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It Support Manager Jobs in Indiana (NOW HIRING)

GQT Movies

IT Support Technician

Lafayette, IN

$20/hr

... management activities. * Assist with implementing and maintaining company IT security policies, endpoint protection, software patching, and user access controls. Theater Technology Support

ATTC Manufacturing

IT Support Specialist

Tell City, IN · On-site

$66K - $83K/yr

Reporting directly to the IT Manager, this position provides technical support to employees across the organization while helping maintain computer systems, software, network connectivity, and ...

ATTC Manufacturing

IT Support Specialist

Tell City, IN · On-site

$66K - $83K/yr

Reporting directly to the IT Manager, this position provides technical support to employees across the organization while helping maintain computer systems, software, network connectivity, and ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and ... This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and ... This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS ...

Lozier Corporation

IT Support Specialist

Middlebury, IN · On-site

The IT Support Specialist role involves assisting end-users with computer system issues, providing ... service management tool and ensure assigned items are addressed in a timely manner. • Provide ...

TEKsystems

It Support Specialist

Tell City, IN

$25 - $35/hr

Reporting directly to the IT Manager, this position provides technical support to employees across the organization while helping maintain computer systems, software, network connectivity, and ...

IMI

Tier 2 IT Support Tech

Indianapolis, IN

$20.50 - $28.25/hr

First escalation point for the IT Support Technicians. * Provide technical support to end-users on ... Manage user accounts and permissions on various systems and applications. * Document and maintain ...

Welch Packaging

IT Support Specialist

Elkhart, IN · On-site

SUMMARY The role of the IT Specialist is to provide technical support and assistance for a variety of information technology assets & systems, including Account management, PC's, printers, servers ...

AllSTEM Connections

IT Support Technician

Indianapolis, IN · On-site

$62K - $83K/yr

Act as the primary point of contact for end-user IT support requests. Troubleshoot and resolve issues related to Windows, Mac, iOS devices, and Microsoft 365 applications. Support new hire onboarding ...

Insight Global

IT Support Analyst

Indianapolis, IN · On-site

$18 - $22/hr

This individual will play a hands-on role in preparing and installing technology equipment ... Perform cable management and workstation setup in clinical and office environments * Troubleshoot ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Indiana

It Support Manager information

See Indiana salary details

$34.3K

$82K

$125.1K

How much do it support manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for it support manager in Indiana is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $94,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Indiana? The most popular types of It Support jobs in Indiana are:
What cities in Indiana are hiring for It Support Manager jobs? Cities in Indiana with the most It Support Manager job openings:
It Support Manager jobs near you
IT Support Technician

IT Support Technician

Toyota Material Handling

East Chicago, IN • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Toyota Material Handling rating

8.1

Company rating: 8.1 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

132nd of 430 rated machine equipment manufacturers

Job description

Join our Team as an IT SUPPORT TECHNICIAN!!
The Role:
We're seeking a passionate and dedicated IT Support Technician who brings enthusiasm and a customer centric focus to the table. In this role, you will support all computer-related functions at Toyota Material Handling North America. One minute you may be providing Desktop Support and the next minute you may be working with Manufacturing to support a new innovative project. If you enjoy tackling challenges with positivity and a bit of humor, you'll feel right at home here.
What You'll Be Doing:
  • Provide excellent customer service through interactions with customers via telephone, e-mail, etc. providing technical support and problems solving abilities on a variety of technical and non-technical issues
  • Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management
  • Configuration and deployment of client equipment to perform business required functions such as file sharing, printing, email and internet usage
  • Have solid understanding client OS and application operations related to company services and deployment of such items
  • Active Directory functions such as group creation and modification, user creation and modification and various permission related items.
  • Establish and maintain user accounts and passwords in accordance with company information security guidelines.
  • Manage enterprise software inventory system to track and distribute company approved software programs and updates.
  • Review and recommend modifications to helpdesk procedures with IT Managers
  • Documents, tracks, and monitors the problem to ensure a timely resolution. Provide excellent case note documentation and ability to create numerous Knowledge Base articles
  • Abide by company Core Values and behave professionally, courteously, and respectfully in all situations
  • Perform other duties as assigned.

What We're Looking For:
  • Bachelor's degree OR equivalent of experience in an IT related environment
  • Experience in the installation, configuration, use and troubleshooting of mobile and desktop devices.
  • Typically 3 to 5 years of Corporate IT Desktop Support work experience.
  • Must be able to demonstrate well-developed and proven organizational, problem solving, analytical, and time management skills.
  • Demonstrable project management, data analysis, customer services, and support skills.
  • ITIL Foundations Certification or ITSM/ITIL experience.

What Sets You Apart:
  • Self-motivated, detail-oriented and organized.
  • Excellent communication, both oral and written, interpersonal, organization and presentation skills.
  • Ability to work both independently and with a group efficiently to meet deadlines.

Where and When You'll Work:
  • This is an in-person role located at our East Chicago, IN office-ideal for those who thrive in a hands-on, team-oriented environment.

What Your Total Compensation & Benefits Package will look like:
Salary - $45,290 min - $65,358 per year. Position may be filled at a level I or II and compensation depends on the selected candidate's education and experience.
World Class Benefits:
  • Competitive Salary
  • Performance Bonus
  • Generous Paid Time Off and 13 Paid Holidays
  • Affordable Medical plans and no-cost Dental & Vision options
  • 100% 401(k) match up to 6%
  • Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
  • Tuition Assistance Program
  • Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
  • Recognition and Kaizen (continuous improvement) Reward Programs
  • Meaningful opportunities for personal and professional development
  • Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota
Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of "respect for people" and "continuous improvement". With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.
Learn more here: https://www.toyotaforklift.com/careers
Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

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