Sidram Technologies

62 Sidram Technologies Jobs Hiring Near You

Hi , This is Rachael from SidRam Tech, We have an urgent position ITSM Consultant @ Boston, MA - Onsite Job Title: ITSM Consultant Location: Boston, MA - Onsite We are looking for an ITSM Specialist ...

HI This is Rachael from SidRam Tech, We have an urgent position for MemSQL DBA / Administrator @ Irving, TX | New Jersey | Tampa, FL (Any where in usa are ok ) our Direct client. Kindly have a look ...

SRE Lead

Plano, TX · On-site

$54.50 - $72.50/hr

Hi , This is Rachael from SidRam Tech, We have an urgent position SRE Lead @ Plano, TX - Onsite Job Title: SRE Lead Location: Plano, TX - Onsite We are seeking an experienced 13 to 18 years of ...

Hi , This is Rachael from SidRam Tech, We have an urgent position Technical Writer @ Santa Clara, CA Title: Technical Writer Location: Santa Clara, CA Customer: J&J JD: Key Responsibilities

Hello Everyone, This is Rachael from SidRam Tech, We have an urgent position Microsoft Fabric @ Phoenix, AZ - Onsite Job Title: Microsoft Fabric Location: Phoenix, AZ - Onsite Overall - 15 years ...

next page

Showing results 1-20

Sidram Technologies Jobs Information

What are the most popular states for Sidram Technologies jobs?
What are the most popular job types at Sidram Technologies?
    What are the most popular categories at Sidram Technologies?
    Infographic showing various job openings at Sidram Technologies in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 100% Physical job distribution.

    ITSM Consultant

    Sidram Technologies

    Boston, MA • On-site

    Contractor

    Posted 23 days ago


    Job description

    Hi ,

    This is Rachael from SidRam Tech, We have an urgent position  ITSM Consultant @ Boston, MA - Onsite

    Job Title: ITSM Consultant

    Location: Boston, MA - Onsite

     

    Job Description:

     

    We are looking for an ITSM Specialist with hands-on experience in ManageEngine and/or ServiceChannel platforms. The ideal candidate will be responsible for managing IT service management processes, handling incidents and service requests, and ensuring smooth IT operations.

     

    Key Responsibilities:

    Administer and support ITSM tools like ManageEngine and/or ServiceChannel

    Manage incident, problem, and change management processes

    Monitor ticket queues and ensure timely resolution of issues

    Configure workflows, SLAs, and automation within the ITSM platform

    Collaborate with IT teams and business users for service improvements

    Generate reports and maintain documentation for IT operations

     

    Required Skills:

    Experience with ManageEngine and/or ServiceChannel ITSM tools

    Strong understanding of ITIL processes (Incident, Problem, Change Management)

    Good troubleshooting and analytical skills

    Excellent communication and stakeholder management abilities

    Rachael

    IT Services | Development | Staffing

    URL: http:/www.sidramtech.com | 

    Email: rachael@sidramtech.com

    Direct: 4705239688

    Led by 25+ Years of Industry Experience

     

     

    E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

    SIDRAM TECHNOLOGIES  participates in the Employment Eligibility Verification Program (E-Verify) offered by USCIS.

    www.dhs.gov/E-Verify