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Desktop Service Technician Jobs (NOW HIRING)

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Senior level desktop / Service Desk technician assignments as described above. Qualifications and experience desired: * Experience working in a Service Desk environment to address and resolve end ...

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Everett, WA Seasoned desktop / Service Desk technician: * Exceptional customer service, communication and writing skills. * Detail-oriented, thorough and willing/able to follow established processes ...

Desert Orthopedic Ctr

Be Seen First

Desktop Support Technician

Rancho Mirage, CA · On-site

$23 - $32/hr

Desktop Support Technician The Desktop Support Technician will play a critical role in supporting ... desktop service levels within healthcare systems. * Build, install, and test customized ...

MsysInc

Desktop Support

Phoenix, AZ

$20 - $25.50/hr

Company Description North Carolina Corporation having experience in IT consulting for more than 10 years Required Skills * 4 years desktop service * patching and imaging * printer, scanner * Windows ...

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How much do desktop service technician jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for desktop service technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Service Technician, and why are they important?

To thrive as a Desktop Service Technician, you need a solid understanding of computer hardware, operating systems, troubleshooting, and basic networking, typically supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and imaging software is commonly required in this role. Excellent communication, customer service orientation, and problem-solving skills help technicians effectively assist users and resolve issues promptly. These skills ensure minimal downtime for end-users and contribute to smooth IT operations within an organization.

How to become a desktop technician?

To become a desktop service technician, you typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Earning certifications such as CompTIA A+ can improve job prospects, and hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and the ability to work with various tools and technologies are essential for success in this role.

How much do desktop support technicians make in the US?

Desktop support technicians in the US typically earn a median annual salary of around $50,000 to $60,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or Microsoft Certified can earn higher wages.

What is the difference between Desktop Service Technician vs Help Desk Technician?

AspectDesktop Service TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on hardware/software supportRemote or on-site troubleshooting, customer support
Employer & Industry UsageIT support companies, corporate IT departmentsHelp desk services, IT support centers
Common Search/ComparisonYesYes

The Desktop Service Technician primarily provides hands-on hardware and software support on-site, focusing on troubleshooting and repairing desktops and peripherals. The Help Desk Technician typically handles remote or on-site customer inquiries, providing troubleshooting guidance and support via phone or ticket systems. While both roles require similar certifications and work in IT support environments, their main difference lies in the support method and scope of tasks.

What are Desktop Service Technicians?

Desktop Service Technicians are IT professionals responsible for installing, maintaining, and repairing computer hardware and software in an organization. They troubleshoot issues related to desktops, laptops, printers, and other peripherals, and ensure systems are running efficiently. These technicians often support users by resolving technical problems, setting up new equipment, and performing routine maintenance. Their role is essential in keeping an organization's computer systems operational and secure.

What does a desktop technician do?

A desktop service technician is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network issues on desktop computers. They often diagnose problems, perform repairs, and ensure systems run efficiently, typically working in office or technical support environments. Knowledge of operating systems, hardware components, and diagnostic tools is essential for this role.

Which technician jobs pay the most?

Among technician roles, specialized fields such as network, cybersecurity, and industrial automation technicians tend to have higher salaries due to their technical expertise and certifications. For example, cybersecurity technicians often earn higher wages because of the demand for security skills, while industrial automation technicians working with complex machinery also command higher pay. Salary levels can vary based on experience, certifications, and geographic location.

What are some common challenges faced by Desktop Service Technicians and how can they be addressed?

Desktop Service Technicians often encounter challenges such as troubleshooting diverse hardware and software issues under time constraints, balancing multiple support requests, and keeping up with rapidly changing technology. To address these challenges, it's essential to maintain strong communication skills, prioritize tasks effectively, and continuously update technical knowledge through training and certifications. Collaborating closely with IT team members and using remote support tools can also improve efficiency and problem-solving in fast-paced environments.
More about Desktop Service Technician jobs
What states have the most Desktop Service Technician jobs? States with the most job openings for Desktop Service Technician jobs include:
What job categories do people searching Desktop Service Technician jobs look for? The top searched job categories for Desktop Service Technician jobs are:
Desktop Service Technician jobs near you
Infographic showing various Desktop Service Technician job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 6% Full Time, 78% Part Time, and 13% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
IT Desktop/ Service Desk Technician

IT Desktop/ Service Desk Technician

Triplenet Technologies, Inc.

Everett, WA • On-site

$28/hr

Other

Posted 9 days ago

Job description

Brief Job Description: Seasoned desktop / Service Desk technician with VERY strong customer service and communication skills. This position will be involved in the following activities:

Brief Job Description:
Seasoned Service Desk / Desktop Technician with VERY strong customer service and communication skills. Must be detail-oriented and willing/able to follow established processes and procedures. This position will be involved in the following activities:
1. Primary purpose will be Service Desk support in conjunction with a large effort to retrofit individual workspaces with conferencing capabilities. We have a mix of virtual desktops (85%) and physical desktops (15%), working in a Windows network environment. We support all operational aspects of end user technology (including applications), as well as several infrastructure components.
2. Laptop imaging and deployment: end to end, including working directly with end-users to migrate settings, install custom applications and ensure laptop is fully functional.
3. Other desktop / service-side support needs as they arise.
Qualifications and experience desired:

  • Experience working in a Service Desk environment to address and resolve end user software and hardware issues.

  • Experience building out (imaging) anddeployinglaptops.

  • Experience working with Windows 10, Microsoft Office365 technologiesand Windows networking in a complex, fast-paced multi-user environment.
    Projects and functions to be performed:
    Senior level desktop / Service Desk technicianassignments as described above.


Location: Everett
Duration: 2 to 3 months(potentially longer)
Rate: $28 per hour
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About Triplenet Technologies

Sourced by ZipRecruiter

TripleNet Technologies, has been helping selected clients since 1997. Client firms range from Fortune 100 companies to new ventures and privately held firms. Our staff has over 14 years experience in completing projects for IT, Sales, Customer Service, Technical Support, Marketing, Shipping, Accounting, and Software Engineering. We have significant experience in technology management and deployment of complex information technologies.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Seattle, WA, US

Year founded

1997

Social media

Facebook

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