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Associate It Support Jobs in Indiana (NOW HIRING)

DPAT

IT Support Analyst

Evansville, IN · On-site

The primary function of the IT Support Analyst position is to resolve end user support issues and manage those support issues to completion with a customer service attitude. The secondary ...

Robert Half

IT Support Technician

Gary, IN · On-site

$20 - $22/hr

We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Gary, Indiana. This contract opportunity with potential for a permanent role is ...

ATTC Manufacturing

IT Support Specialist

Tell City, IN · On-site

$66K - $83K/yr

Job Summary ATTC is seeking an IT Support Specialist to join our Information Technology team ... Associate degree in Information Technology, Computer Science, or related field preferred, or ...

ATTC Manufacturing

IT Support Specialist

Tell City, IN · On-site

$66K - $83K/yr

Job Summary ATTC is seeking an IT Support Specialist to join our Information Technology team ... Associate degree in Information Technology, Computer Science, or related field preferred, or ...

ATTC Manufacturing

IT Support Specialist

Tell City, IN · On-site

$66K - $83K/yr

Job Summary ATTC is seeking an IT Support Specialist to join our Information Technology team ... Associate degree in Information Technology, Computer Science, or related field preferred, or ...

TriOptus LLC

IT Support (GxP) |

Warsaw, IN · On-site

$20.75 - $28.50/hr

GxP knowledge/experience is must. IT support role. 7+ yrs experience. Responsibilities: * Focused IT primary Point of Contact that can be dispatched to expedite the support participate and support ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

Lozier Corporation

IT Support Specialist

Middlebury, IN · On-site

The IT Support Specialist role involves assisting end-users with computer system issues, providing ... Required : • Associate degree in computer science, information technology, information services ...

Badger Daylighting

IT Support Technician

Brownsburg, IN · Hybrid

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Indiana

Associate It Support information

See Indiana salary details

$9

$18

$27

How much do associate it support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for associate it support in Indiana is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate IT Support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

How can I get into IT support with no experience?

To start as an IT support specialist with no experience, focus on gaining foundational knowledge through online courses or certifications like CompTIA A+. Building practical skills by setting up home labs, volunteering for tech support tasks, and developing troubleshooting abilities can also improve your chances of entry into the field.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance metrics. However, stress levels vary depending on the work environment, support systems, and individual skills such as communication and problem-solving. Proper training and a positive work environment can help mitigate stress in this role.

What are some common challenges faced by Associate IT Support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What are Associate IT Support roles?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

Is AI replacing tech support?

AI is automating certain routine tasks in IT support, such as troubleshooting common issues and providing basic assistance. However, associate IT support roles still require human skills for complex problem-solving, customer communication, and system management, making complete replacement unlikely in the near term.

What jobs pay 4000 a week without a degree?

Associate IT Support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying tech jobs such as cybersecurity analysts, cloud engineers, or software developers may reach that level with relevant certifications and experience, but they often require technical training or self-education rather than a traditional degree. Freelance IT consulting or specialized network administration can also offer high weekly earnings for experienced professionals.
What are the most commonly searched types of It Support jobs in Indiana? The most popular types of It Support jobs in Indiana are:
What are popular job titles related to Associate It Support jobs in Indiana? For Associate It Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Indiana look for? The top searched job categories for Associate It Support jobs in Indiana are:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,728 per year, or $18.6 per hour.
IT Support Engineer, Associate

IT Support Engineer, Associate

Purdue University

West Lafayette, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Purdue University rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

273rd of 552 rated colleges and universities

Job description

IT Support Engineer, Associate
City: West Lafayette
Job Description:
Job Summary
Associate IT Support Engineer
Purdue University | West Lafayette, IN
Purdue University is seeking an Associate IT Support Engineer to join a collaborative team supporting the technology environments that enable teaching, learning, and research.
As an entry-level professional contributor working under immediate supervision, this role contributes to the development, installation, coordination, and maintenance of enterprise-level Windows, macOS, and Linux systems, software, and system management tools. Working as part of an integrated team, you will help ensure reliable and secure computing environments aligned with Purdue's instructional mission.
At Purdue, your work supports a broader mission-advancing education and research at a leading public university. You'll gain hands-on experience in enterprise technology environments while working alongside experienced professionals who value collaboration, consistency, and continuous improvement. Opportunities for skill development and career growth are built into the team's day-to-day work.
What We're Looking For
Education and Experience Required:
  • Bachelor's degree
  • A minimum of six (6) months of professional experience in one or more of the following areas required:
    • Windows, MacOS, or Linux systems administration
    • Hardware maintenance of advanced computer, peripherals, and networking systems required
  • Equivalent combinations of education and experience will be considered

Preferred:
  • Purdue IT experience a bonus

Skills Required:
  • Knowledge of one or more of the following is required; familiarity of the rest is desired: Windows, Mac OS, or Linux
  • Familiarity with software redistribution techniques (i.e. SCCM/CM, Puppet, etc.) desired
  • Ability to:
    • work with a wide variety of computer hardware, software, operating systems, peripherals, etc.
    • work with a wide variety of faculty, staff, and students in a multitude of environments like instruction, administration, and research
    • troubleshoot a variety of environments

Additional Information:
  • Purdue University will not sponsor employment authorization for this position
  • A background check will be required for employment in this position
  • FLSA: Exempt (Not Eligible for Overtime)
  • Retirement Eligibility: Defined Contribution Waiting Period
  • Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

Career Stream
Professional 1
  • Pay Band S060
  • Job Code #20003457

Career path maker: https://www.purdue.edu/hr/careerpathmaker/
Who We Are
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Equal Opportunity Employer
Purdue University is an EOE employer.

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