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It Rmm Engineer Jobs in Miami, FL (NOW HIRING)

Rose Paving

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

... T leadership and IT staff (including a Security Analyst, Sr. Network Engineer, Systems ... RMM tools • Support user access, permission management, and issue resolution in Dynamics 365 ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician ... As a Support Technician, you will report to the IT Support Escalation Engineer and work as part of ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician ... As a Support Technician, you will report to the IT Support Escalation Engineer and work as part of ...

Morgan Stanley

Lead Mainframe Storage Engineer

Miami, FL · On-site

$110K - $165K/yr

Proficiency with system utilities (ICKDSF, IDCAMS, IEBCOPY), and tape management systems (TLMS, RMM ... We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting ...

New

RYC Business IT

In-House L2 Technician

Miami, FL · On-site

... Engineer, or similar. * Experience with RMM platforms such as NinjaRMM, Datto RMM, or ConnectWise ... Experience with IT documentation tools such as IT Glue, Hudu, or similar. * Background in an MSP ...

RYC Business IT

In-House L2 Technician

Miami, FL · On-site

... Engineer, or similar. * Experience with RMM platforms such as NinjaRMM, Datto RMM, or ConnectWise ... Experience with IT documentation tools such as IT Glue, Hudu, or similar. * Background in an MSP ...

All JobsIt Rmm Engineer JobsIt Rmm Engineer Jobs in Miami, FL

It Rmm Engineer information

See Miami, FL salary details

$35.9K

$89.1K

$149.7K

How much do it rmm engineer jobs pay per year?

As of Aug 31, 2026, the average yearly pay for it rmm engineer in Miami, FL is $89,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $108,100.00 per year, depending on experience, location, and employer.

What is an IT Rmm engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

What skills and qualifications are needed to thrive as an IT Rmm engineer?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What are popular job titles related to It Rmm Engineer jobs in Miami, FL?

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What cities near Miami, FL are hiring for It Rmm Engineer jobs?

Cities near Miami, FL with the most It Rmm Engineer job openings:

It Rmm Engineer jobs near you

IT Support Specialist

Sunrise, FL • On-site

Rose Paving
Construction • 501 - 1,000 employees
Learn more about Rose Pavingexternal

$60K - $65K/yr

Other

Posted 19 days ago

Job description

As the primary onsite IT support resource, you'll work closely with remote IT leadership and IT staff (including a Security Analyst, Sr. Network Engineer, Systems Administrators, and Dynamics 365 CRM Engineer) to ensure smooth day-to-day operations. You'll also play a key role in supporting our Microsoft Dynamics 365 Sales CRM platform, which powers a large portion of our business operations.
Key Responsibilities
• Serve as the first point of contact for technical support requests via SolarWinds Service Desk
• Provide support for Windows 10/11 workstations, Microsoft Surface laptops, HP printers, Microsoft Teams VoIP phones, and business software
• Troubleshoot and escalate hardware, software, and network issues as needed using GoTo Resolve RMM tools
• Support user access, permission management, and issue resolution in Dynamics 365 Sales CRM, including modules like: - Experlogix CPQ - Accounts, Leads, Opportunities, Jobs, and Scheduling
• Setup and configure new employee hardware and software
• Maintain asset inventory and participate in lifecycle management of devices and accessories
• Collaborate with remote IT staff to implement solutions and enforce IT standards
• Assist with basic onboarding/offboarding tasks including provisioning and deprovisioning accounts
Required Qualifications
• 2+ years of experience in an IT Helpdesk or Support role
• Excellent customer service skills with a 150% user-first mindset
• Strong troubleshooting skills for Windows 10/11, Microsoft Office 365, Teams, printers, and basic networking
• Familiarity with RMM tools (GoTo Resolve preferred) and ticketing systems (SolarWinds or similar)
• Willingness to learn and support Microsoft Dynamics 365 Sales CRM
• Self-starter with the maturity to work independently while collaborating remotely
• Strong documentation and communication skills
Preferred Qualifications
• CompTIA A+ certification or other relevant IT support certifications
• Experience supporting Microsoft Dynamics 365, especially Sales or CPQ modules
• Basic understanding of IT asset management and imaging/deployment tools
• Experience working in a distributed, multi-site organization

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