet regulatory standards (HIPAA, CMMC, SOC2) through automated auditing.
Qualifications:
Required:
• 8–12+ years in IT, with at least 5 years specifically in an MSP environment.
• Expert-level knowledge of Microsoft 365 (Enterprise), Azure (Identity & Networking), and AWS.
• Proficiency in PowerShell, Python, or API integrations to 'automate the boring stuff.'
• Experience with EDR/XDR, SIEM, and Advanced Threat Protection.
• Ability to explain $100k architectural decisions to non-technical CEOs (The 'Business-to-Tech' translator).
• Microsoft: MS-102 (M365 Administrator Expert) or AZ-305 (Azure Solutions Architect).
• Security: CISSP, CISM, or advanced vendor certs (e.g., Palo Alto PCNSE).
• Frameworks: ITIL v4 or specialized MSP-centric management training.
Company:
Red Cup IT is an enterprise-grade Cybersecurity & IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions. Founded in 2009, the company is headquartered in Garden Grove, USA, with a team of 11-50 employees. The company is currently Early Stage.

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