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Associate It Support Jobs in Indiana (NOW HIRING)

Ivy Tech

IT Support PT (Kokomo)

Kokomo, IN · On-site

$15 - $16/hr

Under the direction of the IT Director, the IT Support Part-Time position will provide support of ... Associate Degree preferred. May substitute equivalent experience and/or certifications for the ...

Ivy Tech

IT Support PT (Kokomo)

Kokomo, IN · On-site

$15 - $16/hr

Under the direction of the IT Director, the IT Support Part-Time position will provide support of ... Associate Degree preferred. May substitute equivalent experience and/or certifications for the ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

... 2. Associate's degree in computer science/Information Technology preferred OR 1-2 years ... After-hours support may be necessary. PHYSICAL REQUIIREMENTS: · Movement: Standing for up to 8 ...

SANKO GOSEI TECH

IT Support Specialist

Fort Wayne, IN · On-site

... 2. Associate's degree in computer science/Information Technology preferred OR 1-2 years ... After-hours support may be necessary. PHYSICAL REQUIIREMENTS: · Movement: Standing for up to 8 ...

Lozier Corporation

IT Support Specialist

Middlebury, IN · On-site

The IT Support Specialist role involves assisting end-users with computer system issues, providing ... Required : • Associate degree in computer science, information technology, information services ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

GQT Movies

IT Support Technician

Lafayette, IN · On-site

$20/hr

The IT Support Technician provides frontline technical support for theater locations and corporate users across GQT Movies and affiliated companies. This role supports Tapos (Jacro) point-of-sale ...

Guardian Fire Services

IT support tech

Bloomington, IN · On-site

$18 - $20/hr

Camera system / IT support Technician Bloomington, IN | Full-Time | $18-20/hr About Us: B-Tech Fire & Security delivers an array of technology products and services that protect, connect, and ...

GFS Systems

IT support tech

Bloomington, IN · On-site

$18 - $20/hr

Camera system / IT support Technician Bloomington, IN | Full-Time | $18-20/hr About Us: B-Tech Fire & Security delivers an array of technology products and services that protect, connect, and ...

IMI

Tier 2 IT Support Tech

Indianapolis, IN

$20.50 - $28.25/hr

First escalation point for the IT Support Technicians. * Provide technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals. * Install ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Indiana

Associate It Support information

See Indiana salary details

$9

$18

$27

How much do associate it support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for associate it support in Indiana is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.14 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Indiana?

The most popular types of It Support jobs in Indiana are:

What are popular job titles related to Associate It Support jobs in Indiana?

For Associate It Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Indiana look for?

The top searched job categories for Associate It Support jobs in Indiana are:

What cities in Indiana are hiring for Associate It Support jobs?

Cities in Indiana with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,728 per year, or $18.6 per hour.

IT SUPPORT TECHNICIAN

Decatur County Memorial Hospital

Greensburg, IN • On-site

$19.75 - $27.25/hr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Join the Team at Decatur County Memorial Hospital

At Decatur County Memorial Hospital (DCMH), we are more than a healthcare provider—we are a trusted community partner committed to improving the health and well-being of the individuals and families we serve. As a critical access hospital, DCMH combines high-quality patient care, advanced medical services, and a compassionate, patient-centered approach in a welcoming rural healthcare environment.

Our team is made up of dedicated professionals who are passionate about making a difference every day. We foster a culture of collaboration, respect, integrity, and continuous improvement, where employees are empowered to grow professionally while contributing to exceptional patient outcomes. DCMH offers competitive compensation and benefits, opportunities for professional development, and a supportive workplace that values each team member's contributions.

DCMH offers more than just a job—we offer a rewarding career and a supportive workplace culture. Employees enjoy competitive pay, comprehensive health and wellness benefits, generous paid time off, retirement savings opportunities, professional development support, and a variety of additional benefits designed to help you achieve your personal and professional goals. We are committed to creating an environment where team members feel valued, supported, and empowered to grow.

If you are seeking a rewarding career with an organization that is committed to excellence, innovation, and service, we invite you to explore opportunities with Decatur County Memorial Hospital and become part of a team that is making a meaningful impact in our community.

