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It Rmm Engineer Jobs (NOW HIRING)

Red Cup IT, Inc.

MSP Senior Systems Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

Monitor and maintain client environments using RMM and other MSP toolsets, ensuring patching ... Mentor junior engineers/technicians and contribute to improving internal processes, standards, and ...

Red Cup IT Inc

MSP Senior Systems Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

Monitor and maintain client environments using RMM and other MSP toolsets, ensuring patching ... Mentor junior engineers/technicians and contribute to improving internal processes, standards, and ...

Red Cup IT

MSP Service Desk & Support Specialist

... using RMM tools, perform patching, updates, and proactive maintenance. • Document all work ... engineers on escalations and follow through to resolution. • Educate end users on basic IT best ...

Red Cup IT

MSP Service Desk & Support

$20.50 - $27.75/hr

Red Cup IT is seeking an MSP Service Desk & Support professional to provide first- and second-level ... senior engineers or specialized teams when required • Document all troubleshooting steps ...

NinjaOne

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Software Packaging Engineer with deep IT and/or Managed Service Provider (MSP ... Experience with software packaging for RMM, SCCM, Intune, or similar endpoint management platforms.

NinjaOne

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Software Packaging Engineer with deep IT and/or Managed Service Provider (MSP ... Experience with software packaging for RMM, SCCM, Intune, or similar endpoint management platforms.

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Showing results 21-40

All JobsIt Rmm Engineer Jobs

It Rmm Engineer information

See salary details

$37.5K

$93.2K

$156.5K

How much do it rmm engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for it rmm engineer in the United States is $93,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $113,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an IT Rmm engineer?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

What is an IT Rmm engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

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It Rmm Engineer jobs near you
Infographic showing various It Rmm Engineer job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $93,161 per year, or $44.8 per hour.

Senior MSP Engineer (Remote)

Red Cup IT, Inc.

Los Angeles, CA • Remote

$107K - $146K/yr

Full-time

Re-posted 27 days ago

Job description

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting client IT infrastructure across onpremises and cloud environments within a managed services model. They act as a senior technical escalation point, lead complex projects and migrations, and help standardize and improve service delivery processes.

Key Responsibilities
  • Provide Tier 2/3 escalation support for servers, networks, cloud services, and lineofbusiness applications.
  • Design, implement, and support Windows Server, Active Directory, virtualization (VMware/HyperV), storage, and backup solutions.
  • Plan and execute migrations and deployments (e.g., Microsoft 365/Exchange Online, Azure/AWS workloads, server upgrades, network refreshes).
  • Configure and manage networking: firewalls, switches, VLANs, VPNs, WiFi, and routing for SMB/enterprise clients.
  • Administer cloud platforms such as Microsoft 365, Azure AD, Intune, and other SaaS services commonly used in MSP environments.
  • Use RMM and PSA tools to monitor systems, remediate alerts, manage tickets, and document all work accurately.
  • Perform security hardening and remediation: patching, configuration baselines, identity and access controls, backup/DR validation, and endpoint protection.
  • Lead or participate in client onboarding, technical assessments, and standardization initiatives.
  • Create and maintain technical documentation, runbooks, and diagrams for client environments.
  • Mentor junior engineers and service desk staff, providing guidance on best practices and troubleshooting approaches.
  • Participate in oncall rotations and provide afterhours support for critical incidents when required.
  • Collaborate with account management to provide technical input for roadmaps, proposals, and client strategy.
Required Qualifications
  • 5+ years of experience in an MSP or multiclient IT services environment in a systems/network engineering role.
  • Strong handson experience with Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, file/print services.
  • Proficiency with virtualization technologies (VMware and/or HyperV).
  • Solid networking knowledge: TCP/IP, VLANs, VPNs, firewalls, routing, switching, and WiFi.
  • Experience administering Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams) and Azure AD/Entra ID.
  • Familiarity with RMM and PSA platforms used in MSPs (e.g., ConnectWise, Autotask, Nable, Datto, etc.).
  • Strong troubleshooting skills across servers, networks, and endpoints in heterogeneous environments.
  • Excellent documentation, communication, and customerfacing skills.
  • Ability to prioritize and manage multiple tickets and projects in a fastpaced, SLAdriven environment.
Preferred Qualifications
  • Experience designing and executing cloud migrations (Microsoft 365, Azure, or AWS).
  • Experience with security tools and concepts (MFA, conditional access, email security, EDR, zerotrust principles).
  • Relevant certifications such as MCSA/MCSE, AZ104/305, CCNA/CCNP, VMware, or similar.
  • Prior experience in a senior, lead, or mentoring role within an MSP.
Core Competencies
  • Customercentric mindset and strong sense of ownership.
  • Analytical and systematic problem solving.
  • Clear written and verbal communication with nontechnical stakeholders.
  • Team collaboration and willingness to coach others.