... increase developer productivity so they can deliver secure, working applications faster using ... We're looking for a Junior Support Contractor to join our team and help keep our customer support ...
... increase developer productivity so they can deliver secure, working applications faster using ... We're looking for a Junior Support Contractor to join our team and help keep our customer support ...
Azure DevOps Engineer
Indianapolis, IN · On-site
$50.50 - $69/hr
We are seeking an Azure DevOps Engineer & Administrator to support mission criticalgovernment ... Provide technical, mentor junior engineers, and contribute to DevOps standards and documentation.
New
Quick apply
Azure DevOps Engineer
Indianapolis, IN · On-site
$50.50 - $69/hr
We are seeking an Azure DevOps Engineer & Administrator to support mission criticalgovernment ... Provide technical, mentor junior engineers, and contribute to DevOps standards and documentation.
New
Junior Software Engineer
Indianapolis, IN · On-site
Be both supported and challenged to grow your skillset, and work within a tight-knit team that ... NET Core, SQL Server and Azure. We have automated build deploy processes and value strong testing ...
Junior Software Engineer
Indianapolis, IN · On-site
Be both supported and challenged to grow your skillset, and work within a tight-knit team that ... NET Core, SQL Server and Azure. We have automated build deploy processes and value strong testing ...
Cloud Support Engineer II/Azure VMware Solution Operations Support Specialist
Indianapolis, IN · On-site
Seeking skilled professionals to join our Azure VMware Solution (AVS) operations support team. In ... Participate in on-call rotations, collaborate with cross-functional engineering teams, and ...
Cloud Support Engineer II/Azure VMware Solution Operations Support Specialist
Indianapolis, IN · On-site
Seeking skilled professionals to join our Azure VMware Solution (AVS) operations support team. In ... Participate in on-call rotations, collaborate with cross-functional engineering teams, and ...
Junior Software Engineer
Indianapolis, IN · On-site
Be both supported and challenged to grow your skillset, and work within a tight-knit team that ... In our stack, we use modern tools like React, Redux, Material UI, .NET Core, SQL Server and Azure.
Junior Software Engineer
Indianapolis, IN · On-site
Be both supported and challenged to grow your skillset, and work within a tight-knit team that ... In our stack, we use modern tools like React, Redux, Material UI, .NET Core, SQL Server and Azure.
Junior Software Engineer
Indianapolis, IN · On-site
Be both supported and challenged to grow your skillset, and work within a tight-knit team that ... In our stack, we use modern tools like React, Redux, Material UI, .NET Core, SQL Server and Azure.
Junior Software Engineer
Indianapolis, IN · On-site
Be both supported and challenged to grow your skillset, and work within a tight-knit team that ... In our stack, we use modern tools like React, Redux, Material UI, .NET Core, SQL Server and Azure.
Product Support Engineer III
Indianapolis, IN · On-site +1
Who You'll Work With You'll join a team of expert Product Support Engineers within Teradata ... Experience with public cloud platforms such as AWS, Azure, or Google Cloud, and/or private cloud ...
Product Support Engineer III
Indianapolis, IN · On-site +1
Who You'll Work With You'll join a team of expert Product Support Engineers within Teradata ... Experience with public cloud platforms such as AWS, Azure, or Google Cloud, and/or private cloud ...
Cloud Platform Delivery Lead - Azure: Manager
Indianapolis, IN · On-site
$60.75 - $79/hr
... junior staff. You are responsible for securing project success and maintaining exceptional ... support tenant-as-a-service capabilities that enable engineering teams to provision secure and ...
Cloud Platform Delivery Lead - Azure: Manager
Indianapolis, IN · On-site
$60.75 - $79/hr
... junior staff. You are responsible for securing project success and maintaining exceptional ... support tenant-as-a-service capabilities that enable engineering teams to provision secure and ...
Junior Engineer
Crane, IN · On-site
Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance ... We are seeking a Junior Engineer to support Airborne Electronic Warfare systems and related ...
Junior Engineer
Crane, IN · On-site
Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance ... We are seeking a Junior Engineer to support Airborne Electronic Warfare systems and related ...
Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance ... We are seeking a Junior Engineer to support Airborne Electronic Warfare systems and related ...
Platform Lifecycle Support; and Foreign Military Sales. Unified by decades of trusted performance ... We are seeking a Junior Engineer to support Airborne Electronic Warfare systems and related ...
