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Cyber Security Help Desk Jobs in Indiana (NOW HIRING)

Crowe

Cybersecurity Intern

Indianapolis, IN · On-site

Join us at Crowe and embark on a career where you can help shape the future of our industry. What ... This is not a typical desk job. Starting from day one, you will be in the field working side by ...

Crowe LLP

Cybersecurity Intern

Indianapolis, IN

$27 - $42/hr

Join us at Crowe and embark on a career where you can help shape the future of our industry. What ... This is not a typical desk job. Starting from day one, you will be in the field working side by ...

Merchants Bancorp

Systems Support Analyst

Carmel, IN · On-site

Independently maintain the help desk ticketing system, working tickets and maintaining timely ... Must have a solid understanding of security and cybersecurity fundamentals, including MFA ...

Gebhart Holdings

IT Administrator

Wabash, IN · On-site

Knowledge of cybersecurity frameworks and compliance * Self-starter that takes initiative with high ... Help Desk, Linux PHYSICAL DEMANDS AND WORK ENVIRONMENT: * Physical Activity: Talking, hearing ...

Gebhart Holdings

IT Administrator

Wabash, IN

Knowledge of cybersecurity frameworks and compliance * Self-starter that takes initiative with high ... Help Desk, Linux PHYSICAL DEMANDS AND WORK ENVIRONMENT: * Physical Activity: Talking, hearing ...

Welch Packaging

Network Administrator

Elkhart, IN · On-site

Develop and maintain SOP's for network department * Support IT help desk and systems teams with ... Understanding of cybersecurity fundamentals and safe networking practices. SPECIFIC KNOWLEDGE ...

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Cyber Security Help Desk information

See Indiana salary details

$42.8K

$88.7K

$138K

How much do cyber security help desk jobs pay per year?

As of Aug 23, 2026, the average yearly pay for cyber security help desk in Indiana is $88,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $106,600.00 per year, depending on experience, location, and employer.

What is a cyber security help desk?

A Cyber Security Help Desk job involves providing technical support and guidance to users regarding cybersecurity issues. Responsibilities include troubleshooting security incidents, assisting with password resets, monitoring suspicious activities, and ensuring compliance with security policies. Professionals in this role help protect an organization's data by responding to security alerts, educating users on best practices, and escalating critical issues to higher-level cybersecurity teams.

What are the key skills and qualifications needed to thrive in the cyber security help desk position?

To thrive as a Cyber Security Help Desk professional, you need a solid understanding of information security principles, troubleshooting skills, and experience with operating systems and network protocols, often supported by a degree in IT or cybersecurity. Familiarity with ticketing systems, security information and event management (SIEM) tools, and certifications such as CompTIA Security+ or Cisco CCNA is highly valued. Strong communication, problem-solving abilities, and a customer-focused attitude distinguish outstanding Help Desk analysts. These competencies ensure timely resolution of security issues, effective support for users, and stronger overall organizational protection.

What are some common challenges faced by cyber security help desk professionals?

Cyber Security Help Desk professionals often encounter the challenge of resolving diverse security issues quickly while balancing the needs and technical understanding of end-users. They may need to identify and respond to threats such as phishing emails or malware, sometimes under time pressure, and must keep up with ever-evolving cybersecurity risks. Additionally, translating complex technical information into clear guidance for staff with varying backgrounds is a frequent aspect of the role. These challenges are rewarding for those who enjoy problem-solving, learning new technologies, and working collaboratively to protect organizational assets.

What are the most commonly searched types of Cyber Security Help Desk jobs in Indiana?

The most popular types of Cyber Security Help Desk jobs in Indiana are:

What are popular job titles related to Cyber Security Help Desk jobs in Indiana?

For Cyber Security Help Desk jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Cyber Security Help Desk jobs in Indiana look for?

The top searched job categories for Cyber Security Help Desk jobs in Indiana are:

Cyber Security Help Desk jobs near you
Infographic showing various Cyber Security Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $88,657 per year, or $42.6 per hour.

Dir. IT Infrastructure

INDIANA MILLS & MANUFACTURING INC

Westfield, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

IMMI is seeking a qualified and highly motivated individual to fill the role of Director of IT Infrastructure. The Director reports directly to the VP of Information Technology and manages the primary functional groups of the IT Infrastructure team, consisting of Networking & Telephony, Systems Administration, and Help Desk.

IMMI is a growing manufacturing company started in 1961. IMMI recently became an ESOP, allowing team members to become ‘owners’ and share in the company’s future success. IMMI is a dynamic company serving over eleven different markets, for hundreds of customers, in multiple countries.

LOCATION: Onsite- Westfield, IN with hybrid flexibility

Essential Functions:

  • Infrastructure Strategy & Planning

    • Develop and execute IT infrastructure strategies aligned with global business objectives and growth plans.

    • Drive adoption of automation, cloud solutions, and emerging technologies to enhance scalability and efficiency.

    • Establish KPIs, SLAs, and performance benchmarks for infrastructure operations.

    • Collaborate with executive leadership and business units to ensure infrastructure initiatives support evolving technology needs.

    Network, Systems & Cloud Management

    • Lead the design, implementation, and optimization of enterprise systems, including networks, servers, storage, and data centers.

    • Manage hybrid cloud environments (Azure, AWS) and virtualization platforms.

    • Ensure high availability, reliability, and performance across all IT systems.

    • Direct implementation of scalable, cost-effective technology solutions across plants and offices.

    Cybersecurity, Compliance & Risk Management

    • Oversee cybersecurity strategies, monitoring, and threat mitigation.

    • Implement disaster recovery, backup solutions, and business continuity planning.

    • Ensure compliance with industry standards, regulatory requirements, and corporate IT policies.

    • Monitor emerging infrastructure trends, threats, and compliance requirements.

    • Lead global infrastructure projects, upgrades, and technology rollouts on schedule and within budget.

Skills and Qualifications:

  • Bachelor's Degree in IT, Computer Science, or a related field (Master’s preferred).

  • 10+ years of progressive IT experience, including 5+ years in leadership roles managing enterprise infrastructure.

  • Expertise in network architecture, server virtualization, storage, cloud computing (Azure, AWS), and cybersecurity.

  • Proven experience leading infrastructure initiatives in multi-site or global manufacturing or enterprise environments.

  • Strong skills in vendor management, budgeting, strategic planning, and project execution.

  • Excellent leadership, communication, problem-solving, and decision-making abilities.

  • Knowledge of disaster recovery, business continuity, and regulatory compliance frameworks.

Required Tools:

  • Infrastructure & Cloud: VMware, Azure, AWS, Microsoft 365, Active Directory, Azure AD

  • Networking & Security: Routers, switches, firewalls, VPN, endpoint security, SIEM tools

  • Systems & Monitoring: Windows Server, Linux, monitoring tools (SolarWinds, Nagios, etc.)

  • Disaster Recovery & Backup: Veeam, Commvault, or similar platforms

  • Service Management: ITIL framework, ServiceNow or equivalent ITSM tools

BENEFITS:

  • ESOP Team Ownership
  • Healthcare, vision, dental options
  • Company paid Long and Short Term Disability Insurance
  • On-site health clinic
  • Ten (10) paid holidays
  • Paid Time Off
  • 401k
  • Up to four (4) Paid IMMI Serves volunteer days per year.