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Desktop Support Manager Jobs in Indiana (NOW HIRING)

gaylor

IT Desktop Support

Indianapolis, IN · On-site

Excellent time management skills and ability to multitask * Participates in an on-call rotation and ... Previous desktop support or IT helpdesk experience preferred

PinnaclePartners

Tier I & II Desktop Support

Spencer, IN · On-site

$20 - $25/hr

Tier I & II Desktop Support Location: Spencer, IN Pay: Up to $25/hr Contract Pinnacle Partners is assisting our client in their search for a Tier I & II Desktop Support Specialist to join their team ...

Noblesoft Technologies

Desktop Support Technician

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) As a member of the Field Service ... Manage the reporting of SLAs, Adherence of SLA and contract * Manage shift and shift planning ...

Artech Information System LLC

DESKTOP SUPPORT

Evansville, IN · On-site

$19.25 - $24.50/hr

Deskside Support Specialist Duration: 12+Months (Possible Extension) Location : Evansville, IN (Onsite) Skills Overview (List or Overview): Deskside Break/Fix troubleshooting and solutioning ...

Qode

Desktop support

Indianapolis, IN · On-site

$22 - $25/hr

Support workstation and phone setup activities at various onsite locations. * Troubleshoot basic connectivity and hardware issues. * Document installation progress and communicate project updates to ...

Qode

Desktop support

Indianapolis, IN · On-site

$22 - $25/hr

Support workstation and phone setup activities at various onsite locations. * Troubleshoot basic connectivity and hardware issues. * Document installation progress and communicate project updates to ...

Axius Technologies Inc

Desktop Support - Level 2

Princeton, IN · On-site

$19 - $24.25/hr

... management issues Perform additional tasks (end user/infra related) when required Participate in projects Strong understanding and skills in SLA, KPI Management Qualifications Desktop Support - Level ...

State of Indiana

Field Desktop Support Specialist

Tell City, IN · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Desktop Support Specialist provides desktop and software support for State agencies in ... Demonstrate excellent time management and prioritization skills. * Work independently with little ...

State of Indiana

Field Desktop Support Specialist

Corydon, IN

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Desktop Support Specialist provides desktop and software support for State agencies in ... Demonstrate excellent time management and prioritization skills. * Work independently with little ...

State of Indiana

Field Desktop Support Specialist

Corydon, IN · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Desktop Support Specialist provides desktop and software support for State agencies in ... Demonstrate excellent time management and prioritization skills. * Work independently with little ...

State of Indiana

Field Desktop Support Specialist

Tell City, IN

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Desktop Support Specialist provides desktop and software support for State agencies in ... Demonstrate excellent time management and prioritization skills. * Work independently with little ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Indiana

Desktop Support Manager information

See Indiana salary details

$14

$34

$57

How much do desktop support manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop support manager in Indiana is $34.42, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $45.77 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Indiana?

The most popular types of Desktop Support jobs in Indiana are:

What are popular job titles related to Desktop Support Manager jobs in Indiana?

For Desktop Support Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Indiana look for?

The top searched job categories for Desktop Support Manager jobs in Indiana are:

What cities in Indiana are hiring for Desktop Support Manager jobs?

Cities in Indiana with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,595 per year, or $34.4 per hour.

IT Desktop Support

gaylor

Indianapolis, IN • On-site

Full-time

Re-posted 19 days ago

Gaylor Electric rating

7.4

Company rating: 7.4 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

SCOPE OF WORK 

The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. 

POSITION REQUIREMENTS 

  • Possesses an outgoing, amiable personality, and desire to help others 
  • Effective communication skills, both verbal and written 
  • Knowledgeable in the Windows desktop environment 
  • Maintains confidentiality of all Company information 
  • Excellent time management skills and ability to multitask 
  • Participates in an on-call rotation and responds to critical IT incidents and emergency support requests during non-business hours as required. 

RESPONSIBILITIES 

  • Maintains appropriate records, files, and documentation 
  • Responds to support requests and takes necessary steps to resolve problems 
  • Documents support issues and solutions 
  • Remote problem-solving through use of remote connection tools 
  • Diagnoses Windows and PC hardware and Software issues 
  • Laptop, tablet, cell phone configurations and deployments 
  • Basic troubleshooting of LAN and connectivity issues 
  • Performs data migrations and assists in data restorations on local devices 

EDUCATION 

  • CompTIA A+ preferred; may be obtained within first year of employment 

EXPERIENCE 

  • Previous desktop support or IT helpdesk experience preferred 

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