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It Support Manager Jobs in Indiana (NOW HIRING)

Ivy Tech

PT IT Support

Bloomington, IN · On-site

$15/hr

Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support ...

New

Ivy Tech

PT IT Support

Bloomington, IN · On-site

$15/hr

Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support ...

New

CFS

IT Support Specialist

Valparaiso, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Bremen, IN · On-site

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...

CFS

IT Support Specialist

Bremen, IN

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Valparaiso, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

University of Notre Dame

IT Support Technician

Notre Dame, IN · On-site

$21 - $29/hr

The University of Notre Dame is seeking an IT Support Technician to join the Client Experience team ... You will also support essential operations such as computer imaging, inventory management, and ...

New

TriOptus LLC

IT Support (GxP) |

Warsaw, IN · On-site

$20.75 - $28.50/hr

Minimum 5 years of experience in handling Site IT support incident management * Should be conversant with ITIL process ServiceAsset management * Must be knowledgeable in network infrastructure

TEKsystems

IT Support Specialist

Tell City, IN

$25 - $35/hr

IT Support SpecialistOverview TEKsystems is seeking an IT Support Specialist to join a growing ... Ability to manage multiple priorities in a fast-paced environment * High attention to detail and ...

University of Notre Dame

IT Support Technician

Notre Dame, IN · On-site

$21 - $29/hr

The University of Notre Dame is seeking an IT Support Technician to join the Client Experience team ... You will also support essential operations such as computer imaging, inventory management, and ...

New

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Indiana

It Support Manager information

See Indiana salary details

$34.3K

$82K

$125.1K

How much do it support manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for it support manager in Indiana is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $94,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Indiana? The most popular types of It Support jobs in Indiana are:
What cities in Indiana are hiring for It Support Manager jobs? Cities in Indiana with the most It Support Manager job openings:
It Support Manager jobs near you

PT IT Support

Ivy Tech

Bloomington, IN • On-site

$15/hr

Part-time

Medical, Retirement

Posted 5 days ago

New

Job description

Ivy Tech Community College - Bloomington is looking for an individual to join their team as part time IT support. This position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the IT Support Team including but not limited to; support of general hardware and software, printers, projectors, document cameras, scanners, and related IT equipment; Assists staff, faculty, and students with the operation of classroom IT and instructional equipment. Conducts all activities with an appreciation and respect for diversity of people, styles, and views.
Rolling interviews will occur until position is filled.
*Hourly Rate - $15.00
*Position is located in Bloomington, IN and does not offer remote options.

MAJOR RESPONSIBILITIES:

Provide technical and user support and guidance in a positive and cooperative manner, exhibiting friendly, professional appearance and demeanor at all times.

Process IT Helpdesk tickets to ensure that they are resolved in a timely manner and within the Service Level Agreement (SLA) and that the communication documented within tickets is complete and respectful; Responsible for actively reaching out to supervisor for questions or case escalation.

Process IT Helpdesk tickets to provide end-user support covering but not limited to issues covering desktop and laptop devices, printers, document cameras, scanners, projectors, network, wireless, VoIP.

Utilize additional forms of communication such as phone or face to face as needed when processing IT Helpdesk tickets in order to maintain excellent customer service.

Follow regular equipment cleaning and maintenance schedules, follow preventative measures as instructed to reduce downtime.

Assist in moving equipment as assigned.

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned.

EDUCATION: High School diploma required. Associate Degree preferred. May substitute equivalent experience and or certifications for the degree.

REQUIRED EXPERIENCE AND SKILLS:

Must possess good customer service and organizational skills.

Must possess good written and oral communication skills and be able to provide service over the phone, through email or in person.

Must be proficient with current hardware and software technology.

Must be able to maintain professional relationships with peers and superiors.

Ability to use discretion and confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the purpose of support.

Must be dependable.

Ability to stay calm in stressful situations.

Ability to handle multiple competing priorities.

Must be physically capable of climbing ladders and lifting up to 30 pounds repeatedly.

Must be willing to work nights and weekends as needed.

Must be willing to travel as necessary.

DESIRED EXPERIENCE AND SKILLS:

Experience in a higher education environment.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Health & Wellness

  • Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses

  • Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits

  • All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits

  • Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.


Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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