 
POSITION SUMMARY
  • Reports To
    • Supervisor, IT Technician/Systems Administrator
       
  • Amount of Travel Required
    • Local travel between the hospital and other DCMH facilities, clinics, and off-site locations as needed to provide technical support and services.
       
  • Positions Supervised
    • None
       
  • Work Schedule

    • Full-time days, Monday through Friday, 8:00 a.m. to 5:00 p.m.

      Participates in the IT department on-call rotation to provide support during evenings, weekends, holidays, or other off-hours as assigned.

      Must be available to respond to urgent technology-related issues when scheduled for on-call coverage.

      Work schedule may be adjusted as needed to meet operational and business requirements.

  • FLSA Status

    • Non-Exempt (Hourly); eligible for overtime pay in accordance with applicable law

  • Position Summary
    • The IT Support Technician provides front-line technical support and assistance to end users throughout Decatur County Memorial Hospital (DCMH). This position is responsible for the installation, configuration, maintenance, troubleshooting, and support of computer hardware, software, peripherals, and user access requests and setup. The IT Support Technician serves as a key resource for resolving technology issues, supporting system users, and ensuring the reliable operation of technology solutions that support patient care and business operations.
       
      Under general supervision, the IT Support Technician performs assigned duties with a high degree of independence while adhering to established policies, procedures, and security standards. Work is reviewed through results achieved, quality of service provided, and user satisfaction.
KNOWLEDGE, SKILLS, & ABILITIES/POSITION QUALIFICATIONS
  • Education

    • High school diploma or equivalent required

      Associate degree in Information Technology, Computer Science, or related field preferred

  • Experience

    • One (1) to two (2) years of information technology support experience preferred

      Healthcare IT experience preferred

      Experience supporting Windows-based environments preferred

  • Computer Skills
    • Proficient in Microsoft Office, email, and other standard computer applications, with the ability to learn and effectively use software systems required for assigned responsibilities.
       
  • Certificates & Licenses
    • Valid driver's license required
      CompTIA A+, Microsoft, Microsoft 365, or related technical certifications preferred
      Additional technology certifications are advantageous.
       
  • Other Requirements
    • Knowledge of Windows operating systems, computer hardware, printers, and related technologies.
      Ability to troubleshoot and resolve technical problems efficiently.
    • Ability to communicate technical information clearly to users with varying levels of computer proficiency.
    • Strong customer service orientation and commitment to user satisfaction.
    • Ability to prioritize multiple tasks and respond effectively to changing demands.
    • Strong verbal and written communication skills.
    • Ability to maintain confidentiality of sensitive information.
    • Ability to work independently and collaboratively as part of a team.
    • Strong organizational, analytical, and problem-solving skills.
    •  
  • Essential Functions
      • Provides first-level technical support to end users for computer hardware, software, printers, mobile devices, and peripheral equipment.
      • Timely responds to service requests and support tickets, documenting actions taken and resolutions provided, within established service level agreements.
      • Processes user access requests and completes user account setup in accordance with established procedures, approval requirements, and security standards.
      • Installs, configures, deploys, and upgrades computer workstations, laptops, monitors, printers, scanners, and related equipment.
      • Performs routine maintenance, system updates, and equipment replacement activities.
      • Maintains technology inventory and assists with asset tracking and equipment life cycle management.
      • Configures and maintains Windows operating systems and associated software applications.
      • Supports users of clinical and business applications utilized throughout DCMH facilities.
      • Supports organizational efforts to maintain technology security, confidentiality, and data integrity.
      • Adheres to all HIPAA, cybersecurity, information security, and organizational policies.
      • Reports potential security incidents, vulnerabilities, or compliance concerns to appropriate leadership.
      • Assists with implementation of security updates and endpoint protection measures.
      • Maintains current knowledge of healthcare technology trends, operating systems, hardware, software, and security practices.
      • Participates in continuing education and professional development activities.
      • Recommends process improvements that enhance service quality, efficiency, and user satisfaction.
      • Other duties as assigned. 

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