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Associate It Support Jobs in Indiana (NOW HIRING)

Global Channel Management

IT Support Tech

Indianapolis, IN · On-site

$20.50 - $28.25/hr

About the job IT Support Tech IT Support Tech needs 3 years' experience IT Tech requires: * High School Diploma/GED. * Completed Apple Certifications: CompTIA A+ and Apple Certified Support ...

CFS

IT Support Specialist

Valparaiso, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Bremen, IN

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Granger, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Bremen, IN

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Osceola, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

CFS

IT Support Specialist

Mishawaka, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

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Associate It Support information

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How much do associate it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for associate it support in Indiana is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate IT Support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by Associate IT Support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What are Associate IT Support roles?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What are the most commonly searched types of It Support jobs in Indiana? The most popular types of It Support jobs in Indiana are:
What are popular job titles related to Associate It Support jobs in Indiana? For Associate It Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Indiana look for? The top searched job categories for Associate It Support jobs in Indiana are:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Indiana as of May 2026, with employment types broken down into 54% Full Time, 31% Part Time, and 15% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $38,728 per year, or $18.6 per hour.

IS/IT Support Specialist

Hancock Health Job Openings - APPLY TODAY!

Noblesville, IN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

If you are passionate about making a meaningful impact in your community and want to be part of a team that values excellence, empathy, and collaboration, we invite you to explore our career opportunities. At Suburban Health at Health, you'll find a supportive environment where your skills and dedication are truly valued. Join us in our mission to bring exceptional healthcare into the homes of those who need it most.


The IS/IT Support Specialist is a hybrid position based in Noblesville, IN. This newly created role provides frontline technical and application support for associates across home health, hospice, and home medical equipment operations. This role is responsible for user account management, password resets, troubleshooting access issues, and supporting clinical and business applications including Electronic Medical Records (EMR) systems.


The IS/IT Support Specialist is responsible for the following:

Technical & Helpdesk Support

  • Provide support to end-user issues in the EMR system with an emphasis on providing excellent customer experience.
  • Provide first-level helpdesk support for associates experiencing technical or application-related issues.
  • Supports end users via phone and remote support tools. Provides in-person support when necessary to a 30-mile radius of ownership hospital systems.
  • Document support requests, resolutions, and system changes accurately within the ticketing system.
  • Effectively manages time to ensure information system issues are resolved to a timely manner.

End-User Communication

  • Communicates changes and issues affecting applications or users of applications.
  • Monitors the inventory of laptops and mobile devices which includes ordering, replacement of damaged goods
  • Support the management of the agency directories regularly for accuracy.
  • Prepares iPad's and laptops for end user deployment and provides orientation to new staff on use of devices
  • Develops training materials and procedures for end-users.
  • Continuing education may be required as the needs of the agencies adapt over time.
  • Deliver professional, responsive, and patient-focused customer service to all associates.
  • Participate in on-call rotation for helpdesk issues after hours as well as weekends and holidays as necessary

Security & Compliance

  • Follow HIPAA and organizational security standards to protect patient and associate information.
  • Ensure appropriate user access levels are maintained based on job responsibilities.
  • Assist with auditing user access and system activity as requested.
  • Maintain confidentiality of protected health information (PHI).

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

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