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It Rmm Engineer Jobs in New York (NOW HIRING)

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$70K - $90K/yr

We support clients nationwide to help them simplify, secure and enhance their IT. Our core values ... Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.) * Excellent English ...

NinjaOne

Software Packaging Engineer

New York, NY · On-site +1

We are looking for a Software Packaging Engineer with deep IT and/or Managed Service Provider (MSP ... Experience with software packaging for RMM, SCCM, Intune, or similar endpoint management platforms.

Tabush Group

DesktopSupport Engineer

Manhattan, NY · On-site

We support clients nationwideto help themsimplify,secureand enhance their IT.Our core values ... Experience with PSA/RMM platforms (Autotask,DattoRMM,ITGlue,etc.) * Excellent English communication ...

Magna5 MS LLC

Tier 2 Systems Engineer - NY

New York, NY · On-site

$70K - $90K/yr

Monitor client environments using RMM and monitoring tools; respond to alerts and remediate issues ... Opportunities At Magna5, we've put thought into what it takes to build a strong and competent team.

Lyra Technology Group

IT Project Engineer

New York, NY

$90K - $100K/yr

Altourage is a leading managed services provider specializing in IT and cybersecurity solutions ... Proficiency with Microsoft 365, Azure, Windows Server, AD, and common MSP toolsets (RMM, PSA)

Vertilocity

System Engineer

Holmdel, NJ · On-site

... and future IT-related incidents. • Track all time and expenses associated with job ... with PSA and RMM tools. • Experience in Switching, Routing, and Firewalls. • Must have ...

Lyra Technology Group

IT Project Engineer

New York, NY · On-site

$90K - $100K/yr

Altourage is a leading managed services provider specializing in IT and cybersecurity solutions ... Proficiency with Microsoft 365, Azure, Windows Server, AD, and common MSP toolsets (RMM, PSA)

GEM Technologies

Senior Systems Engineer

New York, NY · On-site

$114K - $156K/yr

... it has never been more critical to partner with a professional service provider who can keep up ... RMM Experience Requirements Education and Experience : * A bachelor's degree in Computer Science ...

GEM Technologies

Senior Systems Engineer

New York, NY · Hybrid

$114K - $156K/yr

... it has never been more critical to partner with a professional service provider who can keep up ... RMM Experience Requirements Education and Experience : * A bachelor's degree in Computer Science ...

GEM Technologies

Senior Systems Engineer

New York, NY · On-site

$114K - $156K/yr

... it has never been more critical to partner with a professional service provider who can keep up ... RMM Experience Requirements Education and Experience : * A bachelor's degree in Computer Science ...

ITech Recruiting

Developer/Analyst

New York, NY

Developer/Analyst (SR) Corporate Title: AVP/VP Department Description: Department Management ... IT departments, in particular Derivatives IT, Product Control and RMM to ensure that the work falls ...

NEWMARK

IT Operations Engineer I

New York, NY

... Access, RMM tools). * Strong understanding of modern networking (SD-WAN, Wi-Fi 6/7), unified ... Adaptability and eagerness to learn emerging technologies in a fast-changing IT landscape.

NEWMARK

IT Operations Engineer I

New York, NY · On-site

... Access, RMM tools). * Strong understanding of modern networking (SD-WAN, Wi-Fi 6/7), unified ... Adaptability and eagerness to learn emerging technologies in a fast-changing IT landscape.

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All JobsIt Rmm Engineer JobsIt Rmm Engineer Jobs in New York

It Rmm Engineer information

See New York salary details

$41K

$101.9K

$171.2K

How much do it rmm engineer jobs pay per year?

As of Jul 18, 2026, the average yearly pay for it rmm engineer in New York is $101,922.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $123,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT RMM Engineer, and why are they important?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

What is an IT RMM Engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

How does an IT RMM Engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What are popular job titles related to It Rmm Engineer jobs in New York? For It Rmm Engineer jobs in New York, the most frequently searched job titles are:
What job categories do people searching It Rmm Engineer jobs in New York look for? The top searched job categories for It Rmm Engineer jobs in New York are:
What cities in New York are hiring for It Rmm Engineer jobs? Cities in New York with the most It Rmm Engineer job openings:
It Rmm Engineer jobs near you

Desktop Support Engineer

Tabush

Manhattan, NY • On-site

$70K - $90K/yr

Full-time

Posted 19 days ago

Job description

Job Title: Desktop Support Engineer
Watch a quick 60-second video about this role: https://somup.com/cO1UovVnlG6
About Us
We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support clients nationwide to help them simplify, secure and enhance their IT. Our core values are care, innovation, integrity and teamwork. We live by these values every day in how we support our clients and each other.
About the Role
We're seeking an experienced Desktop Support Engineer with a strong MSP background supporting desktops, end users, and business applications. You'll work on complex workstation issues, handle VIP-level support, and help standardize and secure client environments.
Key Responsibilities
  • Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business apps)
  • Troubleshoot and resolve advanced workstation, networking, and peripheral problems
  • Manage Microsoft 365 and Azure AD environments, including security, access, and policies
  • Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance
  • Support collaboration platforms (Teams, Outlook, SharePoint, OneDrive)
  • Provide white-glove support for VIP users and executives
  • Contribute to documentation, process improvements, and team knowledge sharing

Required Experience & Skills
  • 4+ years in an MSP or IT environment
  • Advanced expertise with Windows 10/11, Microsoft 365, and Azure AD
  • Strong troubleshooting across desktops, applications, networks, and security tools
  • Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.)
  • Excellent English communication skills - written and spoken

We strongly encourage applicants to include a short introduction video, as it significantly strengthens your application.

Apply