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Overnight It Support Jobs in Indiana (NOW HIRING)

Under the direction of the IT Director, the IT Support Part-Time position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks ...

IT Support PT (Kokomo)

Kokomo, IN · On-site

$15 - $16/hr

Under the direction of the IT Director, the IT Support Part-Time position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks ...

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems and software within the company. They will ensure that these services run smoothly by monitoring ...

IT Support SpecialistOverview We are seeking an IT Support Specialist to join a growing Information Technology team. This position provides technical support to employees across the organization ...

IT Support SpecialistOverview We are seeking an IT Support Specialist to join a growing Information Technology team. This position provides technical support to employees across the organization ...

The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1 or 1.5 computer system problem resolution and basic system installations. This role will ...

The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1 or 1.5 computer system problem resolution and basic system installations. This role will ...

The main responsibilities of the IT Support Specialist is the maintenance of all computer systems and software within the company. They will ensure that these services run smoothly by monitoring ...

The IT Support Technician provides frontline technical support for theater locations and corporate users across GQT Movies and affiliated companies. This role supports Tapos (Jacro) point-of-sale ...

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for ...

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Overnight It Support information

What is an overnight IT support?

An Overnight IT Support job involves providing technical assistance and troubleshooting outside regular business hours, typically during the night shift. Responsibilities include monitoring systems, resolving network or hardware issues, and assisting users with technical problems. This role is crucial for businesses that operate 24/7 or need after-hours tech support to maintain smooth IT operations. Strong problem-solving skills, knowledge of IT systems, and the ability to work independently are essential.

What are the key skills and qualifications needed to thrive in overnight IT support?

To thrive as an Overnight IT Support professional, you need strong troubleshooting skills, technical knowledge of hardware and software systems, and experience in IT support or help desk environments. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified are highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are essential soft skills that help you excel during non-standard work hours. These competencies are crucial for maintaining critical systems and providing timely assistance when fewer resources are available overnight.

What are some typical challenges faced by overnight IT support?

Overnight IT Support professionals often handle technical issues with limited in-person supervision and support, which requires strong independent problem-solving skills. They may address high-priority incidents or system outages that arise outside of regular business hours, ensuring minimal disruption to business operations. Additionally, communication with daytime teams is crucial to provide thorough handovers and maintain continuity of support. This role can be both rewarding and demanding, offering valuable experience in crisis management and exposure to a wide range of IT environments.

What are the most commonly searched types of It Support jobs in Indiana?

The most popular types of It Support jobs in Indiana are:

What are popular job titles related to Overnight It Support jobs in Indiana?

For Overnight It Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Overnight It Support jobs in Indiana look for?

The top searched job categories for Overnight It Support jobs in Indiana are:

What cities in Indiana are hiring for Overnight It Support jobs?

Cities in Indiana with the most Overnight It Support job openings:

Infographic showing various Overnight It Support job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% In-person job distribution.

$19.75 - $27.25/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago


Job description

Join the Team at Decatur County Memorial Hospital

At Decatur County Memorial Hospital (DCMH), we are more than a healthcare provider—we are a trusted community partner committed to improving the health and well-being of the individuals and families we serve. As a critical access hospital, DCMH combines high-quality patient care, advanced medical services, and a compassionate, patient-centered approach in a welcoming rural healthcare environment.

Our team is made up of dedicated professionals who are passionate about making a difference every day. We foster a culture of collaboration, respect, integrity, and continuous improvement, where employees are empowered to grow professionally while contributing to exceptional patient outcomes. DCMH offers competitive compensation and benefits, opportunities for professional development, and a supportive workplace that values each team member's contributions.

DCMH offers more than just a job—we offer a rewarding career and a supportive workplace culture. Employees enjoy competitive pay, comprehensive health and wellness benefits, generous paid time off, retirement savings opportunities, professional development support, and a variety of additional benefits designed to help you achieve your personal and professional goals. We are committed to creating an environment where team members feel valued, supported, and empowered to grow.

If you are seeking a rewarding career with an organization that is committed to excellence, innovation, and service, we invite you to explore opportunities with Decatur County Memorial Hospital and become part of a team that is making a meaningful impact in our community.

