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Azure Support Engineer Jobs in Indiana (NOW HIRING)

Echopath LLC

Tier 2 Support Engineer

Indianapolis, IN · On-site

As a Tier 2 Support Engineer, you'll be the escalation point for our Tier 1 team and a trusted ... Familiarity with cloud platforms (Azure, AWS) * Experience with RMM tools and ticketing systems (e ...

IntraEdge

Azure Cloud IOT Engineering Lead

Indianapolis, IN · On-site

$53.25 - $71.25/hr

Azure Cloud Fullstack IOT Lead (Hands-on Engineering Lead) Responsibilities: * Lead design and ... Support DevOps team on CI/CD, blue/green and canary deployments, and operational runbooks.

Lilly

Azure Platform Engineer

Indianapolis, IN · On-site

$50.50 - $69/hr

L illy will not provide support for or sponsor work authorization or visas for this role, including ... Design, build, and maintain end-to-end CI/CD pipelines using Azure DevOps, GitHub Actions, or ...

TEKsystems

Azure Engineer

South Bend, IN · Remote

$40 - $80/hr

Support and administer Microsoft Azure Backup Server (MABS) strategies. Collaboration Tools ... Server Engineer or similar role Strong expertise with Microsoft Azure (VMs, Azure AD ...

Infosys

Azure Databricks Admin

Indianapolis, IN · On-site

$48.25 - $59.75/hr

Experience of supporting migration of legacy systems to Databricks on cloud platforms like Azure ... DevOps, Kubernetes, virtual machines, web/function apps, monitoring and security tools. Company

SEP

Azure Solution Architect (in person)

Westfield, IN · On-site

$60.50 - $79.50/hr

... , and marketing, as well as our client's executive leaders. What we have to offer * Clients in a ... Support sales meetings with your architectural expertise * Quickly build trust with our clients

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How much do azure support engineer jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for azure support engineer in Indiana is $37.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $44.38 per hour, depending on experience, location, and employer.

What is an Azure Support Engineer job?

An Azure Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft Azure services. They assist customers in diagnosing problems, optimizing cloud performance, and ensuring the stability of cloud solutions. Their role involves working with various Azure services, monitoring systems, and collaborating with internal teams to resolve complex cloud-related issues. Strong knowledge of networking, virtualization, cloud computing, and scripting is essential for this role.

What are the key skills and qualifications needed to thrive in the Azure Support Engineer position, and why are they important?

To thrive as an Azure Support Engineer, you need a solid understanding of Microsoft Azure services, troubleshooting skills, and experience with cloud computing environments, typically bolstered by a relevant degree or professional certifications. Familiarity with tools like Azure Portal, PowerShell, ARM templates, and certifications such as Microsoft Certified: Azure Administrator Associate are highly valued. Strong problem-solving abilities, effective communication, and a customer-centric approach are standout soft skills in this position. These skills are essential for resolving technical issues efficiently, supporting clients, and maintaining smooth cloud service operations.

What are the typical day-to-day responsibilities of an Azure Support Engineer?

As an Azure Support Engineer, your daily tasks usually include troubleshooting and resolving customer-reported issues, monitoring Azure resources, and providing guidance on best practices for deploying and managing cloud infrastructure. You'll work closely with both customers and internal product teams to identify root causes and deliver technical solutions, often using support ticketing systems and remote diagnostic tools. Additionally, you may be involved in creating technical documentation, knowledge base articles, and participating in on-call rotations. The role is highly collaborative and dynamic, allowing you to continuously expand your technical expertise in cloud technologies while directly impacting customer satisfaction.

