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It Rmm Engineer information

See Atlanta, GA salary details

$35.7K

$88.6K

$148.9K

How much do it rmm engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for it rmm engineer in Atlanta, GA is $88,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT RMM Engineer, and why are they important?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

How does an IT RMM Engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is an IT RMM Engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What are popular job titles related to It Rmm Engineer jobs in Atlanta, GA? For It Rmm Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching It Rmm Engineer jobs in Atlanta, GA look for? The top searched job categories for It Rmm Engineer jobs in Atlanta, GA are:
It Rmm Engineer jobs near you
IT / MSP Engineer with Networking

IT / MSP Engineer with Networking

Nitor Solutions

Atlanta, GA • Remote

Full-time

Posted yesterday

Job description

Salary:

Company: Nitor Solutions Inc.

Location: Remote

Employment Type: Full-Time

Position Overview

Nitor Solutions is seeking a Level 2+ Network Engineer to support and maintain network infrastructure across multiple client environments. This role is responsible for designing, implementing, troubleshooting, and maintaining secure and reliable network solutions while serving as a Tier 2/3 escalation point for advanced networking issues.
The ideal candidate has strong experience with Meraki, SonicWall, and Ubiquiti environments, along with familiarity with traditional Cisco networking platforms. Experience working within a Managed Service Provider (MSP) environment and using ConnectWise Automate and ConnectWise PSA is highly desirable.

Key Responsibilities


  • Deploy, configure, and maintain client LAN, WAN, and wireless networks

  • Administer and troubleshoot firewalls, switches, routers, and wireless infrastructure

  • Configure and support site-to-site and client VPN connectivity

  • Troubleshoot Layer 13 network issues across multiple client environments

  • Implement network changes including upgrades, firmware updates, and device replacements

  • Serve as Tier 2/3 escalation for network incidents

  • Monitor network performance and resolve outages or degradation

  • Maintain network documentation, diagrams, and configuration standards

  • Assist with client onboarding, infrastructure projects, and network migrations

  • Collaborate with helpdesk and systems engineers to resolve complex issues

Required Qualifications


  • 37+ years of professional networking experience

  • Experience supporting networks in a multi-client or MSP environment

  • Hands-on experience with Cisco Meraki (MX, MS, MR platforms)

  • Hands-on experience with SonicWall firewalls

  • Hands-on experience with Ubiquiti networking and wireless

  • Strong understanding of TCP/IP networking

  • Strong understanding of VLANs and subnetting

  • Strong understanding of routing and switching

  • Experience with DHCP and DNS

  • Experience configuring VPN technologies

  • Experience using ticketing and RMM tools

Preferred Qualifications


  • Experience with traditional Cisco networking (Catalyst, ISR, ASA)

  • Experience with ConnectWise Automate

  • Experience with ConnectWise PSA / Manage

  • Experience deploying SD-WAN solutions

  • Familiarity with Azure networking

  • Experience with network monitoring tools (PRTG, SNMP monitoring, etc.)

  • Certifications such as CCNA, CCNP, CompTIA Network+, or vendor certifications (Meraki, SonicWall, Ubiquiti)

Soft Skills


  • Strong troubleshooting and analytical abilities

  • Excellent communication and documentation skills

  • Ability to manage multiple client environments simultaneously

  • Strong customer-service mindset

  • Ability to work independently and collaboratively within a technical team