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Systems Support Technician Jobs (NOW HIRING)

The Rockridge Group

IT Support Technician

Princeton, NJ · On-site

$22.50 - $31/hr

TITLE: IT Support Technician DURATION: Three (3+) months with possibility to be extended LOCATION ... Support of Windows and macOS operating systems, support of laptop hardware, support of Microsoft ...

TekManagement Inc.

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System Support Technician I

Medford, OR · On-site

$20 - $24/hr

System Support Technician I Role: As System Support Technician I, you're responsible for the day-to-day operation of the Help Desk board, ensuring that customers are receiving timely responses and ...

FullSteam

System Support Technician

Fontana, CA · On-site

$19/hr

A-Train Staffing is seeking a System Support Technician in Fontana, CA! We operate within a dynamic warehouse environment, ensuring seamless operations 24/7/365, including nights and weekends. Our ...

InstantServe LLC

Customer Support Technician

Jacksonville, FL · On-site

$17 - $23.25/hr

FDOT Job 2220 Customer Support Technician, Entry Level PR980346-R196880 Client: Florida Department ... Install, configure, upgrade, and troubleshoot hardware and software systems. * Support Microsoft ...

Tecology

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Support Technician

Vancouver, WA · On-site

$22.10 - $31.83/hr

SUPPORT TECHNICIAN Description The Support Technician role requires a multi-talented individual who ... and upgrade systems and peripherals; optimize configurations and securely dispose of outdated ...

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Systems Support Technician information

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How much do systems support technician jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Is an IT help desk job entry-level?

An IT help desk job is often considered entry-level, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting tools. Many positions require minimal prior experience and may offer on-the-job training, making it accessible for those starting a career in IT support.

What is the highest salary for a IT support specialist?

The highest salary for an IT support specialist can reach around $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-demand industries. Salaries vary based on location, skills, and the complexity of support required, with senior roles or specialized support positions earning higher pay.

What job makes $10,000 a month without a degree?

A Systems Support Technician typically does not earn $10,000 a month without a degree; such high salaries are more common in specialized fields like software engineering, cybersecurity, or sales roles in tech companies. These positions often require technical skills, certifications, or extensive experience rather than formal degrees. High-paying tech roles may also involve freelance consulting or entrepreneurial ventures.

What does a systems support technician do?

A systems support technician provides technical assistance for computer systems, hardware, and software. They troubleshoot issues, install and configure equipment, and may use tools like remote support software to resolve problems efficiently.

What are the key skills and qualifications needed to thrive as a Systems Support Technician, and why are they important?

To excel as a Systems Support Technician, you need a solid understanding of computer hardware, networking fundamentals, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, or Linux is commonly required. Strong communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users and resolving technical issues. These competencies and qualities are essential for minimizing system downtime, ensuring user productivity, and maintaining smooth IT operations.

What is the difference between Systems Support Technician vs Network Support Specialist?

AspectSystems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, remote support
Employer & Industry UsageIT departments, tech support companies, corporate officesTelecommunications, data centers, large enterprise networks

While both roles involve technical support, Systems Support Technicians focus on hardware, software, and end-user issues, whereas Network Support Specialists primarily manage network infrastructure and connectivity. The roles often overlap, but the main distinction lies in their core responsibilities and certifications.

What are some common challenges faced by Systems Support Technicians, and how can they be addressed?

Systems Support Technicians often encounter challenges such as troubleshooting complex technical issues under time pressure, managing competing support requests, and staying updated with rapidly evolving technologies. To address these, technicians can develop strong problem-solving skills, prioritize tasks effectively, and participate in ongoing training. Building good communication skills also helps when collaborating with other IT team members and assisting non-technical users.
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Systems Support Technician jobs near you
Infographic showing various Systems Support Technician job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Senior Operations Systems Support Technician

Senior Operations Systems Support Technician

Genworth Financial

Richmond, VA • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 10 days ago

Job description

Information Technology Job Description Template

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care withguidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

  • Make it human. We care about the people that make up our customers, colleagues, and communities.
  • Make it about others. We do what's best for our customers and collaborate to drive progress.
  • Make it happen. We work with intention toward a common purpose and forge ways forward together.
  • Make it better.We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE:
Senior Operations Systems Support Technician

POSITION LOCATION:

Richmond, VA (In-Office)

Stamford, CT (In-Office)

YOUR ROLE

As an IT team member, you'll play a crucial role in designing, implementing, and managing technology solutions that are the foundation of the world class customer service that our customers expect and deserve - now and in the future.

What you will be doing

  • Primarily provides Tier 2 level support; may provide Tier 1 and/or Tier 3 support as needed
  • Break-fix repairs, including ordering parts
  • Application software support
  • Peripheral Support
  • Malware and Virus repairs
  • Hardware and Software Configuration Changes
  • Application software installations and support
  • Engage vendors or technical resources for assistance
  • Document issue resolution
  • Apple iPhone Support, Apple MacBook Knowledge
  • A+ Certification desired

What you bring

  • Hardware/Software configuration in Windows OS Environment
  • Software Installs
  • Computer (Mac and Windows) and iPhone support
  • Windows and Mac OS experience
  • Mobile Support
  • 2+ years' experience with both hands on and remote Deskside Support experience.
    Strong Customer Skills
  • A+ Certification desired

Employee Benefits & Well-Being

Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long-Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services

Apply