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It Support Manager Jobs in Indiana (NOW HIRING)

CFS

IT Support Specialist

Valparaiso, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

Cognizant

IT Support Technician

Jeffersonville, IN · On-site

$20.50 - $28.25/hr

Cognizant is seeking an IT Support Technician to be the frontline technical resource, ensuring ... spaces • Manage IT logistics including desk setups, asset distribution, IT vending machine ...

herffjones

IT Support Specialist

Indianapolis, IN · On-site

Reporting to the Service Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level position ideal for someone building their career in IT support who is eager ...

Herff Jones

IT Support Specialist

Indianapolis, IN · On-site

Reporting to the Service Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level position ideal for someone building their career in IT support who is eager ...

Herff Jones

IT Support Specialist

Indianapolis, IN · On-site

Reporting to the Service Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level position ideal for someone building their career in IT support who is eager ...

herffjones

IT Support Specialist

Indianapolis, IN

Reporting to the Service Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level position ideal for someone building their career in IT support who is eager ...

herffjones

IT Support Specialist

Indianapolis, IN

Reporting to the Service Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level position ideal for someone building their career in IT support who is eager ...

herffjones

IT Support Specialist

Indianapolis, IN · On-site

Reporting to the Service Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level position ideal for someone building their career in IT support who is eager ...

TriOptus LLC

IT Support (GxP) |

Warsaw, IN · On-site

$20.75 - $28.50/hr

Minimum 5 years of experience in handling Site IT support incident management * Should be conversant with ITIL process ServiceAsset management * Must be knowledgeable in network infrastructure

German American

IT Support Specialist

Evansville, IN · On-site

Job Title: IT Support Specialist Position Summary The IT Support Desk Specialist plays a critical ... Prioritize and manage incoming support tickets; escalate unresolved issues appropriately. * Provide ...

Midwest Express Clinic

IT Support Technician

Munster, IN · On-site

$60K - $80K/yr

Manage and track IT asset inventory. * Setup or modify IT equipment located at various clinics ... Act as backup support personnel for other systems as required. * Participate in projects as ...

Midwest Express Clinic

IT Support Technician

Munster, IN · On-site

$6K - $80K/yr

Manage and track IT asset inventory. * Setup or modify IT equipment located at various clinics ... Act as backup support personnel for other systems as required. * Participate in projects as ...

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It Support Manager information

See Indiana salary details

$34.3K

$82K

$125.1K

How much do it support manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it support manager in Indiana is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $94,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Indiana? The most popular types of It Support jobs in Indiana are:
What cities in Indiana are hiring for It Support Manager jobs? Cities in Indiana with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Indiana as of May 2026, with employment types broken down into 81% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

IT Support Specialist

Hayes Gibson Property Services

Bloomington, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Description:

The IT Support Specialist provides high-quality technical support across the organization, ensuring the reliability and efficiency of desktop systems, software applications, and network resources. This role serves as the primary administrator and support contact for Microsoft SharePoint Online, including site management, permissions, document libraries, and workflow support. The ideal candidate will have strong customer service orientation, troubleshooting abilities, and a demonstrated ability to manage SharePoint environments. A current Microsoft SharePoint Certification is required. This position requires candidates to be physically located and authorized to work in the United States at the time of hire.

Requirements:

Requirements

Join Our Team as a Full-Time IT Support Specialist!

Are you tech-savvy, solution-oriented, and passionate about helping others? We’re looking for a skilled IT Support Specialist to join our team full-time and provide exceptional support to our employees and clients. If you’re ready to make an impact by solving tech challenges and ensuring smooth operations, this is the role for you!

What You'll Do:

  • Provide Technical Support: Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices, including helpdesk support, Microsoft 365 and Windows systems assistance, and user account, equipment, and access setup for staff.
  • SharePoint Administration: Serve as the primary administrator for SharePoint Online, managing sites, content, permissions, and workflows while partnering with departments to build efficient solutions and ensure governance, security, and version-control standards are maintained.
  • Systems Administration Support: Assist with Microsoft 365 and related systems administration, support security and compliance protocols, maintain network devices and equipment, and manage IT inventory, assets, and software licensing.
  • Training & Documentation: Provide end-user training for SharePoint and Microsoft 365, develop clear documentation and SOPs, and support IT-related onboarding and system training.
  • Document & Report: Track issues, resolutions, and improvements in our internal systems for efficiency and future reference.

What We’re Looking For:

  • Technical Expertise: Proficiency in troubleshooting hardware and software, experience with operating systems (Windows, macOS, Linux), and networking protocols.
  • Strong Communication Skills: Ability to explain technical issues in simple terms to non-technical users and ensure clear communication.
  • Problem-Solving Mindset: You enjoy identifying and solving problems, providing timely and effective solutions.
  • Customer-Focused: A service-oriented attitude with a genuine desire to help users and improve their tech experience.
  • Experience: Previous experience in IT support or a similar role is highly preferred.

Work Hours & Benefits:

  • Hours: Full-time, Monday to Friday, 8 AM - 5 PM with some flexibility.
  • Benefits: Comprehensive health, dental, and vision insurance, 401(k) plan, generous paid time off, and paid holidays.
  • Compensation: Competitive salary based on experience.

Why Join Us?

  • Impactful Role: Play a crucial part in maintaining the efficiency and security of our organization’s IT systems.
  • Innovative Environment: Work with a team that values your technical skills and innovative problem-solving abilities.
  • Career Growth: Opportunities for continuous learning, certifications, and career advancement in the IT field.

If you're ready to be the go-to tech problem solver and ensure smooth IT operations, we want to hear from you! Apply today and help us keep things running seamlessly!