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Systems Support Technician Jobs (NOW HIRING)

Albertsons

System Support Technician

Denver, PA · On-site

System Support Technician ACME, a division of Albertsons Companies This position is located in ... Ability to quickly learn new systems, processes, and technologies. * Excellent attendance and ...

Mister Sparky

IT Systems Support Technician

Lowell, AR · On-site

$18/hr

Vision insurance As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple ...

Albertsons

System Support Technician

Denver, PA · On-site

System Support Technician ACME, a division of Albertsons Companies This position is located in ... Ability to quickly learn new systems, processes, and technologies. * Excellent attendance and ...

Albertsons

System Support Technician

Denver, PA · On-site

System Support Technician ACME, a division of Albertsons Companies This position is located in ... Ability to quickly learn new systems, processes, and technologies. * Excellent attendance and ...

The Rockridge Group

IT Support Technician

Princeton, NJ · On-site

$22.50 - $31/hr

TITLE: IT Support Technician DURATION: Three (3+) months with possibility to be extended LOCATION ... Support of Windows and macOS operating systems, support of laptop hardware, support of Microsoft ...

Orbis Inc

Be Seen First

IT Systems & Support Technician

Portsmouth, NH · On-site

$60K - $65K/yr

About the Role We are seeking a dependable and service-oriented IT Systems Specialist to join our IT department supporting our growing Portsmouth, New Hampshire office. The immediate focus of this ...

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Systems Support Technician information

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How much do systems support technician jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a systems support technician do?

A Systems Support Technician is responsible for maintaining and troubleshooting computer systems, networks, and related equipment within an organization. They assist users with technical issues, perform regular system maintenance, and ensure that hardware and software operate efficiently. Their duties often include installing updates, configuring devices, and providing technical support either in person or remotely. Systems Support Technicians play a crucial role in minimizing downtime and ensuring that IT infrastructure runs smoothly.

What are the key skills and qualifications needed to thrive as a systems support technician?

To excel as a Systems Support Technician, you need a solid understanding of computer hardware, networking fundamentals, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, or Linux is commonly required. Strong communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users and resolving technical issues. These competencies and qualities are essential for minimizing system downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by systems support technicians, and how can they be addressed?

Systems Support Technicians often encounter challenges such as troubleshooting complex technical issues under time pressure, managing competing support requests, and staying updated with rapidly evolving technologies. To address these, technicians can develop strong problem-solving skills, prioritize tasks effectively, and participate in ongoing training. Building good communication skills also helps when collaborating with other IT team members and assisting non-technical users.

What is the difference between Systems Support Technician vs Network Support Specialist?

AspectSystems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, remote support
Employer & Industry UsageIT departments, tech support companies, corporate officesTelecommunications, data centers, large enterprise networks

While both roles involve technical support, Systems Support Technicians focus on hardware, software, and end-user issues, whereas Network Support Specialists primarily manage network infrastructure and connectivity. The roles often overlap, but the main distinction lies in their core responsibilities and certifications.

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Systems Support Technician jobs near you
Infographic showing various Systems Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

PC & Systems Support Technician - Journeyman

Second-61 LLC

Scott Air Force Base, IL • On-site

Full-time

Re-posted 8 days ago

Job description

Description

Second-61: Our foundation is built upon the heart of patriotism; grounded in protecting that which matters most as Vigilant Defenders. We look forward to meeting you and sharing our mission to love and honor each other, our community, our country, and our customers, through superb services as their front-line Vigilant Defenders. 


Position Description

We're hiring a PC & Systems Support Technician to join our team at Scott Air Force Base. This position is supporting the members of the Armed Forces, ensuring the warfighting capabilities of our US Military. In this role, you will provide technical support for hardware, systems, sub-systems and/or applications for customers. You will develop strategies to foster teamwork, promote excellence, and exude integrity as a leader on our team. 


Position Responsibilities:

  • Provide remote and/or desk side support to client users to aid in the implementation of new capabilities, resolution of software problems, and assist in troubleshooting issues associated with accessing and utilizing servers and peripherals
  • Field questions about installation, operation, configuration, customization, and usage of assigned products and will apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
  • Organize and catalog printers, including assisting with life cycle replacements
  • Troubleshoot, support, and navigate centralized printer controller
  • Train end users in use of equipment and software
  • Maintain and utilize telecommunications protocols
  • Install new hardware and maintain existing hardware
  • Apply Government approved operating system updates and/or patches
  • Load and configure approved client software on end-user devices as necessary to support access to services and use of peripherals
  • Respond to Classified Message Incidents (CMI) and take appropriate action to remediate issues
  • Respond to incidents with the Incident Priority and Escalation Matrix
  • Document maintenance actions in the ITSM system

Requirements

Experience:

  • 4-10+ years of comparable technical support experience

Security Qualifications:

  • Position is only open to US Citizens
  • Active Department of Defense Secret Security Clearance 

Certifications and Education:

  • Must have a DoD 8570 Level II Certification such as CompTIA Security + 
  • Must have or be willing to obtain HDI CSR certification 


All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


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