 
POSITION SUMMARY
  • Reports To
    • Supervisor, IT Technician/Systems Administrator
       
  • Amount of Travel Required
    • Local travel between the hospital and other DCMH facilities, clinics, and off-site locations as needed to provide technical support and services.
       
  • Positions Supervised
    • None
       
  • Work Schedule
    • Full-time days, Monday through Friday, 8:00 a.m. to 5:00 p.m.

      Participates in the IT department on-call rotation to provide support during evenings, weekends, holidays, or other off-hours as assigned.

      Must be available to respond to urgent technology-related issues when scheduled for on-call coverage.

      Work schedule may be adjusted as needed to meet operational and business requirements.

  • FLSA Status
    • Non-Exempt (Hourly); eligible for overtime pay in accordance with applicable law

  • Position Summary
    • The IT Support Technician provides front-line technical support and assistance to end users throughout Decatur County Memorial Hospital (DCMH). This position is responsible for the installation, configuration, maintenance, troubleshooting, and support of computer hardware, software, peripherals, and user access requests and setup. The IT Support Technician serves as a key resource for resolving technology issues, supporting system users, and ensuring the reliable operation of technology solutions that support patient care and business operations.
       
      Under general supervision, the IT Support Technician performs assigned duties with a high degree of independence while adhering to established policies, procedures, and security standards. Work is reviewed through results achieved, quality of service provided, and user satisfaction.
KNOWLEDGE, SKILLS, & ABILITIES/POSITION QUALIFICATIONS
  • Education
    • High school diploma or equivalent required

      Associate degree in Information Technology, Computer Science, or related field preferred

  • Experience
    • One (1) to two (2) years of information technology support experience preferred

      Healthcare IT experience preferred

      Experience supporting Windows-based environments preferred

  • Computer Skills
    • Proficient in Microsoft Office, email, and other standard computer applications, with the ability to learn and effectively use software systems required for assigned responsibilities.
       
  • Certificates & Licenses
    • Valid driver's license required
      CompTIA A+, Microsoft, Microsoft 365, or related technical certifications preferred
      Additional technology certifications are advantageous.
       
  • Other Requirements
    • Knowledge of Windows operating systems, computer hardware, printers, and related technologies.
      Ability to troubleshoot and resolve technical problems efficiently.
    • Ability to communicate technical information clearly to users with varying levels of computer proficiency.
    • Strong customer service orientation and commitment to user satisfaction.
    • Ability to prioritize multiple tasks and respond effectively to changing demands.
    • Strong verbal and written communication skills.
    • Ability to maintain confidentiality of sensitive information.
    • Ability to work independently and collaboratively as part of a team.
    • Strong organizational, analytical, and problem-solving skills.
    •  
  • Essential Functions
      • Provides first-level technical support to end users for computer hardware, software, printers, mobile devices, and peripheral equipment.
      • Timely responds to service requests and support tickets, documenting actions taken and resolutions provided, within established service level agreements.
      • Processes user access requests and completes user account setup in accordance with established procedures, approval requirements, and security standards.
      • Installs, configures, deploys, and upgrades computer workstations, laptops, monitors, printers, scanners, and related equipment.
      • Performs routine maintenance, system updates, and equipment replacement activities.
      • Maintains technology inventory and assists with asset tracking and equipment life cycle management.
      • Configures and maintains Windows operating systems and associated software applications.
      • Supports users of clinical and business applications utilized throughout DCMH facilities.
      • Supports organizational efforts to maintain technology security, confidentiality, and data integrity.
      • Adheres to all HIPAA, cybersecurity, information security, and organizational policies.
      • Reports potential security incidents, vulnerabilities, or compliance concerns to appropriate leadership.
      • Assists with implementation of security updates and endpoint protection measures.
      • Maintains current knowledge of healthcare technology trends, operating systems, hardware, software, and security practices.
      • Participates in continuing education and professional development activities.
      • Recommends process improvements that enhance service quality, efficiency, and user satisfaction.
      • Other duties as assigned.Â