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Entry Level Desktop Support Jobs in Indiana (NOW HIRING)

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IT Technician I

Terre Haute, IN · On-site

$20 - $24/hr

... IT support experience. * CompTIA A+ or similar entry-level certification preferred. * Relevant certifications preferred (CompTIA Network+, Microsoft MCSA/Modern Desktop, Cisco CCNA). WORKING ...

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IT Technician I

Terre Haute, IN

$20 - $24/hr

... IT support experience. * CompTIA A+ or similar entry-level certification preferred. * Relevant certifications preferred (CompTIA Network+, Microsoft MCSA/Modern Desktop, Cisco CCNA). WORKING ...

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IT Technician I

Terre Haute, IN · On-site

$20 - $24/hr

... IT support experience. * CompTIA A+ or similar entry-level certification preferred. * Relevant certifications preferred (CompTIA Network+, Microsoft MCSA/Modern Desktop, Cisco CCNA). WORKING ...

SurfacePrep

Inside Sales Representative

Fortville, IN · On-site

We're hiring an Inside Sales Representative for an entry-level role designed to support career ... Manual dexterity required to use desktop computer and peripherals. * Overtime as required. Benefits

SurfacePrep

Inside Sales Representative

Fortville, IN · On-site

Description We're hiring an Inside Sales Representative for an entry-level role designed to support ... Manual dexterity required to use desktop computer and peripherals. * Overtime as required. Benefits

SurfacePrep

Inside Sales Representative

Fortville, IN · On-site

... an entry-level role designed to support career growth within our sales organization. While 2-3 ... Manual dexterity required to use desktop computer and peripherals. * Overtime as required. Benefits

Pepsico

Fleet Technician 3

Indianapolis, IN · On-site

$23 - $30.75/hr

Team culture that supports knowledge sharing and growth * Clean facilities and a commitment to ... View our Job Preview Video Here's a bit more about what your job will be as an entry-level Fleet ...

Pepsico

Fleet Technician 3

Indianapolis, IN

$29.80/hr

Team culture that supports knowledge sharing and growth * Clean facilities and a commitment to ... View our Job Preview Video Here's a bit more about what your job will be as an entry-level Fleet ...

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Entry Level Desktop Support information

See Indiana salary details

$9

$25

$43

How much do entry level desktop support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for entry level desktop support in Indiana is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $29.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is a Level 1 desktop support job description?

A Level 1 desktop support job involves providing basic technical assistance to users, such as troubleshooting hardware and software issues, setting up devices, and resolving common problems. It typically requires good communication skills, knowledge of operating systems, and familiarity with support tools like ticketing systems. This entry-level role often serves as the first point of contact in IT support teams.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What jobs pay 4000 a week without a degree?

Entry-level desktop support roles typically do not pay $4,000 a week; however, experienced IT support specialists with certifications like CompTIA A+ or Network+ can earn higher wages, especially with overtime or in high-demand environments. Generally, achieving such high weekly pay without a degree requires advanced skills, certifications, or experience in specialized areas like network administration, cybersecurity, or consulting, which may also involve freelance or contract work.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

Is desktop support a good entry level job?

Desktop support is a common entry-level IT role that involves troubleshooting hardware and software issues, often requiring basic knowledge of operating systems and networking. It provides valuable technical experience and customer service skills, making it a good starting point for a career in IT. Certifications like CompTIA A+ can enhance job prospects in this field.

Can I land a help desk job with no experience?

Entry level desktop support roles often do not require prior professional experience, but having basic knowledge of operating systems, troubleshooting skills, and familiarity with common tools like ticketing systems can improve your chances. Certifications such as CompTIA A+ can also help demonstrate your skills to employers. Many employers are willing to train candidates with a strong interest in IT and customer service skills.
What are the most commonly searched types of Desktop Support jobs in Indiana? The most popular types of Desktop Support jobs in Indiana are:
What are popular job titles related to Entry Level Desktop Support jobs in Indiana? For Entry Level Desktop Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Indiana look for? The top searched job categories for Entry Level Desktop Support jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Desktop Support jobs? Cities in Indiana with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Indiana as of July 2026, with employment types broken down into 2% Locum Tenens, 90% Full Time, 7% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $53,431 per year, or $25.7 per hour.
Infrastructure Support Services Specialist

Infrastructure Support Services Specialist

Quest Diagnostics

Indianapolis, IN • On-site

$25.12/hr

Full-time

Re-posted 13 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

78th of 103 rated laboratories

Job description


Responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. This position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. These services include Tier-2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management.
Responsibilities
  • Support Tier -2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management
  • Troubleshoot and resolve all service center tickets routed to your Assignment Group
  • Perform IMAC all systems as applicable -
    Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments:
  • Troubleshoot and resolve all Service Center tickets routed to your Assignment Group according to the established SLA.
  • Perform IMAC's all systems as applicable
  • Perform maintenance, patches and updates to all systems in a timely manner, according to SOPs
  • Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support
  • Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA's via standard products including HP Service Manager and Clarity
  • Contribute to team and Quest specific short, mid and long term goals
  • Perform maintenance, patches, and updates to all systems in a timely manner
  • Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support
  • Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA's via standard products
  • Contribute to team and Quest specific short, mid, and long term goals
  • Assist in inventory management
  • Assist in coordination of asset disposal for Quest Diagnostics Workstation machines and peripherals
  • Ensure that the Quest Diagnostics Information Technology Asset Management policies are enforced at the Business Unit

Asset Management:
  • Assist in inventory management, including acquisition and disposal of all IT related equipment according to policies
  • Assist in coordination of asset disposal for Quest Diagnostics Workstation (QSW) machines and peripherals
  • Ensure that the Quest Diagnostics Information Technology Asset Management (ITAM) policies are enforced at the Business Unit

Qualifications
Physical and Mental Requirements:
Ability to routinely lift 40 lbs; walk long distances; stand and bend in tight spaces; drive short and long distances. maintain composure under pressure; adapts to change; ability to grasp information quickly.
Knowledge:
Entry level understanding of skill area progressing to application of knowledge attained through education, certifications or other related experience such as on the job training
Skills:
Solving problems, MS office programs, Problem Management, Time Management, Organizational Skills, proficiency in verbal and written communications, strong commitment to customer and employee satisfaction, ability to work with customers, both internal and external
Education
  • Associates Degree or CompTIA A+ Certification (Preferred)

Work Requirements
  • Up to 80% of Travel
  • Clean / valid driver's license required
  • On Call Coverage as needed
  • May perform other duties as assigned

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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