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Entry Level It Support Jobs in Fishers, IN (NOW HIRING)

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Entry Level It Support information

See Fishers, IN salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level it support in Fishers, IN is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Fishers, IN? The most popular types of It Support jobs in Fishers, IN are:
What are popular job titles related to Entry Level It Support jobs in Fishers, IN? For Entry Level It Support jobs in Fishers, IN, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Fishers, IN look for? The top searched job categories for Entry Level It Support jobs in Fishers, IN are:
What cities near Fishers, IN are hiring for Entry Level It Support jobs? Cities near Fishers, IN with the most Entry Level It Support job openings:
Infographic showing various Entry Level It Support job openings in Fishers, IN as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,196 per year, or $17.4 per hour.

IT Support Engineer

PROTRANS INTERNATIONAL LLC

Indianapolis, IN • On-site

Full-time

Posted 20 days ago


Job description

ProTrans International ---- IT Operations, Support Engineer

Schedule: To be eligible for this role, candidates MUST BE ABLE TO WORK 100% on site - Monday - Friday 8-5pm with occasional overnight travel to ProTrans sites for special projects.


Your role will be diverse in responsibilities including supporting a variety of services, managing projects and acting as an escalation point for end user support. Examples of services that the team supports include storage, backup, email, asset management and hardware imaging. While many of these services will be owned by another team, you will assist in maintaining them and serving as an admin and consulting with users on issues and workflows that relate to the services. Additional responsibilities include serving as a point of escalation for user support issues that may include service-related problems, complex technical issues and sensitive cases. While carrying out these responsibilities you will be expected to serve as a senior member of a Customer Focused team who solve problems and look for ways to improve operations.


KEY RESPONSIBILITIES

· Provide support for escalated tickets from growing multi-site user base and environments.

· Provide technical expertise and hands-on support to end users across the organization.

· Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of organization services.

· Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues.

· Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues.

· Research, procure, and vet new hardware and software solutions as directed by manager.

· Coordinate and oversee a wide range of IT projects. Work with key stakeholders to thoroughly outline tasks and deliver results.

· Maintain relationships with key internal stakeholders to understand and adapt to new solutions and impactful changes as well as assist in delivering continuous improvements.

· Preparing and imaging PCs for distribution.

· Maintain internal and user facing documentation for all managed services.


BASIC QUALIFICATIONS

· 2+ years of related industry experience in an enterprise environment supporting users and their hardware and software.
· Willingness to travel on occasion to remote offices domestically and internationally.
· Experience supporting Windows Desktops and Servers.
· Experience with AD Systems Administration

· Experience with managing or deploying enterprise services such as Active Directory, Office365, DHCP, DNS, File Services and client imaging.
· Experience leading project work independently.
· Willingness to travel on occasion to remote offices domestically and internationally.
· Able to lift 50 lbs as well as standing and walking during 8 hour shifts.

· Must have or able to obtain a Passport for international travel.

· Other responsibilities as specified by manager.

· Candidate must be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams.
· Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems.



PREFERRED QUALIFICATIONS

· Undergraduate degree in an IT discipline.
· Microsoft Certification(s)
· Experience with Powershell scripting.
· Demonstrated knowledge of networking concepts.