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It Rmm Engineer Jobs in Virginia (NOW HIRING)

PMI Worldwide

IT Service Delivery Lead

Winchester, VA · On-site

Coordinate with operations, maintenance, and engineering staff to troubleshoot and resolve ... Utilize the Kaseya One platform - including VSA for RMM and IT Glue for documentation - as the ...

PMI Worldwide

IT Service Delivery Lead

Winchester, VA · On-site

Coordinate with operations, maintenance, and engineering staff to troubleshoot and resolve ... Utilize the Kaseya One platform -- including VSA for RMM and IT Glue for documentation -- as the ...

CyberSheath

Cloud Operations Engineer

Reston, VA

$11K/mo

... it in a way that delivers improved security. Successful candidates for CyberSheath are self ... RMM, etc. * Track all activities, detailed case notes, and time entries within the Service Desk ...

Solvere One

Help Desk Technician - Tier 3

Dulles, VA · On-site

$20.25 - $27.25/hr

Mentor Tier 1 and Tier 2 engineers Technical Requirements * 5+ years in IT, with 3+ years in an MSP ... Familiarity with RMM and PSA tools (ConnectWise preferred) Preferred Qualifications

CyberSheath

Cloud Operations Engineer

Reston, VA · On-site

... it in a way that delivers improved security. Successful candidates for CyberSheath are self ... RMM, etc. * Track all activities, detailed case notes, and time entries within the Service Desk ...

WingSwept

Systems Analyst

Chantilly, VA · On-site

If that's you, please review the details below and apply today if it seems like a good fit ... Expertise with MS Windows Server, MS Exchange, ConnectWise, or Datto RMM * Expertise with all ...

CyberSheath

Helpdesk Technician I

Reston, VA · Remote

$20.75 - $28/hr

... and integrate it in a way that delivers improved security.   Successful candidates for ... Prior experience using Remote Monitoring and Management (RMM) tools (i.e. - Automate, Labtech ...

CyberSheath

Helpdesk Technician II

Reston, VA · Remote

$83/hr

... it in a way that delivers improved security. Successful candidates for CyberSheath are self ... Prior experience using Remote Monitoring and Management (RMM) tools (i.e. - Automate, Labtech ...

All JobsIt Rmm Engineer JobsIt Rmm Engineer Jobs in Virginia

It Rmm Engineer information

See Virginia salary details

$37.2K

$92.4K

$155.2K

How much do it rmm engineer jobs pay per year?

As of Jun 14, 2026, the average yearly pay for it rmm engineer in Virginia is $92,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,900.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT RMM Engineer, and why are they important?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

What is an IT RMM Engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

How does an IT RMM Engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What are popular job titles related to It Rmm Engineer jobs in Virginia? For It Rmm Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching It Rmm Engineer jobs in Virginia look for? The top searched job categories for It Rmm Engineer jobs in Virginia are:
What cities in Virginia are hiring for It Rmm Engineer jobs? Cities in Virginia with the most It Rmm Engineer job openings:
It Rmm Engineer jobs near you
Senior Systems Engineer- MSP

Senior Systems Engineer- MSP

NWG Solutions

Charlottesville, VA • On-site

$103K - $141K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Salary:

We are seeking a highly skilledSenior Systems Engineerto join our growing team. In this role, you will serve as a technical leader responsible for designing, implementing, and supporting complex IT environments for a diverse client base. You will handle advanced escalations, mentor junior engineers, drive standardization, and contribute to continuous service improvement across our organization.

Key Responsibilities

  • Advanced Technical Support & Escalations
  • Serve as Tier 3 escalation for complex incidents across servers, networks, cloud platforms, and security systems.
  • Troubleshoot and resolve high-impact issues across multi-site or multi-tenant environments.
  • Project Delivery & Architecture
  • Lead or participate in client projects including infrastructure upgrades, cloud migrations, security enhancements, and new technology rollouts.
  • Design scalable, secure, and standardized solutions aligned with MSP best practices.
  • Client Engagement & Consultation
  • Act as a trusted technical advisor during QBRs, strategy sessions, and project scoping.
  • Translate business requirements into technical solutions that meet client goals.
  • Infrastructure Management
  • Oversee implementation and maintenance of servers, virtualization platforms, storage systems, networking gear, and cloud services.
  • Manage backup/DR systems, patching processes, and security tools to ensure compliance and uptime.
  • Process Improvement & Documentation
  • Create and maintain detailed documentation, SOPs, and configuration standards.
  • Recommend and implement improvements to monitoring, automation, and service efficiency.
  • Mentorship & Leadership
  • Provide guidance, training, and knowledge transfer to junior and mid-level engineers.
  • Assist with technical interviews and onboarding of new team members.

Required Qualifications

  • 5+ years of experience in an MSP or multi-client IT service environment.
  • Expert-level knowledge in several of the following:
  • Windows Server, Active Directory, Group Policy
  • Azure / Microsoft 365 administration
  • Hyper-V
  • Networking (firewalls, routing, switching, VPNs)
  • Backup and disaster recovery technologies
  • Security tools (EDR, MFA, identity management, email filtering)
  • Strong troubleshooting and root-cause analysis skills.
  • Experience leading IT projects from planning to delivery.
  • Excellent communication and customer service skills.

Preferred Qualifications

  • Relevant certifications
  • Scripting or automation experience (PowerShell preferred).
  • Experience with RMM/PSA tools

What We Offer

  • Competitive salary and performance bonuses
  • Professional development and certification reimbursement
  • Flexible work arrangements
  • Opportunities to work with cutting-edge cloud and security technologies
  • A collaborative, supportive engineering culture

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance


Work Location: In person