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It Support Manager Jobs in Indiana (NOW HIRING)

Robert Half

Tech Support Manager

Pittsboro, IN · On-site

$20.50 - $28.25/hr

We are looking for a Tech Support Specialist to support field and onsite IT operations for construction environments in Pittsboro, Indiana. This Long-term Contract opportunity is ideal for someone ...

New

Ivy Tech

IT Support PT (Kokomo)

Kokomo, IN

$15 - $16/hr

Under the direction of the IT Director, the IT Support Part-Time position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks ...

Ivy Tech

IT Support PT (Kokomo)

Kokomo, IN · On-site

$15 - $16/hr

Under the direction of the IT Director, the IT Support Part-Time position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems ... manage Ticket Queues 4. Perform hardware maintenance 5. Handle software and firmware updates when ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems ... manage Ticket Queues 4. Perform hardware maintenance 5. Handle software and firmware updates when ...

GQT Movies

IT Support Technician

Lafayette, IN · On-site

$20/hr

... management activities. * Assist with implementing and maintaining company IT security policies, endpoint protection, software patching, and user access controls. Theater Technology Support

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and ... This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and ... This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS ...

Lozier Corporation

IT Support Specialist

Middlebury, IN · On-site

The IT Support Specialist role involves assisting end-users with computer system issues, providing ... service management tool and ensure assigned items are addressed in a timely manner. • Provide ...

Guardian Fire Services

IT support tech

Bloomington, IN · On-site

$18 - $20/hr

Camera system / IT support Technician Bloomington, IN | Full-Time | $18-20/hr About Us: B-Tech Fire & Security delivers an array of technology products and services that protect, connect, and ...

GFS Systems

IT support tech

Bloomington, IN · On-site

$18 - $20/hr

Camera system / IT support Technician Bloomington, IN | Full-Time | $18-20/hr About Us: B-Tech Fire & Security delivers an array of technology products and services that protect, connect, and ...

IMI

Tier 2 IT Support Tech

Indianapolis, IN

$20.50 - $28.25/hr

First escalation point for the IT Support Technicians. * Provide technical support to end-users on ... Manage user accounts and permissions on various systems and applications. * Document and maintain ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Indiana

It Support Manager information

See Indiana salary details

$34.3K

$82K

$125.1K

How much do it support manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for it support manager in Indiana is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $94,700.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Indiana?

The most popular types of It Support jobs in Indiana are:

What cities in Indiana are hiring for It Support Manager jobs?

Cities in Indiana with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

Tech Support Manager

Robert Half

Pittsboro, IN • On-site

$20.50 - $28.25/hr

Temporary

Posted 3 days ago

New

Job description

We are looking for a Tech Support Specialist to support field and onsite IT operations for construction environments in Pittsboro, Indiana. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, solving user issues efficiently, and keeping workplace technology reliable across site locations. The role focuses on deskside assistance, system access support, hardware troubleshooting, and maintaining stable connectivity for end users.


Responsibilities:

• Provide onsite technical assistance for employees and site teams, resolving day-to-day hardware, software, and connectivity concerns.

• Travel to new job site locations as needed to set up and verify reliable IT access, workstation readiness, and network connectivity.

• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.

• Diagnose and resolve issues involving Windows 10 devices, desktop equipment, and other end-user technology.

• Perform deskside support for laptops, desktops, peripherals, and related computer hardware to minimize downtime.

• Track recurring support trends and develop dashboards or reporting views that help communicate service activity and technical issues.

• Coordinate basic troubleshooting efforts for system performance, device functionality, and user access problems.

• Maintain organized documentation of support requests, resolutions, and equipment status to improve ongoing service delivery.

• At least 1 year of experience in technical support, deskside support, or a similar IT support role.
• Working knowledge of Active Directory administration and end-user account support.
• Experience troubleshooting computer hardware, peripheral devices, and Windows 10 environments.
• Ability to perform basic technical problem-solving related to user devices, access issues, and connectivity.
• Comfortable providing in-person support at operational or field-based locations.
• Familiarity with creating dashboards or simple reporting tools to monitor support activity or service metrics.
• Strong communication skills and the ability to work effectively with users across different job site environments.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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