Tier 3 Support Engineer
Indianapolis, IN · On-site
Experience with virtualization and infrastructure technologies such as Azure, VMware, and/or HyperV ... Support the development of runbooks and repeatable processes to enable lower tiers to resolve more ...
Quick apply
Tier 3 Support Engineer
Indianapolis, IN · On-site
Experience with virtualization and infrastructure technologies such as Azure, VMware, and/or HyperV ... Support the development of runbooks and repeatable processes to enable lower tiers to resolve more ...
Junior Engineer
Fort Wayne, IN · On-site
Provide day to day support in the area of engineering for all projects * Develop and maintain ... May work with other junior Engineers on a common project that is routine reoccurring in nature.
Junior Engineer
Fort Wayne, IN · On-site
Provide day to day support in the area of engineering for all projects * Develop and maintain ... May work with other junior Engineers on a common project that is routine reoccurring in nature.
Junior Engineer
Fort Wayne, IN · On-site
Provide day to day support in the area of engineering for all projects * Develop and maintain ... May work with other junior Engineers on a common project that is routine reoccurring in nature.
Quick apply
Junior Engineer
Fort Wayne, IN · On-site
Provide day to day support in the area of engineering for all projects * Develop and maintain ... May work with other junior Engineers on a common project that is routine reoccurring in nature.
Junior Systems Engineer The Junior Systems Engineer will support the development of innovative designs to challenging engineering problems for a wide variety of applications. The Junior Systems ...
Junior Systems Engineer The Junior Systems Engineer will support the development of innovative designs to challenging engineering problems for a wide variety of applications. The Junior Systems ...
It also requires serving as a technical lead for junior engineers and helping support leadership influence the product roadmap, product quality, and supportability. Minimum Qualifications & Skills
It also requires serving as a technical lead for junior engineers and helping support leadership influence the product roadmap, product quality, and supportability. Minimum Qualifications & Skills
It also requires serving as a technical lead for junior engineers and helping support leadership influence the product roadmap, product quality, and supportability. Minimum Qualifications & Skills
It also requires serving as a technical lead for junior engineers and helping support leadership influence the product roadmap, product quality, and supportability. Minimum Qualifications & Skills
Azure Cloud IOT Engineering Lead
Indianapolis, IN · On-site
$53.25 - $71.25/hr
Azure Cloud Fullstack IOT Lead (Hands-on Engineering Lead) Responsibilities: * Lead design and ... Support DevOps team on CI/CD, blue/green and canary deployments, and operational runbooks.
Azure Cloud IOT Engineering Lead
Indianapolis, IN · On-site
$53.25 - $71.25/hr
Azure Cloud Fullstack IOT Lead (Hands-on Engineering Lead) Responsibilities: * Lead design and ... Support DevOps team on CI/CD, blue/green and canary deployments, and operational runbooks.
It also requires serving as a technical lead for junior engineers and helping support leadership influence the product roadmap, product quality, and supportability. Minimum Qualifications & Skills
It also requires serving as a technical lead for junior engineers and helping support leadership influence the product roadmap, product quality, and supportability. Minimum Qualifications & Skills
The Junior Systems Engineer will support the development of innovative designs to challenging engineering problems for a wide variety of applications. The Junior Systems Engineer will be responsible ...
The Junior Systems Engineer will support the development of innovative designs to challenging engineering problems for a wide variety of applications. The Junior Systems Engineer will be responsible ...
It also requires serving as a technical lead for junior engineers and helping support leadership influence the product roadmap, product quality, and supportability. Minimum Qualifications & Skills
It also requires serving as a technical lead for junior engineers and helping support leadership influence the product roadmap, product quality, and supportability. Minimum Qualifications & Skills
Junior Azure Support Engineer information
What is the difference between Junior Azure Support Engineer vs Azure Support Specialist?
| Aspect | Junior Azure Support Engineer | Azure Support Specialist |
|---|---|---|
| Required Certifications | Azure Fundamentals (AZ-900), basic support certifications | Azure Fundamentals (AZ-900), advanced support certifications often preferred |
| Work Environment | Entry-level support teams, cloud service providers, IT departments | Support teams, cloud service providers, enterprise IT environments |
| Employer & Industry Usage | Tech companies, MSPs, cloud service providers | Large enterprises, cloud providers, consulting firms |
| Common Search & Comparison | Yes | Yes |
The main difference between a Junior Azure Support Engineer and an Azure Support Specialist lies in experience level and certification requirements. Junior Azure Support Engineers typically handle basic support tasks and have foundational certifications, while Azure Support Specialists often possess more advanced certifications and handle complex issues. Both roles are vital in cloud support environments, but the Specialist role usually requires more experience and technical expertise.
