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Entry Level It Support Jobs in Indiana (NOW HIRING)

Ivy Tech

IT Support

Indianapolis, IN · On-site

$18 - $20/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

Ivy Tech

IT Support

Indianapolis, IN

$20/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

Ivy Tech

PT IT Support

Bloomington, IN · On-site

$15/hr

Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support ...

CFS

IT Support Specialist

Bremen, IN · On-site

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...

CFS

IT Support Specialist

Valparaiso, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Valparaiso, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Bremen, IN · On-site

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

University of Notre Dame

IT Support Technician

Notre Dame, IN · On-site

$21 - $29/hr

The University of Notre Dame is seeking an IT Support Technician to join the Client Experience team within the Office of Information Technology (OIT). Technology serves as a vital bridge across our ...

University of Notre Dame

IT Support Technician

Notre Dame, IN · On-site

$21 - $29/hr

The University of Notre Dame is seeking an IT Support Technician to join the Client Experience team within the Office of Information Technology (OIT). Technology serves as a vital bridge across our ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems and software within the company. They will ensure that these services run smoothly by monitoring ...

TEKsystems

IT Support Specialist

Tell City, IN

$66K - $83K/yr

IT Support SpecialistOverview We are seeking an IT Support Specialist to join a growing Information Technology team. This position provides technical support to employees across the organization ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems and software within the company. They will ensure that these services run smoothly by monitoring ...

Lozier Corporation

IT Support Specialist

Middlebury, IN · On-site

The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1 or 1.5 computer system problem resolution and basic system installations. This role will ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Indiana

Entry Level It Support information

See Indiana salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level it support in Indiana is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Indiana? The most popular types of It Support jobs in Indiana are:
What are popular job titles related to Entry Level It Support jobs in Indiana? For Entry Level It Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Indiana look for? The top searched job categories for Entry Level It Support jobs in Indiana are:
What cities in Indiana are hiring for Entry Level It Support jobs? Cities in Indiana with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Indiana as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,798 per year, or $17.7 per hour.

IT Support

Ivy Tech

Indianapolis, IN • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

GENERAL PURPOSE AND SCOPE OF THE POSITION:
Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the IT Support Team including but not limited to; support of general hardware and software, printers, projectors, document cameras, scanners, and related IT equipment; Assists staff, faculty, and students with the operation of classroom IT and instructional equipment. Position may also perform limited network and server related support for requests or projects as needed in cooperation with the IT System Administrator and/or IT Network Administrator. Conducts all activities with an appreciation and respect for diversity of people, styles, and views.
MAJOR RESPONSIBILITIES:
  • Provide technical and user support and guidance in a positive and cooperative manner, exhibiting friendly, professional appearance and demeanor at all times.
  • Process IT Helpdesk cases/incidents to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within cases/incidents is complete and respectful; Responsible for actively reaching out to supervisor for questions or case escalation.
  • Process IT Helpdesk cases/incidents to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network, wireless, VoIP.
  • Utilize additional forms of communication, such as phone or face to face, as needed when processing IT Helpdesk cases/incidents in order to maintain excellent customer service.
  • Under the direction of the IT Director, develop troubleshooting guides and guidelines for resolving problems that will benefit others.
  • Provide assistance to the IT System Administrator or IT Network Administrator as assigned by the IT Director.
  • Participate in additional IT Support related projects as assigned by the IT Director.
  • Follow regular equipment cleaning and maintenance schedules, follow preventative measures as instructed to reduce downtime.
  • Provide input to IT Director on ways to improve operational efficiency, personal technical skills, and customer service skills of department.
  • Participate in one or more statewide teams as needed.
  • Share responsibility of physical and data security for lab equipment and software. Help identify network security vulnerabilities.
  • Assist in moving equipment as assigned.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.
SUPERVISION RECEIVED: IT Director
SUPERVISION GIVEN: None
SALARY RANGE: $18-$20 per hour
EDUCATION: High School diploma required. Associate Degree in IT related field preferred. May substitute additional equivalent experience and relevant certifications for the degree.
EXPERIENCE AND SKILLS:
Required
  • Must possess good customer service and organizational skills
  • Must possess good written and oral communication skills and be able to provide service over the phone, through email or in person
  • Must be proficient with current hardware and software technology
  • Must be able to maintain professional relationships with peers and superiors
  • Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the purpose of support
  • Must be dependable
  • Ability to stay calm in stressful situations
  • Ability to handle multiple competing priorities
  • Ability to create and maintain documentation
  • Must show initiative in all activities
  • Must be willing to seek and undertake additional training and/or earn industry standard certifications as needed
  • Must be physically capable of climbing ladders and lifting up to 30 pounds repeatedly
  • Must be willing to work nights and weekends as needed
  • Must be willing to travel as necessary

Desired
  • Experience in a higher education environment is desirable

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
  • Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
  • Dental plan with no-cost preventive services and coverage for orthodontia
  • Vision plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
  • Wellness program with opportunities to earn $250 in Wellness Rewards
  • Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security
  • 10% employer retirement contribution, fully vested after two years
  • Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
  • Short-term and long-term disability benefits

Educational Benefits
  • Fee remission for employees, spouses, and dependent children
  • Tuition assistance for undergraduate, graduate, and doctoral programs
  • Paid professional development opportunities

Work-Life Balance
  • Generous paid time off, including vacation, sick leave, holidays, and winter recess
  • Flexible work arrangements where available
  • Paid childbirth recovery leave (8 weeks)
  • Paid parental leave (4 weeks)

Additional Perks
  • Eligibility for Public Service Loan Forgiveness
  • Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future-because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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