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Desktop Imaging Engineer Jobs in Indiana (NOW HIRING)

Desktop Engineer - Store Support Location: Ashley, IN - Onsite Only w2 The Desktop Engineer - Store ... Support software deployment, antivirus updates, imaging, and device provisioning. 5. Network ...

L2 Desktop Support Technician

Princeton, IN Β· On-site

$19 - $24.25/hr

Handle imaging (PXE/USB), installs, upgrades, and break-fix activities * Manage devices with Intune ... Support remote engineering teams in application packaging, software distribution, image management ...

L2 Desktop Support Technician

Princeton, IN Β· On-site

$19 - $24.25/hr

Handle imaging (PXE/USB), installs, upgrades, and break-fix activities * Manage devices with Intune ... Support remote engineering teams in application packaging, software distribution, image management ...

... imaging (PXE/USB), installs, upgrades, and break-fix activities Β· Manage devices with Intune ... engineering teams in application packaging, software distribution, image management, MDM ...

... engineering software. This position expands on the IT Support Technician I position by adding ... reporting, imaging computers, and IT asset management * Configuration and deployment of client ...

... engineering software. This position expands on the IT Support Technician I position by adding ... imaging computers, and IT asset management β€’ Configuration and deployment of client's equipment ...

... desk, Imaging, Office 365, Windows 7, Deployment, Mac, O365, Ticketing system, Service desk ... Experience: β€’ 5-7 years of proven experience within IT engineering or System Administration β€’ ...

... peripherals (imaging/deployment, docks, monitors, printers/scanners) and routine BIOS/firmware ... Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP ...

$95K - $125K/yr

Infrastructure Engineer Location: Indianapolis, IN We are seeking an experienced and versatile ... This role will also involve managing enterprise imaging technologies for desktop deployment and ...

New

... desktop and laptop systems while supporting associates directly at their workstations and on the ... The role requires frequent interaction with production personnel, engineers, administrative staff ...

... desktop and laptop systems while supporting associates directly at their workstations and on the ... The role requires frequent interaction with production personnel, engineers, administrative staff ...

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Desktop Imaging Engineer information

What does a desktop imaging engineer do?

A Desktop Imaging Engineer is responsible for creating, maintaining, and deploying standardized operating system images across an organization’s computers. Their work ensures that all company devices have the necessary software, security updates, and configurations for efficient and secure operation. They often use tools like Microsoft SCCM, MDT, or similar platforms to automate image deployment, troubleshoot issues, and support large-scale rollouts. This role is crucial for IT departments to manage endpoints effectively, reduce setup time, and maintain compliance with organizational standards.

What are the key skills and qualifications needed to thrive as a desktop imaging engineer?

A Desktop Imaging Engineer should have expertise in operating system deployment, scripting (such as PowerShell), and experience with imaging tools like Microsoft MDT or SCCM, often supported by a degree in IT or related certifications. Familiarity with endpoint management platforms, automation tools, and troubleshooting hardware and software issues is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These abilities ensure efficient and consistent workstation deployments, supporting organizational productivity and minimizing technical downtime.

What are some common challenges faced by desktop imaging engineers during large-scale deployments?

Desktop Imaging Engineers often encounter challenges such as hardware compatibility issues, network bandwidth limitations during mass image deployments, and ensuring uniformity across diverse device models. Troubleshooting driver conflicts and managing last-minute updates or software patches can also impact timelines. Collaboration with IT support, network teams, and end users is essential to promptly resolve issues and maintain a smooth deployment process.

What is the difference between Desktop Imaging Engineer vs Desktop Support Technician?

AspectDesktop Imaging EngineerDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentImaging labs, deployment sites, IT departmentsHelp desks, user offices, on-site support
Primary ResponsibilitiesCreating and deploying system images, OS installationsTroubleshooting hardware/software issues, user support
Industry UsageIT departments in corporate, government, educationIT support teams across various industries

The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.

What are popular job titles related to Desktop Imaging Engineer jobs in Indiana?

For Desktop Imaging Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Desktop Imaging Engineer jobs in Indiana look for?

The top searched job categories for Desktop Imaging Engineer jobs in Indiana are:

What cities in Indiana are hiring for Desktop Imaging Engineer jobs?

Cities in Indiana with the most Desktop Imaging Engineer job openings:

Infographic showing various Desktop Imaging Engineer job openings in Indiana as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 86% Full Time, 9% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Desktop Engineer &ndash

Ashley, IN β€’ On-site

Contractor

Re-posted 2 days ago


Job description

Hi ,

This is Rachael from SidRam Tech, We have an urgent position Desktop Engineer – Store Support @ Ashley, IN - Onsite

Job Title: Desktop Engineer – Store Support

Location: Ashley, IN – Onsite

Only w2

 

Job Description:

The Desktop Engineer – Store Support is responsible for providing end to end technical assistance to retail store locations, ensuring seamless operation of desktops, POS systems, printers, network devices, and store specific applications. This role involves remote troubleshooting, onsite support coordination, incident management, and proactive maintenance to reduce store downtime and enhance end user experience.

Key Responsibilities

1. End User Support

  • Provide L1/L2 support to store employees for desktops, laptops, POS terminals, tablets, printers, scanners, and handheld devices.
  • Troubleshoot hardware/software issues via remote tools or phone support.
  • Assist with OS login, domain issues, password resets, and application errors.

2. Store IT Operations

  • Ensure all store systems (POS, billing systems, kiosks, RFID scanners, CCTV monitoring, etc.) function smoothly.
  • Monitor store IT health dashboards and act on alerts.
  • Perform system patching, updates, and routine maintenance.

3. Incident & Service Management

  • Log, track, and resolve tickets using ITSM tools (ServiceNow, Remedy, Jira, etc.).
  • Meet defined SLAs for incident resolution and service requests.
  • Escalate high-severity issues to L3 or vendor teams when needed.

 

4. Hardware & Software Management

  • Install, configure, and troubleshoot Windows/Mac systems and store applications.
  • Replace faulty peripherals (keyboards, mice, barcode scanners, receipt printers, etc.).
  • Support software deployment, antivirus updates, imaging, and device provisioning.

5. Network & Connectivity Support

  • Troubleshoot LAN/Wi-Fi issues at store locations.
  • Support basic network device checks (routers, switches, access points).
  • Coordinate with the network team/vendor for outages or equipment failures.

6. Vendor & Onsite Coordination

  • Work with field technicians and OEM partners for hardware repair and replacement.
  • Verify onsite fix quality and ensure systems are fully functional before closure.

7. Documentation

  • Maintain technical documentation, knowledgebase articles, and SOPs.
  • Update inventory of store IT assets (desktops, scanners, printers, etc.).

Required Skills & Qualifications

Technical Skills

  • Strong knowledge of Windows OS, Active Directory, Office 365, and remote support tools (TeamViewer, SCCM, Intune, Bomgar).
  • Hands on experience with POS systems, store hardware, and peripherals.
  • Understanding of TCP/IP, DHCP, DNS, Wi-Fi troubleshooting.
  • Basic knowledge of imaging tools (SCCM, MDT, Intune Autopilot).

Soft Skills

  • Excellent communication and customer service.
  • Ability to work under pressure during store peak hours.
  • Strong problem solving and multitasking ability

Rachael

IT Services | Development | Staffing

URL: http:/www.sidramtech.com |

Email: rachael@sidramtech.com

Direct: 4705239688

Led by 25+ Years of Industry Experience

 

 

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