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Internship Comptia A Jobs in Indiana (NOW HIRING)

Franciscan Health

Biomedical Technician I 1.0

Indianapolis, IN · On-site

$24.25 - $32/hr

Preferred Enrolled in program undergraduate/trade school/participation/ program aligned internship ... A+ Certified Professional (A+CERT) - CompTia IS Related Certification (A+, Network+ or related ...

Welch Packaging

Network Administrator

Elkhart, IN · On-site

... role (internship or hands-on experience in a manufacturing or multi-site environment preferred). * Certifications (Preferred): CompTIA Network+, Cisco CCNA, or similar networking certification

All JobsComptia A JobsInternship Comptia A JobsInternship Comptia A Jobs in Indiana

Internship Comptia A information

What is an internship CompTIA A?

Internship CompTIA A positions are entry-level internships designed for individuals who are preparing for or have recently obtained the CompTIA A+ certification. These internships provide hands-on experience in IT support, troubleshooting, and maintenance of computer systems, which are the core skills validated by the certification. Interns typically work under the supervision of experienced IT professionals to gain practical knowledge in areas such as hardware, software, networking, and customer service. These positions can help interns build a strong foundation for a career in information technology and prepare them for full-time roles such as IT support specialist or help desk technician.

What types of projects or tasks can I expect to work on during a CompTIA A internship?

As a CompTIA A+ intern, you'll typically assist with tasks such as troubleshooting hardware and software issues, supporting end-users, assembling and upgrading computer systems, and performing routine maintenance on IT equipment. You may also help document solutions, manage inventory of IT assets, and shadow experienced technicians during on-site or remote support calls. This hands-on experience provides valuable exposure to real-world IT challenges and prepares you for more advanced roles in technical support or systems administration.

What are the key skills and qualifications needed to thrive as a CompTIA A+ intern, and why are they important?

To thrive as a CompTIA A+ Intern, you need a foundational understanding of computer hardware, software, networking, and troubleshooting, often supported by ongoing CompTIA A+ certification coursework. Familiarity with operating systems, diagnostic tools, and ticketing systems is typically expected. Strong problem-solving abilities, attention to detail, and effective communication are essential soft skills for success in this role. These skills and qualifications are important because they ensure accurate technical support, enhance learning, and foster positive interactions with users and team members.

What is the difference between Internship Comptia A vs Help Desk Technician?

AspectInternship Comptia AHelp Desk Technician
CertificationsCompTIA A+ often required or preferredCompTIA A+ frequently required or recommended
Work EnvironmentInternship setting, entry-level, training-focusedHelp desk support, customer service, troubleshooting
Employer & IndustryIT departments, tech companies, training programsIT support firms, corporate IT departments, MSPs

Internship Comptia A provides foundational IT skills and certification experience, often as a stepping stone. Help Desk Technicians apply those skills in a customer-facing role, troubleshooting hardware and software issues. While both roles require CompTIA A+ certification, internships are more training-oriented, whereas help desk positions involve ongoing support responsibilities.

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The most popular types of Comptia A jobs in Indiana are:

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Internship Comptia A jobs near you

Intern IT Infrastructure

Purdue Federal Credit Union

West Lafayette, IN • On-site

$13.50 - $18/hr

Part-time

Posted 25 days ago

Key responsibilities

  • Assist with resolving end-user technology issues, supporting hardware and software deployments, and documenting support activities.

  • Install, configure, and deploy desktop equipment and peripherals, and maintain accurate IT asset records.

  • Support cybersecurity projects, maintain secure systems, and escalate security concerns to the appropriate team members.

Job description

The IT Infrastructure Intern provides entry-level technical support while gaining hands-on experience across Service Desk operations, infrastructure systems, and cybersecurity. Under the guidance of the IT Infrastructure team, the intern assists with resolving end-user technology issues, supporting hardware and software deployments, maintaining documentation, and contributing to infrastructure and security initiatives.
Purdue Federal Credit Union is dedicated to fostering the academic and professional growth of interns by providing valuable hands-on experience through active involvement in meaningful projects and a structured, mentored learning environment. Interns have the opportunity to enhance their skills and contribute to the credit union's success.
Duties and Responsibilities (Essential Functions):
Service Desk and End User Support
  • Respond to and triage incoming end-user support requests through the Help Desk system, email, and telephone in a professional and courteous manner.
  • Perform first-level troubleshooting for hardware, software, and peripheral issues and escalate tickets according to established procedures.
  • Provide desktop-level support including software installation, upgrades, system configuration, and hardware setup.
  • Gather detailed problem information from end users and clearly document issues and resolutions.
  • Schedule and coordinate support sessions with appropriate IT team members when advanced assistance is required.
Systems, Hardware, and Asset Management
  • Install, configure, and deploy desktop equipment and peripherals including computers, printers, and related accessories.
  • Maintain accurate IT asset inventory records, including lifecycle status, manufacturer, model, and serial numbers.
  • Perform routine system health checks and assist with maintenance activities under supervision.
  • Prepare retired or obsolete equipment for salvage or disposal in accordance with IT and security standards.
Cybersecurity and Infrastructure Exposure
  • Assist with cybersecurity-related projects and tasks supporting the Information Security and Infrastructure teams.
  • Support efforts to maintain secure systems and networks by following established security controls, procedures, and best practices.
  • Escalate potential security, business continuity, or system availability concerns to appropriate team members.
  • Gain exposure to networking, storage, and infrastructure concepts through hands-on learning and guided assignments.
Documentation, Ticketing, and Process Support
  • Accurately document Help Desk activity, including user information, issue details, troubleshooting steps, and resolutions.
  • Track and update tickets throughout the problem-solving lifecycle using designated IT service management tools.
  • Utilize knowledge bases, software updates, drivers, and online resources to support issue resolution.
  • Assist with maintaining and improving documentation related to IT processes, procedures, and end-user support.
Learning, Collaboration, and Professional Development
  • Participate in a structured and mentored learning environment to build foundational knowledge across IT Infrastructure disciplines.
  • Learn and apply new technologies, tools, and processes used by the Credit Union.
  • Collaborate with IT team members on projects and daily activities while demonstrating accountability, curiosity, and professionalism.
  • Support recommendations for end-user training opportunities in partnership with Corporate Training Services when appropriate.
Additional Requirements:
  • Foundational understanding of computer hardware, operating systems, and common software applications.
  • Basic familiarity with Service Desk or customer support concepts.
  • Interest in infrastructure, networking, cybersecurity, or IT operations.
  • Ability to follow troubleshooting procedures, document work accurately, and escalate issues appropriately.
  • Strong attention to detail and ability to manage multiple tasks.
  • Effective verbal and written communication skills.
  • Proficiency with Microsoft Office applications.
  • Commitment to confidentiality, data security, and organizational policies.
  • Exposure to CompTIA A+ or Network+ concepts preferred.
  • Familiarity with imaging or software deployment tools such as SCCM preferred.
  • Awareness of collaboration tools including Teams, Zoom, and Slack.
  • Basic understanding of software and system lifecycle concepts.
  • Ability to communicate professionally with employees, members, vendors, and business contacts.
  • Ability to demonstrate the core values of honesty, integrity, mutual respect, pride, and ownership.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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