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It Rmm Engineer Jobs in New York, NY (NOW HIRING)

HBK IT, LLC

System Engineer

Holmdel, NJ · On-site

$80 - $110/hr

Proficiency with PSA and RMM tools * Experience in switching, routing, and firewalls * Fortinet ... Conduct proactive client visits to reduce IT risks and incidents * Track all time and expenses ...

Magna5 MS LLC

Tier 2 Systems Engineer - NY

New York, NY · On-site

$70K - $90K/yr

Monitor client environments using RMM and monitoring tools; respond to alerts and remediate issues ... Opportunities At Magna5, we've put thought into what it takes to build a strong and competent team.

Magna5

Tier 2 Systems Engineer - NY

New York, NY · On-site +1

Monitor client environments using RMM and monitoring tools; respond to alerts and remediate issues ... Opportunities At Magna5, we've put thought into what it takes to build a strong and competent team.

Lyra Technology Group

MSP Project Engineer

New York, NY · On-site

$100K - $110K/yr

Our ideal Project Engineer has the following qualifications: * 3-5+ years IT MSP experience ... Proficiency with Microsoft 365, Azure, Windows Server, AD, and common MSP toolsets (RMM, PSA)

Lyra Technology Group

MSP Project Engineer

New York, NY · On-site

$100K - $110K/yr

Our ideal Project Engineer has the following qualifications: * 3-5+ years IT MSP experience ... Proficiency with Microsoft 365, Azure, Windows Server, AD, and common MSP toolsets (RMM, PSA)

Vertilocity

System Engineer

Holmdel, NJ · On-site

Experience with PSA and RMM tools. * Experience in Switching, Routing, and Firewalls. * Experience ... Utilize proactive reviews and visits to assigned clients to reduce risks and future IT-related ...

Vertilocity

System Engineer

Holmdel, NJ · On-site

$85 - $120/hr

Experience with PSA and RMM tools.Experience in Switching, Routing, and Firewalls.Experience with ... Utilize proactive reviews and visits to assigned clients to reduce risks and future IT-related ...

GEM Technologies

Senior Systems Engineer

New York, NY · On-site

$114K - $156K/yr

... it has never been more critical to partner with a professional service provider who can keep up ... RMM Experience Requirements Education and Experience : * A bachelor's degree in Computer Science ...

GEM Technologies

Senior Systems Engineer

New York, NY · On-site

$114K - $156K/yr

... it has never been more critical to partner with a professional service provider who can keep up ... RMM Experience Requirements Education and Experience : * A bachelor's degree in Computer Science ...

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All JobsIt Rmm Engineer JobsIt Rmm Engineer Jobs in New York, NY

It Rmm Engineer information

See New York, NY salary details

$40.6K

$100.8K

$169.3K

How much do it rmm engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for it rmm engineer in New York, NY is $100,783.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $122,200.00 per year, depending on experience, location, and employer.

What is an IT Rmm engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

What skills and qualifications are needed to thrive as an IT Rmm engineer?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What are popular job titles related to It Rmm Engineer jobs in New York, NY?

For It Rmm Engineer jobs in New York, NY, the most frequently searched job titles are:

What job categories do people searching It Rmm Engineer jobs in New York, NY look for?

The top searched job categories for It Rmm Engineer jobs in New York, NY are:

What cities near New York, NY are hiring for It Rmm Engineer jobs?

Cities near New York, NY with the most It Rmm Engineer job openings:

It Rmm Engineer jobs near you
Infographic showing various It Rmm Engineer job openings in New York, NY as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $100,783 per year, or $48.5 per hour.

System Engineer

HBK IT, LLC

Holmdel, NJ • On-site

$80 - $110/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Key responsibilities

  • Deliver hands-on support to assigned client accounts and manage escalated issues.

  • Configure firewalls, wireless solutions, switches, servers, and client desktops/PCs as needed.

  • Maintain client technical documentation, manage backup and disaster recovery systems, and conduct proactive client visits.

Job description

Vertilocity, an IT services firm located in Pittsburgh, North Carolina, Colorado, New Jersey, and Pennsylvania, seeks a dedicated System Engineer to join our dynamic team.

SUMMARY

A System Engineer leverages high-level critical thinking and advanced problem‑solving skills to support and configure client solutions. The role requires staying current with emerging technologies, providing on‑site client services, and maintaining detailed documentation. Strong interpersonal skills and the ability to adapt to new solutions are essential.

QUALIFICATIONS
  • Associate's degree or higher (or relevant military training)
  • 4‑6 years of Information Technology experience
  • Proficiency with PSA and RMM tools
  • Experience in switching, routing, and firewalls
  • Fortinet technologies (preferred); Cisco or SonicWALL experience is a plus
  • Certifications in switching, routing, or firewall technologies are a plus
  • Experience establishing static and software‑based VPNs
  • Microsoft Server networking and Azure Platform knowledge
  • Domain Services, Active Directory, DNS, and DHCP experience
  • Remote Desktop Services and Azure Virtual Desktop experience (plus)
  • MCSA or MSCE certifications (plus)
  • Knowledge of Azure Services integration (AD Sync, AD Premium, Office 365 Management)
  • Solid writing skills and ability to record time and effort accurately
  • Ability to travel to client sites (local travel preferred)
  • Team‑oriented, open, and honest communication skillset
RESPONSIBILITIES
  • Deliver top‑tier, hands‑on support to assigned client accounts
  • Implement deployments and ensure adherence to Vertilocity standards
  • Manage escalated issues with technicians and conduct post‑review on resolved incidents
  • Maintain client technical documentation and contact information
  • Configure firewalls, wireless solutions, switches, servers, and client desktops/PCs as needed
  • Manage backup and disaster recovery systems, ensuring proper backups and restore capabilities
  • Conduct proactive client visits to reduce IT risks and incidents
  • Track all time and expenses related to job responsibilities
  • Collaborate with the Network Administrator to prepare deliverables for Quarterly Business Reviews
  • Identify and communicate opportunities for improvement within assigned clients
  • Handle escalated tickets effectively
BENEFITS
  • Competitive compensation with business and referral bonuses
  • Anniversary bonus program
  • Open paid‑time‑off policy
  • 401(k) plan with company match and Safe Harbor contributions
  • Comprehensive medical, dental, and vision insurance
  • Company‑paid life insurance
  • Paid holidays (9 per year)
  • Annual performance reviews
  • Benefit access through HBK Benefits portal
EEO STATEMENT

Vertilocity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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