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Systems Support Technician Jobs in New York (NOW HIRING)

ServiceTec

Airport Systems Support Technician

NY · On-site

$40K - $42K/yr

Airport Systems Support Technician Location: John F. Kennedy International Airport (JFK), Jamaica, NY Are you looking for an IT job that is more than just sitting in front of a computer all day? Have ...

ServiceTec

Airport Systems Support Technician (Seasonal)

NY · On-site

$40K - $45K/yr

Airport Systems Support Technician (Seasonal) Location: John F. Kennedy International Airport (JFK) - Jamaica, NY Are you looking for an IT job that is more than just sitting in front of a computer ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Acts as liaison with end users for system access and usage. * Follow inventory processes, request ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Acts as liaison with end users for system access and usage. * Follow inventory processes, request ...

ProKatchers

Desktop Support Technician

Clark, NJ

$21 - $26.75/hr

Desktop Technician / Desktop Support Technician Location : Clark, NJ 07066 Duration : 12 Months ... system Support conference room tech, printers, and network basics Act as a go-to person for Level 1 ...

ProKatchers

Desktop Support Technician

Clark, NJ · On-site

$21 - $26.75/hr

Desktop Technician / Desktop Support Technician Location : Clark, NJ 07066 Duration : 12 Months ... Handle and track issues using ServiceNow ticketing system * Support conference room tech, printers ...

New

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Acts as liaison with end users for system access and usage. * Follow inventory processes, request ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Acts as liaison with end users for system access and usage. * Follow inventory processes, request ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Acts as liaison with end users for system access and usage. * Follow inventory processes, request ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Acts as liaison with end users for system access and usage. * Follow inventory processes, request ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering ... Acts as liaison with end users for system access and usage. * Follow inventory processes, request ...

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How much do systems support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for systems support technician in New York is $27.38, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Systems Support Technician, and why are they important?

To excel as a Systems Support Technician, you need a solid understanding of computer hardware, networking fundamentals, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, or Linux is commonly required. Strong communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users and resolving technical issues. These competencies and qualities are essential for minimizing system downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by Systems Support Technicians, and how can they be addressed?

Systems Support Technicians often encounter challenges such as troubleshooting complex technical issues under time pressure, managing competing support requests, and staying updated with rapidly evolving technologies. To address these, technicians can develop strong problem-solving skills, prioritize tasks effectively, and participate in ongoing training. Building good communication skills also helps when collaborating with other IT team members and assisting non-technical users.

What does a Systems Support Technician do?

A Systems Support Technician is responsible for maintaining and troubleshooting computer systems, networks, and related equipment within an organization. They assist users with technical issues, perform regular system maintenance, and ensure that hardware and software operate efficiently. Their duties often include installing updates, configuring devices, and providing technical support either in person or remotely. Systems Support Technicians play a crucial role in minimizing downtime and ensuring that IT infrastructure runs smoothly.

What is the difference between Systems Support Technician vs Network Support Specialist?

AspectSystems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, remote support
Employer & Industry UsageIT departments, tech support companies, corporate officesTelecommunications, data centers, large enterprise networks

While both roles involve technical support, Systems Support Technicians focus on hardware, software, and end-user issues, whereas Network Support Specialists primarily manage network infrastructure and connectivity. The roles often overlap, but the main distinction lies in their core responsibilities and certifications.

What are popular job titles related to Systems Support Technician jobs in New York? For Systems Support Technician jobs in New York, the most frequently searched job titles are:
What job categories do people searching Systems Support Technician jobs in New York look for? The top searched job categories for Systems Support Technician jobs in New York are:
What cities in New York are hiring for Systems Support Technician jobs? Cities in New York with the most Systems Support Technician job openings:
Systems Support Technician jobs near you
Airport Systems Support Technician

Airport Systems Support Technician

ServiceTec

Jamaica, NY

Full-time

Medical, Dental, Retirement, PTO

Posted 21 days ago

Job description

Title:Airport Systems Support Technician

Location:John F. Kennedy International Airport (JFK), Jamaica, NY

Are you looking for an IT job that is more than just sitting in front of a computer all day? Have you ever wanted to 'travel' to 5 continents in one day while still going home every night? Working at a busy international airport, such as JFK, can make you think you've done that!


Position Overview: As an Airport Systems Support Technician, you'll play a vital role in the day-to-day operations, ensuring the smooth functioning of critical airport systems and equipment. From proactive maintenance to reactive troubleshooting, expect a dynamic, hands-on technical role with a diverse range of challenges. Join our innovative team, where each day brings new opportunities for technical growth and service excellence.

FLSA Status and Hours:This is a full time position that requires onsite shift work, with 8-hour shifts scheduled 5 days a week. Shifts will fall within the hours of operation, between 6:00 AM and 1:00 AM.


Qualifications:

  • College-level education as demonstrated by a BA, BSc, MCP, A+ or equivalent
  • Experience within a site-based customer service environment
  • Demonstrated focus on customer service
  • Airport experience a plus


Physical Attributes:

  • Independent mobility throughout work locations, and ability to move unaided from one working level to another, ability to access, unaided, all installed equipment locations, including working at height, when required
  • Ability to negotiate security checkpoints and screening x/ray access points without assistance
  • Visual acuity - ability to interpret and operate customer-owned computer screens and read/write relevant documentation, without the need for special accommodation (large print, Braille, voice assisted computer system, or dictation equipment).
  • Ability to carry tools, test equipment and replacement equipment (up to 50 lbs), independently and unaided.
  • Ability to drive standard vehicles without any requirement for modified controls.


Benefits:

  • Excellent healthcare benefits: Medical and Dental
  • 401K including an employer match
  • Paid time-off and sickness leave
  • Paid Military Leave

Join Our Team:

ServiceTec International, Inc.specializes exclusively in the provision of Managed IT Services to the world's airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.

ServiceTec Culture:We're a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect.

We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible

We consistently recognize those employees who go "above and beyond."

ServiceTec International, Inc.is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.

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