Job Title: IT Support Specialist (L1 Helpdesk - Warehouse) Position Type: Contract (12 months) Location: Whitestown, Indiana (Onsite) Salary Rate: $18-$20 per hour (USD) Job ID#:#168992 As an ...
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Job Title: IT Support Specialist (L1 Helpdesk - Warehouse) Position Type: Contract (12 months) Location: Whitestown, Indiana (Onsite) Salary Rate: $18-$20 per hour (USD) Job ID#:#168992 As an ...
IT Support Specialist (L1 Helpdesk - Warehouse)
Whitestown, IN · On-site
$18 - $20/hr
Job Title: IT Support Specialist (L1 Helpdesk - Warehouse) Position Type: Contract (12 months) Location: Whitestown, Indiana (Onsite) Salary Rate: $18-$20 per hour (USD) Job ID#:#168992 As an ...
IT Support Specialist (L1 Helpdesk - Warehouse)
Whitestown, IN · On-site
$18 - $20/hr
Job Title: IT Support Specialist (L1 Helpdesk - Warehouse) Position Type: Contract (12 months) Location: Whitestown, Indiana (Onsite) Salary Rate: $18-$20 per hour (USD) Job ID#:#168992 As an ...
IT Manager
Austin, IN · On-site +1
$91K - $111K/yr
IT Manager Role Summary The IT Manager at inKind is responsible for building, operating, and ... As the company scales, you'll help define processes, policies, and systems that improve reliability ...
IT Manager
Austin, IN · On-site +1
$91K - $111K/yr
IT Manager Role Summary The IT Manager at inKind is responsible for building, operating, and ... As the company scales, you'll help define processes, policies, and systems that improve reliability ...
IT Analyst
Vincennes, IN · On-site
$65K/yr
The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with system administration, and collaborates with departments to implement technology solutions that support ...
IT Analyst
Vincennes, IN · On-site
$65K/yr
The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with system administration, and collaborates with departments to implement technology solutions that support ...
IT Analyst
$65K/yr
The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with system administration, and collaborates with departments to implement technology solutions that support ...
IT Analyst
$65K/yr
The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with system administration, and collaborates with departments to implement technology solutions that support ...
In addition, you will assist with technology governance initiatives by helping coordinate security ... What You'll Do IT Operations 50% Act as the first line of defense for technical issues. This ...
In addition, you will assist with technology governance initiatives by helping coordinate security ... What You'll Do IT Operations 50% Act as the first line of defense for technical issues. This ...
IT Engineer
Whitestown, IN · On-site
Required : • 2+ years of experience in IT support or helpdesk roles • Hands-on experience with hardware troubleshooting and end-user support • Basic knowledge of networking (Wi-Fi, VPN ...
IT Engineer
Whitestown, IN · On-site
Required : • 2+ years of experience in IT support or helpdesk roles • Hands-on experience with hardware troubleshooting and end-user support • Basic knowledge of networking (Wi-Fi, VPN ...
IT Intern
Newburgh, IN · On-site
$14.25 - $19/hr
The IT Intern will support ESGs Infrastructure and Help Desk teams while also contributing to emerging AI initiatives. This role blends traditional IT operationsuser support, systems administration ...
IT Intern
Newburgh, IN · On-site
$14.25 - $19/hr
The IT Intern will support ESGs Infrastructure and Help Desk teams while also contributing to emerging AI initiatives. This role blends traditional IT operationsuser support, systems administration ...
Director of IT Operations
Muncie, IN · On-site
$130K - $150K/yr
Oversee the IT help desk and support operations to ensure timely, high-quality resolution of user issues. * Define and monitor SLAs and KPIs for service delivery; provide regular reporting to the ...
Director of IT Operations
Muncie, IN · On-site
$130K - $150K/yr
Oversee the IT help desk and support operations to ensure timely, high-quality resolution of user issues. * Define and monitor SLAs and KPIs for service delivery; provide regular reporting to the ...
Director of IT Operations
Muncie, IN · On-site
$130K - $150K/yr
Oversee the IT help desk and support operations to ensure timely, high-quality resolution of user issues. * Define and monitor SLAs and KPIs for service delivery; provide regular reporting to the ...
Director of IT Operations
Muncie, IN · On-site
$130K - $150K/yr
Oversee the IT help desk and support operations to ensure timely, high-quality resolution of user issues. * Define and monitor SLAs and KPIs for service delivery; provide regular reporting to the ...
Description POSITION SUMMARY: The IT Administrator manages and maintains our organization ... Provide helpdesk support to end users across departments. * Administer backup, disaster recovery ...
Description POSITION SUMMARY: The IT Administrator manages and maintains our organization ... Provide helpdesk support to end users across departments. * Administer backup, disaster recovery ...
IT Administrator
Wabash, IN · On-site
POSITION SUMMARY: The IT Administrator manages and maintains our organization's technology ... Provide helpdesk support to end users across departments. * Administer backup, disaster recovery ...
IT Administrator
Wabash, IN · On-site
POSITION SUMMARY: The IT Administrator manages and maintains our organization's technology ... Provide helpdesk support to end users across departments. * Administer backup, disaster recovery ...
IT Engineer
Whitestown, IN · On-site
$25 - $30/hr
Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and ...
