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It Rmm Engineer Jobs in Atlanta, GA (NOW HIRING)

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It Rmm Engineer information

See Atlanta, GA salary details

$36.2K

$89.9K

$151K

How much do it rmm engineer jobs pay per year?

As of Jul 26, 2026, the average yearly pay for it rmm engineer in Atlanta, GA is $89,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $109,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT RMM Engineer, and why are they important?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

What is an IT RMM Engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

How does an IT RMM Engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What are popular job titles related to It Rmm Engineer jobs in Atlanta, GA? For It Rmm Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching It Rmm Engineer jobs in Atlanta, GA look for? The top searched job categories for It Rmm Engineer jobs in Atlanta, GA are:
It Rmm Engineer jobs near you
Endpoint & Network Administrator

Endpoint & Network Administrator

Tier4 Group

Atlanta, GA

Full-time

Posted 17 days ago

Job description

Endpoint & Network Administrator
Full Time
Onsite - Cobb Galleria AreaAbout the Role

We're seeking an Endpoint & Network Administrator to own and optimize our Microsoft-centric infrastructure, endpoint management, and core IT systems. This role will lead initiatives across Microsoft 365, Entra ID, Intune, automation, endpoint security, and network infrastructure while helping drive a secure, scalable, and efficient technology environment.

This is a hands-on engineering role for someone who enjoys solving complex technical challenges, automating processes, and continuously improving the employee technology experience.

What You'll Do
  • Manage and optimize Microsoft 365, Entra ID, Active Directory, Intune, and endpoint management platforms.
  • Design and maintain device deployment, configuration, compliance, and patch management processes.
  • Develop PowerShell automation to improve efficiency and reduce manual work.
  • Support and enhance network infrastructure, including LAN/WAN, VPN, DNS, DHCP, and wireless environments.
  • Lead troubleshooting and root cause analysis of complex infrastructure and systems issues.
  • Partner with IT leadership on security initiatives, governance, and technology roadmap planning.
  • Maintain technical documentation, standards, and best practices.
What We're Looking For
  • 4+ years of experience in Systems Administration, Network Infrastructure Administration, Tier 2-3 Support w/ Endpoint and Networking troubleshooting, or a similar role.
  • Strong experience with:
    • Microsoft 365
    • Entra ID / Active Directory
    • Microsoft Intune & Autopilot
    • PowerShell scripting and automation
    • Endpoint management and patching
    • Network fundamentals (DNS, DHCP, VPN, TCP/IP)
  • Experience supporting enterprise-level cloud and endpoint environments.
  • Strong troubleshooting, communication, and problem-solving skills.
  • Ability to work independently and manage multiple priorities.
Nice to Have
  • Microsoft certifications (AZ-104, Endpoint Administrator, Enterprise Administrator)
  • Meraki administration experience
  • Veeam or backup/disaster recovery experience
  • RMM/PSA platform experience
  • Security+ or other infrastructure/security certifications