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Associate It Support Jobs in Fishers, IN (NOW HIRING)

IT Support

Indianapolis, IN ยท On-site

$20.50 - $28.25/hr

We are seeking an IT Support I professional who enjoys solving technical challenges, supporting users, and working with modern Microsoft technologies in a highly regulated manufacturing environment.

IT Support Technician

Brownsburg, IN ยท On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

IT Support Technician

Brownsburg, IN ยท Hybrid

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

IT Support Technician

Brownsburg, IN ยท On-site

$20.50 - $28/hr

Associate's or Bachelor's degree in information technology, computer science, or a related field ... Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user ...

Tier 2 IT Support Tech

Indianapolis, IN ยท On-site

$20.50 - $28.25/hr

First escalation point for the IT Support Technicians. * Provide technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals. * Install ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Associate It Support information

See Fishers, IN salary details

$9

$18

$26

How much do associate it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for associate it support in Fishers, IN is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Fishers, IN? The most popular types of It Support jobs in Fishers, IN are:
What job categories do people searching Associate It Support jobs in Fishers, IN look for? The top searched job categories for Associate It Support jobs in Fishers, IN are:
What cities near Fishers, IN are hiring for Associate It Support jobs? Cities near Fishers, IN with the most Associate It Support job openings:
Infographic showing various Associate It Support job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,094 per year, or $18.3 per hour.

IT Support

Kimball Electronics

Indianapolis, IN โ€ข On-site

$20.50 - $28.25/hr

Full-time

Medical, Retirement

Posted 20 days ago


Job description

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation during the application or recruitment process due to a disability, you may contact us at KEIrecruiting@kmbl.com. We will treat all requests for accommodations discreetly.
*Note: There is no Visa sponsorship being offered for this position.
Kimball Solutions does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Kimball Solutions is not responsible for any fees related to unsolicited resumes.
About
Join Kimball Solutions Indianapolis and help power the technology behind life-saving medical devices. We are seeking an IT Support I professional who enjoys solving technical challenges, supporting users, and working with modern Microsoft technologies in a highly regulated manufacturing environment. This role offers hands-on experience with infrastructure, cybersecurity, cloud services, virtualization, and continuous improvement initiatives while making a meaningful impact on patient lives. Your benefits start day 1 as we offer excellent health coverage, 401K with company match and other ancillary coverages to fit your needs.
Position Overview
Reporting to the IT Manager, you will help ensure that our employees have the technology, systems, and support needed to perform at their best. You will troubleshoot hardware and software issues, deploy and maintain technology solutions, support cybersecurity and compliance initiatives, and assist with infrastructure projects. This role provides hands-on experience across multiple areas of IT, including Microsoft 365, Azure, Windows Server, networking, virtualization, cybersecurity, and manufacturing technologies. If you enjoy solving problems, learning new technologies, and making a meaningful impact, we'd love to meet you.
Why Join Our Team?
  • Work with modern Microsoft cloud technologies
  • Gain experience in cybersecurity and compliance
  • Participate in digital transformation initiatives
  • Opportunity for career advancement and professional development
  • Work alongside experienced IT and business professionals
  • Exposure to medical device manufacturing systems
  • Gain experience supporting technology within an FDA-regulated and ISO 13485-certified medical device manufacturing environment
  • This position offers exposure to enterprise-class technologies and projects while working within a collaborative local team environment

Basic Background Requirements
  • 3+ years of experience in IT support, systems administration, or infrastructure support roles
  • Bachelor's degree in Computer Science, Information Technology, or a related field-or an equivalent combination of education and experience.
  • Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and OSI network concepts
  • Experience with Microsoft technologies such as Microsoft 365, Azure, Windows Server, Windows 11, and PowerShell
  • Cloud Infrastructure experience, preferably in Microsoft 365 & Azure
  • Experience supporting virtualization technologies (VMware preferred) and SAN/NAS storage environments
  • Experience administering and supporting Windows Server environments
  • Basic SQL database administration and query experience
  • Creative problem solver with strong analytical skills and the ability to work independently
  • Strong customer service orientation
  • Excellent verbal and written communication skills
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Strong analytical and troubleshooting abilities
  • Self-motivated with a continuous improvement mindset

Key Performance Objectives
Short Term: (0 to 3 months)
  • Learn about Kimball Vision and Guiding Principles and apply them in daily interactions and decision-making.
  • Learn the quality system, manufacturing processes, and IT environment.
  • Build relationships with key stakeholders and end users.
  • Become familiar with IT procedures and support workflows.

Midterm: (3 to 6 months)
  • Independently resolve common support and infrastructure issues
  • Support cybersecurity, patching, and technology refresh activities
  • Contribute to IT improvement initiatives

Long Term: 6-12 months +
  • Operate effectively with minimal supervision
  • Take ownership of assigned technologies and projects
  • Recommend improvements that enhance efficiency, security, and user experience

A Typical Day Might Include
  • Assisting with user onboarding, account provisioning, and access management
  • Supporting end users with hardware and software issues
  • Deploying and configuring Windows devices
  • Managing Microsoft 365 accounts and permissions
  • Assisting with cybersecurity and patch management activities
  • Participating in continuous improvement projects
  • Working with vendors and internal stakeholders

Ready to Make an Impact?
If you're passionate about technology, enjoy solving problems, and want to contribute to the production of life-saving medical devices, we'd love to hear from you. Join Kimball Solutions Indianapolis and grow your career while helping support products that improve patients' lives around the world.
Don't meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Kimball Electronics we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability or any other characteristic protected by applicable federal, state, or local law.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).