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It Rmm Engineer Jobs in Valley Stream, NY (NOW HIRING)

NinjaOne

Software Packaging Engineer

New York, NY · On-site +1

We are looking for a Software Packaging Engineer with deep IT and/or Managed Service Provider (MSP ... Experience with software packaging for RMM, SCCM, Intune, or similar endpoint management platforms.

Tabush Group

DesktopSupport Engineer

Manhattan, NY · On-site

We support clients nationwideto help themsimplify,secureand enhance their IT.Our core values ... Experience with PSA/RMM platforms (Autotask,DattoRMM,ITGlue,etc.) * Excellent English communication ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

We support clients nationwide to help them simplify, secure and enhance their IT. Our core values ... Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.) * Excellent English ...

Tabush Group

Desktop Support Engineer

Manhattan, NY · On-site

We support clients nationwide to help them simplify, secure and enhance their IT. Our core values ... Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.) * Excellent English ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$50K - $75K/yr

We support clients nationwide to help them simplify, secure and enhance their IT. Our core values ... Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.) * Excellent English ...

Provision People

Network Engineer

Manhattan, NY · On-site

Work with project managers to implement new IT initiatives. Required Qualifications: * 5+ years of ... Experience with Microsoft Azure, Office 365, Citrix, RMM platforms, and enterprise-class network ...

Magna5 MS LLC

Tier 2 Systems Engineer - NY

New York, NY

$70K - $90K/yr

Monitor client environments using RMM and monitoring tools; respond to alerts and remediate issues ... Opportunities At Magna5, we've put thought into what it takes to build a strong and competent team.

Magna5

Tier 2 Systems Engineer - NY

New York, NY · On-site +1

Monitor client environments using RMM and monitoring tools; respond to alerts and remediate issues ... Opportunities At Magna5, we've put thought into what it takes to build a strong and competent team.

Lyra Technology Group

MSP Project Engineer

New York, NY · On-site

$90K - $100K/yr

Altourage is a leading managed services provider specializing in IT and cybersecurity solutions ... Proficiency with Microsoft 365, Azure, Windows Server, AD, and common MSP toolsets (RMM, PSA)

Lyra Technology Group

MSP Project Engineer

New York, NY · On-site

$90K - $100K/yr

Altourage is a leading managed services provider specializing in IT and cybersecurity solutions ... Proficiency with Microsoft 365, Azure, Windows Server, AD, and common MSP toolsets (RMM, PSA)

GDI Infotech

Senior IT & Cybersecurity Engineer

Bronx, NY · Hybrid

$110.90K - $150.50K/yr

The ideal candidate has a strong IT foundation, deep hands-on cybersecurity experience , and the ... Experience using RMM, endpoint protection, and security monitoring tools. * Strong understanding of ...

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It Rmm Engineer information

See Valley Stream, NY salary details

$39.2K

$97.5K

$163.7K

How much do it rmm engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for it rmm engineer in Valley Stream, NY is $97,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $118,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT RMM Engineer, and why are they important?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

How does an IT RMM Engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is an IT RMM Engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What job categories do people searching It Rmm Engineer jobs in Valley Stream, NY look for? The top searched job categories for It Rmm Engineer jobs in Valley Stream, NY are:
What cities near Valley Stream, NY are hiring for It Rmm Engineer jobs? Cities near Valley Stream, NY with the most It Rmm Engineer job openings:
It Rmm Engineer jobs near you

Customer Success Engineer

AutoAdmins, LLC.

Manhattan, NY • Remote

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

AutoAdmins provides IT tool stack administration and automation solutions to MSP's and enterprise businesses around the world. Every day we build awesome things for our customers. If you're passionate about tech, enjoy solving problems, and are eager to learn we want to hear from you.

We're looking for a Customer Success Engineer who has some experience in customer support, account management, RMM's (preferably Kaseya VSA), automation, managed services, and tech. As an industry enthusiast you'll help MSP's and enterprises succeed by leveraging the latest tools, technology, and experience. You'll help deliver world-class service operations and consulting in a much needed and rapidly growing area of IT.

The position is 100% remote and full-time, but we will consider part-time as well. Responsibilities Conduct monthly client RMM and configuration audits Conduct ongoing technology and service delivery quality reviews Client relationship and account management Suggest ideas and solutions while liaising with clients, stakeholders, and industry leaders Be an escalation point and mentor to our RMM administrator and development teams Assist in delivering our best practice configuration and automation content Learn and have fun while doing the above Qualifications Relevant experience and exposure to common MSP tool stacks i.e. RMM's & PSA's Basic knowledge of IT, monitoring, and automation concepts Good understanding of support and industry best practices Creativity, a desire to learn, and pride in your work Good communication skills, both written and verbal Good communication skills, both written and verbal Bonus Qualifications Experience with Kaseya VSA A background in IT, (helpdesk, sysadmin, desktop tech, etc.) A background in a customer-facing role Familiarity with custom automation and development Experience with any scripting languages, (PowerShell or C# preferred) Any certifications within the MSP tool stack i.e.

RMM's or PSA's #J-18808-Ljbffr

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