IT Engineer
Whitestown, IN · On-site
$25 - $30/hr
Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and ...
Help Desk Analyst
Indianapolis, IN · On-site
$19.50 - $26.50/hr
... an IT Helpdesk role OR AS in IT or Computer Science with up to 4 years of experience in an IT Helpdesk role. * Collaborative interpersonal skills * Ability to adapt and take initiative. * Great ...
Help Desk Analyst
Indianapolis, IN · On-site
$19.50 - $26.50/hr
... an IT Helpdesk role OR AS in IT or Computer Science with up to 4 years of experience in an IT Helpdesk role. * Collaborative interpersonal skills * Ability to adapt and take initiative. * Great ...
IT Technician
New Carlisle, IN · On-site
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
IT Technician
New Carlisle, IN · On-site
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
IT Technician
New Carlisle, IN · On-site
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
IT Technician
New Carlisle, IN · On-site
This is a great opportunity for an IT professional who is passionate about technology and customer ... helping users transition to new systems and solutions. * Network Support - Assist with basic ...
IT Consultant
Indianapolis, IN · On-site
Civil Engineering / Infrastructure Overview Our client is seeking an experienced IT Consultant to ... You will make a direct impact by helping clients strategically leverage technology to solve ...
IT Consultant
Indianapolis, IN · On-site
Civil Engineering / Infrastructure Overview Our client is seeking an experienced IT Consultant to ... You will make a direct impact by helping clients strategically leverage technology to solve ...
IT Consultant
Indianapolis, IN · On-site
Civil Engineering / Infrastructure Overview Our client is seeking an experienced IT Consultant to ... You will make a direct impact by helping clients strategically leverage technology to solve ...
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IT Consultant
Indianapolis, IN · On-site
Civil Engineering / Infrastructure Overview Our client is seeking an experienced IT Consultant to ... You will make a direct impact by helping clients strategically leverage technology to solve ...
IT Engineer
Whitestown, IN · On-site
Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and ...
Quick apply
IT Engineer
Whitestown, IN · On-site
Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of experience in IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and ...
It Helpdesk Trainee information
See Indiana salary details
$12.12 - $13.95
2% of jobs
$13.95 - $15.78
6% of jobs
$15.78 - $17.61
12% of jobs
$18.13 is the 25th percentile. Wages below this are outliers.
$17.61 - $19.44
17% of jobs
The median wage is $20.91 / hr.
$19.44 - $21.27
16% of jobs
$21.27 - $23.10
16% of jobs
$24.02 is the 75th percentile. Wages above this are outliers.
$23.10 - $24.93
12% of jobs
$24.93 - $26.76
7% of jobs
$26.76 - $28.59
6% of jobs
$28.59 - $30.42
3% of jobs
$30.42 - $32.25
2% of jobs
$12
$22
$32
How much do it helpdesk trainee jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for it helpdesk trainee in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.
What is an IT Helpdesk trainee?
An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.
What are the key skills and qualifications needed to thrive in the IT Helpdesk trainee position, and why are they important?
To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.
What are the typical daily responsibilities of an IT Helpdesk trainee?
As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.
What are the most commonly searched types of It Helpdesk jobs in Indiana? The most popular types of It Helpdesk jobs in Indiana are:
What are popular job titles related to It Helpdesk Trainee jobs in Indiana? For It Helpdesk Trainee jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Trainee jobs in Indiana look for? The top searched job categories for It Helpdesk Trainee jobs in Indiana are:
What cities in Indiana are hiring for It Helpdesk Trainee jobs? Cities in Indiana with the most It Helpdesk Trainee job openings:
Contractor
Re-posted 4 days ago
Job description
Job Title: IT Support Specialist (L1 Helpdesk – Warehouse)
Position Type: Contract (12 months)
Location: Whitestown, Indiana (Onsite)
Salary Rate: $18–$20 per hour (USD)
Job ID#:#168992
Job Description:
As an IT Support Specialist, you will provide first-level technical support to warehouse employees and internal users. You will be the first point of contact for IT-related issues, helping ensure smooth day-to-day operations across devices, systems, and basic network connectivity.
This is a hands-on role ideal for someone early in their IT career who enjoys troubleshooting, working onsite, and supporting users in a fast-paced environment.
Responsibilities:
- Provide L1 support for laptops, desktops, mobile devices, and printers
- Troubleshoot basic hardware, software, and connectivity issues
- Support warehouse equipment such as scanners and Zebra printers
- Assist with device setup, imaging, and user onboarding/offboarding
- Log and track tickets using a ticketing system, escalating when needed
- Provide onsite, hands-on support to resolve user issues quickly
- Follow basic IT processes and help maintain documentation
Requirements:
- 1–3 years of experience in IT support, helpdesk, or technical support
- Basic troubleshooting skills for Windows/Mac devices and common applications
- Familiarity with printers, scanners, or general hardware support
- Basic understanding of networking (Wi-Fi, VPN, connectivity issues)
- Experience with ticketing systems (ServiceNow, Jira, etc.) is a plus
- Familiarity with Active Directory or Microsoft 365 is a plus
- Strong communication skills and customer service mindset
- Comfortable working onsite in a warehouse environment
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
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About IntelliPro
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Santa Clara, CA, US
Year founded
2009