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Associate It Support Jobs in Indiana (NOW HIRING)

US Aggregates

IT Support Technician

Indianapolis, IN · On-site

$18.75 - $25.75/hr

The IT Technical Support role will provide assistance to end users for various IT-related concerns ... Preferred : • Associate's Degree Information Technology preferred. Company : OUR PURPOSE: To ...

herffjones

IT Support Specialist

Indianapolis, IN

YOUR OPPORTUNITY The Herff Jones IT Team is seeking an IT Support Specialist to join our Service ... Associate's or bachelor's degree in information technology, Computer Science, or a related field ...

Herff Jones

IT Support Specialist

Indianapolis, IN · On-site

YOUR OPPORTUNITY The Herff Jones IT Team is seeking an IT Support Specialist to join our Service ... Associate's or bachelor's degree in information technology, Computer Science, or a related field ...

herffjones

IT Support Specialist

Indianapolis, IN

YOUR OPPORTUNITY The Herff Jones IT Team is seeking an IT Support Specialist to join our Service ... Associate's or bachelor's degree in information technology, Computer Science, or a related field ...

herffjones

IT Support Specialist

Indianapolis, IN · On-site

YOUR OPPORTUNITY The Herff Jones IT Team is seeking an IT Support Specialist to join our Service ... Associate's or bachelor's degree in information technology, Computer Science, or a related field ...

herffjones

IT Support Specialist

Indianapolis, IN · On-site

YOUR OPPORTUNITY The Herff Jones IT Team is seeking an IT Support Specialist to join our Service ... Associate's or bachelor's degree in information technology, Computer Science, or a related field ...

Superior Construction

IT Support I

Portage, IN · On-site

$19.75 - $27/hr

The Tier 1 Support Technician serves as the first point of contact for IT support, responsible for providing technical assistance to end users and troubleshooting common IT issues. Responsibilities ...

Nidec Motor

IT Support Tech

Fort Wayne, IN

$21.25 - $29/hr

Job Summary Provides support to end users on a variety of issues. Identifies, researches, and ... May require an associate's degree in a related area and 0-2 years of experience in the field or in ...

Nidec Corporation

IT Support Tech

Wayne, IN · On-site

$19 - $26.25/hr

Job Summary Provides support to end users on a variety of issues. Identifies, researches, and ... May require an associate's degree in a related area and 0-2 years of experience in the field or in ...

TriOptus LLC

IT Support (GxP) |

Warsaw, IN · On-site

$20.75 - $28.50/hr

GxP knowledge/experience is must. IT support role. 7+ yrs experience. Responsibilities: * Focused IT primary Point of Contact that can be dispatched to expedite the support participate and support ...

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Associate It Support information

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How much do associate it support jobs pay per hour?

As of May 30, 2026, the average hourly pay for associate it support in Indiana is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate IT Support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by Associate IT Support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What are Associate IT Support roles?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What are the most commonly searched types of It Support jobs in Indiana? The most popular types of It Support jobs in Indiana are:
What are popular job titles related to Associate It Support jobs in Indiana? For Associate It Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Indiana look for? The top searched job categories for Associate It Support jobs in Indiana are:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Indiana as of May 2026, with employment types broken down into 54% Full Time, 31% Part Time, and 15% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $38,728 per year, or $18.6 per hour.
IT Support Specialist

IT Support Specialist

Ryan Fireprotection, Inc.

Noblesville, IN

Full-time

Posted 19 hours ago

Job description

IT Support Specialist
Ryan Fireprotection is looking for an IT Support Specialist to support IT team in our growing organization. The right candidate will look forward to new challenges and work independently to research and solve those challenges efficiently. They will genuinely enjoy working directly with fellow employees to help them solve their IT challenges with the ability to communicate technical items to non-technical people. This person understands that there is room to learn and grow. 
We will expect this role to work in-person out of our Noblesville, IN or Indianapolis, IN offices (or a hybrid of both), as those are our headquarters, and we are passionate about you getting to know the people you’re supporting in the organization. 
Employee Support – these are some tasks you will spend working with colleagues: 
  • Provide first contact support of incoming requests to ensure courteous, timely, and effective resolution of employee’s issues 
  • Identify, troubleshoot, resolve, and document employee’s issues and requests 
  • Provide IT support to employees across multiple locations, troubleshooting hardware, software, and network issues.
  • Install new software, hardware, and drivers and updating existing as needed 
  • Configure, deploy, and relocate desktops, laptops, printers, and any other related devices 
  • Mobile device support including procurement, MDM, and knowledge/experience troubleshooting, supporting, and configuring Apple iOS in an enterprise environment  

IT Documentation amp; Training:
  • Maintain accurate IT documentation, including help guides, system configurations, and standard operating procedures.
  • Develop and deliver IT training sessions for employees on best practices, security awareness, and new technologies.

Qualifications:
  • 1+ years of experience in IT support, system administration, or a related role.
  • Strong expertise in Windows Desktop, Windows Server, Active Directory, and Microsoft 365 administration.
  • Proficiency in managing and troubleshooting network infrastructure (firewalls, routers, switches, VPNs).
  • Experience with virtualization technologies (VMware)
  • Knowledge of security best practices, including endpoint protection, patch management, and compliance standards.
  • Ability to communicate technical issues to technical and non-technical employees 
  • Ability to organize, prioritize, and meet established deadlines 
  • Quick analytic response to resolve issues in any situation 
  • Self-motivated and willing to learn, as well as always finding the solution 
  • An IT related college or technical degree required (or equivalent relevant experience)

Apply