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It Rmm Engineer Jobs (NOW HIRING)

Endeavor IT

Systems Engineer

Indianapolis, IN · On-site

$82K - $92K/yr

Endeavor IT is a leading IT services consulting firm that specializes in the delivery of technology ... Experience with RMM/PSA tools (ConnectWise, Kaseya, N-able, or similar); strong client ...

Red Cup IT, Inc.

MSP Senior Systems Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

Monitor and maintain client environments using RMM and other MSP toolsets, ensuring patching ... Mentor junior engineers/technicians and contribute to improving internal processes, standards, and ...

Red Cup IT Inc

MSP Senior Systems Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

Monitor and maintain client environments using RMM and other MSP toolsets, ensuring patching ... Mentor junior engineers/technicians and contribute to improving internal processes, standards, and ...

Red Cup IT

MSP Service Desk & Support Specialist

... using RMM tools, perform patching, updates, and proactive maintenance. • Document all work ... engineers on escalations and follow through to resolution. • Educate end users on basic IT best ...

HBK IT, LLC

System Engineer

Holmdel, NJ · On-site

$80 - $110/hr

Proficiency with PSA and RMM tools * Experience in switching, routing, and firewalls * Fortinet ... Conduct proactive client visits to reduce IT risks and incidents * Track all time and expenses ...

N-able

Sales Engineer

Morrisville, NC · On-site

But the real power behind it all? Our people. We're a global crew of N-ablites, who love solving ... We are seeking an experienced Senior Sales Engineer for our RMM/UEM group, with deep technical ...

Red Cup IT

MSP Service Desk & Support

$20.50 - $27.75/hr

Red Cup IT is seeking an MSP Service Desk & Support professional to provide first- and second-level ... senior engineers or specialized teams when required • Document all troubleshooting steps ...

Future Secure AI

IT Support Engineer

Austin, TX · Remote

... takes IT fully in-house. This is the most hands-on build-and-operate seat on the team: you're ... Own our remote monitoring and management (RMM) tool rollout and day-to-day operation, the decision ...

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It Rmm Engineer information

See salary details

$37.5K

$93.2K

$156.5K

How much do it rmm engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for it rmm engineer in the United States is $93,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $113,000.00 per year, depending on experience, location, and employer.

What is an IT Rmm engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

What skills and qualifications are needed to thrive as an IT Rmm engineer?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

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It Rmm Engineer jobs near you
Infographic showing various It Rmm Engineer job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $93,161 per year, or $44.8 per hour.

Systems Engineer

Endeavor IT

Indianapolis, IN • On-site

$82K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Key responsibilities

  • Implement and configure Microsoft 365 and Azure environments within project scope.

  • Troubleshoot and resolve issues with Windows servers, Active Directory, Group Policy, and virtualization platforms during project execution.

  • Lead or participate in client onboarding, network and systems refreshes, migrations, deployments, replacements, and assessment projects.

Job description

Company Information:
Endeavor IT is a leading IT services consulting firm that specializes in the delivery of technology throughout the United States. For over thirty years, our focus has been to provide industry-wide technology solutions to address client needs and help organizations understand how to utilize that technology to be successful. We partner with the top industries to bring clients the most competitive pricing and products available. Whether you are looking for network support, personal devices, mobility, security, backup, cloud or fundamental training, our IT professionals are ready to serve.
General Summary:
The Systems Engineer delivers project-based technical implementation and deployment services to clients within Endeavor IT's Professional Services practice. This role executes the technical work required to deliver new infrastructure, system, and cloud solutions in accordance with project scope and approach, and serves as a knowledge-sharing and escalation resource for associate engineers participating in project delivery. The ideal candidate combines strong technical expertise with a structured, customer-focused approach to project delivery in a fast-paced MSP environment.
Essential Job Functions:
  • Implement and configure Microsoft 365 and Azure environments (user administration, Exchange, Teams, SharePoint, security policies) within project scope.
  • Implement backup, disaster recovery, and cybersecurity solutions as part of project deployments.
  • Troubleshoot and resolve issues with Windows servers, Active Directory, Group Policy, and virtualization platforms (VMware, Nutanix, Hyper-V, Scale Computing, and others) during project execution.
  • Perform system upgrades and configuration changes as part of project deployments.
  • Collaborate with other engineers to provide mentorship, knowledge sharing, and escalation support during project execution.
  • Lead or participate in client onboarding, network and systems refreshes, migrations, deployments, replacements, and assessment projects.
  • Document technical configuration, deployment steps, and client environment details in the PSA for handoff to Service Delivery and ongoing operational support.
  • Track and record time accurately against project tickets in PSA to support project financial tracking and reporting.
  • Identify and escalate technical risks, issues, and blockers as they arise during project execution.
  • Provide on-site support when required and be available for scheduled project cutover windows, which may occur after hours.

Knowledge, Skills, and Abilities:
  • Strong problem-solving and troubleshooting abilities.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively in a team environment.
  • Customer service mindset with professional presentation.
  • Strong organizational and time management skills.
  • Ability to mentor junior engineers and contribute to knowledge sharing

Education and Experience:
  • Bachelor's degree in information technology, Computer Science, or related field; or equivalent professional experience.
  • 5-7 years of IT experience in an MSP or similar environment; experience with Windows Server, Active Directory, Group Policy, and DNS/DHCP required.
  • Hands-on experience with Microsoft 365, Azure, and networking fundamentals (firewalls, switches, VPNs, VLANs, routing).
  • Familiarity with backup solutions (Veeam, Datto, or similar) and security best practices (EDR, MFA, compliance frameworks).
  • Experience with RMM/PSA tools (ConnectWise, Kaseya, N-able, or similar); strong client communication and professional presentation skills required.

Benefits we offer!
  • 401k with 100% match up to 6% employee contribution
  • Medical
  • Dental
  • Vision
  • Employer Paid - Life Insurance - 3x your salary
  • Employer Paid - Long-term Disability
  • Employer Paid - Short-term Disability
  • Employer Paid - Access to financial planning services
  • EAP
  • Holidays
  • PTO

Compensation:
Salary: 82,000-92,000

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