What are the most commonly searched types of Azure Support Engineer jobs in Indiana? The most popular types of Azure Support Engineer jobs in Indiana are:
What are popular job titles related to Azure Support Engineer jobs in Indiana? For Azure Support Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Azure Support Engineer jobs in Indiana look for? The top searched job categories for Azure Support Engineer jobs in Indiana are:
Azure Support Engineer jobs near you
Infographic showing various Azure Support Engineer job openings in Indiana as of June 2026, with employment types broken down into 3% Locum Tenens, 2% Internship, 85% Full Time, 3% Part Time, 4% Temporary, and 3% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $78,913 per year, or $37.9 per hour.
Tier 2 Support Engineer

Tier 2 Support Engineer

Echopath LLC

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Be an early applicant

Job description

Salary: Salary Range: $58,000$73,000 DOE

About Us:

Echopath is an Indianapolis, IN-based IT Managed Services provider. We deliver IT projects, systems administration, help desk, and strategic planning services to clients across the United States. Our team takes pride in ensuring clients get the best solutions for their businesses. By combining a deep understanding of technology and their organization, we become our clients trusted partners in IT.

At Echopath, we don't just talk about our four core valueswe live them every day:

  • Be Compassionate
  • Exhibit no drama
  • Own it!
  • Achieve Lifelong Learning

If you're looking to join a team that values people as much as performance, Echopath might be your next home.


Job Summary:

We're seeking a client-facing IT Support Engineer to join our Tier 2 team, delivering hands-on desktop and system deployment services while providing dedicated technical support to our valued clients. As a Tier 2 Support Engineer, you'll be the escalation point for our Tier 1 team and a trusted technical advisor to our clients.


Qualified candidates will have a passion for exceeding expectations, strong communication skills, and a consistent professional manner and experience providing front-line assistance to clients both remotely and in person. You'll troubleshoot advanced issues, deploy solutions, and collaborate with other engineers to ensure seamless service delivery.


Requirements:

  • 3-5 years of experience in IT support, preferably in an MSP environment
  • Strong knowledge of Windows Server, Active Directory, and Office 365
  • Familiarity with cloud platforms (Azure, AWS)
  • Experience with RMM tools and ticketing systems (e.g., ConnectWise, Datto)
  • Excellent communication and customer service skills
  • Ability to confidently use tools like ping, tracert, nslookup, and netstat
  • Competent knowledge of local and wide area networks, switches, routers, and network topologies
  • Experience with common VPN types and configurations
  • Understanding of the OSI model, IP addressing, subnetting, and routing concepts
  • Collaboration skills
  • Critical thinking/root cause analysis
  • Accountability
  • Adaptability
  • Attention to detail
  • Degree in IT or related skills and/or comparable work experience
  • Relevant certifications (CompTIA Network+, Microsoft, Cisco) are a plus


Responsibilities:

  • Serve as an escalation point for Tier 1 engineers
  • Respond to and resolve escalated tickets from Tier 1 support
  • Provide remote and onsite support to customers, ensuring minimal downtime and disruption
  • Answer customer calls and respond to customer cases via all origins (email, chat, etc.) while providing our customers with a friendly and helpful experience
  • Participate in recurring operational tasks such as patch management, antivirus/EDR monitoring, and backup validation
  • Troubleshoot and resolve issues with Windows workstations, servers, Office 365/Microsoft 365, Active Directory, Exchange, VPNs, backups, firewalls, and endpoint security solutions
  • Document solutions and contribute to process improvement by sharing knowledge with peers
  • Assist with onboarding new clients and deploying infrastructure
  • Escalate issues not resolvable via knowledge base to Tier 3, as well as set customer expectations for follow-up (i.e. when to expect a follow-up contact and by whom)
  • Maintain a strong customer service focus by communicating clearly, setting expectations, and providing timely updates
  • Participate in on-call rotation and occasional after-hours support


What We Offer:

At Echopath, we believe that great work starts with a great environment. We're proud to offer a competitive benefits package and a culture that supports your growthboth professionally and personally.

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Hybrid work
  • Generous PTO and paid holidays
  • Flexible Spending Account (FSA)
  • 100% employer-paid basic term life & AD&D insurance
  • Ongoing training and certification support
  • A collaborative, tech-forward culture
  • Flexibility and support to help you thrivepersonally and professionally