What are the most commonly searched types of Azure Support Engineer jobs in Indiana? The most popular types of Azure Support Engineer jobs in Indiana are:
What are popular job titles related to Junior Azure Support Engineer jobs in Indiana? For Junior Azure Support Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Junior Azure Support Engineer jobs in Indiana look for? The top searched job categories for Junior Azure Support Engineer jobs in Indiana are:
What cities in Indiana are hiring for Junior Azure Support Engineer jobs? Cities in Indiana with the most Junior Azure Support Engineer job openings:
Contractor
Posted 13 days ago
Job description
ActiveState enables enterprise development teams to improve their security posture and increase developer productivity so they can deliver secure, working applications faster using secure open source software, which can be consumed as libraries and dependencies, secure containers, or runtimes, either directly from ActiveState's website, portal, or command-line interfaces or via integration with other tools within our customers' environments.
We're looking for a Junior Support Contractor to join our team and help keep our customer support operation running smoothly. You'll be the first line of defense for incoming tickets, making sure nothing falls through the cracks and every issue gets routed to the right place fast. This role is a great fit for someone early in their career who's technically curious and thrives on organization and clear communication. You'll play a direct role in shaping the customer experience and improving how our team handles support at scale.
About YouYou're someone who gets satisfaction from bringing order to chaos. Incoming tickets, ambiguous requests, and competing priorities are part of your day to day. You know how to read a support request, figure out what's actually being asked, and make sure it lands with the right person. You're not easily overwhelmed, and you follow through.
You have some technical background, whether from a degree, a bootcamp, or just hands-on experience tinkering. You don't need to be a seasoned engineer, but you need to be comfortable reading error messages, understanding basic software concepts, and asking smart questions when something doesn't make sense. You know that good support starts with actually understanding the problem.
Your communication is clear, professional, and human. You write well, you know how to ask for the right information without being annoying, and you treat customers like people. This role is a great launchpad for someone who wants to grow in technical support, customer success, or operations.
- Ticket Triage: Review and categorize incoming support tickets, assess priority and severity, and route them to the appropriate team member or queue.
- First Response: Send timely, clear, and professional initial responses to customers, acknowledging their issue and setting expectations on next steps.
- Queue Management: Monitor the support queue throughout the day to ensure tickets are moving forward and nothing is stalled or missed.
- Issue Documentation: Capture detailed notes on each ticket, including steps to reproduce, customer environment details, and any troubleshooting already attempted.
- Escalation Coordination: Identify tickets that require engineering or product involvement and escalate with full context so handoffs are seamless.
- Follow-Up: Track open tickets and proactively follow up with customers and internal team members to keep issues moving toward resolution.
- Process Improvement: Flag recurring issues or patterns in the queue and surface them to the team to inform documentation or product fixes.
- Knowledge Base Contribution: Help maintain and update internal and customer-facing support documentation based on common questions and resolved tickets.
- 1-2 years of experience in a technical support, helpdesk, or customer-facing technical role
- Comfortable working with software tools, ticketing systems (e.g.,Salesforce, Jira, Freshdesk), and basic troubleshooting workflows
- Strong written communication skills with a clear, professional tone
- High attention to detail, especially when documenting issues and managing multiple tickets simultaneously
- Ability to prioritize and stay organized in a fast-moving queue environment
- Familiarity with basic software development or IT concepts (command line, logs, environment configs, etc.)vv
- Self-directed and reliable, especially in a remote/async work environment
Nice to Haves:
- Technical certifications (CompTIA, Cloud, or DevOps related).
- Degree or Diploma in Computer Science, Information Technology, or a related field.
- Hands-on experience with APIs or system integration projects.
- Prior exposure to open source software, DevSecOps, or enterprise development environments.
- Exposure to Python or other scripting languages
- Experience working in a fully remote team
- Working for a stable and growing company that offers the environment and personal growth potential of a start-up as well as the stability of a business with established revenue.
- The chance to work with a smart, enthusiastic team of people.
- The chance to work on a project that will change the work lives of developers around the world, including your own!