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Operational Support Technician Jobs (NOW HIRING)

IT Support Technician Boulder, CO 3-6 month contract to hire $25/hr ($50k) Provides technical and operational support at all levels for the computer systems through the Service Desk. Provide first ...

Company Description IT Support Technician Boulder, CO 3-6 month contract to hire $25/hr ($50k) Provides technical and operational support at all levels for the computer systems through the Service ...

When not deployed onsite, the Field Support Technician supports the internal service desk through remote troubleshooting, ticket management, and operational support across Aqueity's client base.

Field Support Technician

Downers Grove, IL · On-site

$19.50 - $26.50/hr

When not deployed onsite, the Field Support Technician supports the internal service desk through remote troubleshooting, ticket management, and operational support across Aqueity's client base.

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Operational Support Technician information

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How much do operational support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for operational support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operational Support Technician, and why are they important?

To thrive as an Operational Support Technician, you need strong problem-solving abilities, attention to detail, and a basic understanding of IT systems, often supported by an associate's degree or relevant certifications. Familiarity with ticketing systems, troubleshooting tools, and enterprise software like Microsoft Office or ServiceNow is typically required. Excellent communication, teamwork, and time management skills help you stand out in this support-focused role. These competencies ensure efficient operations, effective issue resolution, and seamless support for organizational productivity.

What are some typical challenges faced by an Operational Support Technician, and how can they be addressed?

Operational Support Technicians often encounter challenges such as rapidly changing technical issues, managing multiple support tickets simultaneously, and balancing routine maintenance with urgent troubleshooting. Staying organized and developing strong communication skills are key to prioritizing tasks and minimizing downtime. Proactively collaborating with IT teams and end-users helps in swiftly resolving issues and building a knowledge base for recurring problems. Continuous learning about new systems and technologies also ensures effective problem-solving in dynamic environments.

What does an Operational Support Technician do?

An Operational Support Technician provides technical and administrative support to ensure the smooth functioning of an organization’s operations. Their duties often include troubleshooting hardware and software issues, maintaining equipment, and assisting staff with technical problems. They may also help implement new systems, monitor system performance, and ensure compliance with company policies. This role is vital for maintaining productivity and efficiency in various operational settings.

What is the difference between Operational Support Technician vs Network Support Technician?

AspectOperational Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, technical supportNetwork infrastructure, troubleshooting network issues
Employer & Industry UsageIT service providers, corporate IT teamsTelecommunications, enterprise networks

Operational Support Technicians focus on maintaining overall IT operations, including hardware and software support, while Network Support Technicians specialize in network infrastructure and connectivity issues. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

More about Operational Support Technician jobs
Who are the top companies hiring for Operational Support Technician jobs? The top employers for Operational Support Technician jobs are:
What states have the most Operational Support Technician jobs? States with the most job openings for Operational Support Technician jobs include:
Infographic showing various Operational Support Technician job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 43% Full Time, 45% Part Time, and 9% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Clinic Support Technician - Specialty Care Float Pool

St. Peter's Health

Helena, MT • On-site

$15.75 - $20.25/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Job Summary – Clinic Support Technician

The Clinic Support Technician provides administrative and operational support to the ambulatory care team to ensure efficient, safe, and patient-centered clinic operations. This entry-level role assists with non-clinical tasks that support patient access, workflow coordination, and overall clinic function, allowing licensed and certified staff to focus on direct patient care.

Responsibilities include administrative processing, document management, basic clinic preparation, and general operational support within a defined scope. This position does not provide direct patient care or perform duties requiring clinical licensure or certification. The Clinic Support Technician serves as a supplemental team member and does not replace Patient Access Specialists, Medical Assistants, or nursing staff.

Working under the direction of clinic leadership, the Clinic Support Technician contributes to smooth daily operations, supports team efficiency, and helps promote a positive patient experience. This role is designed as a flexible, learning-oriented opportunity for individuals interested in exploring healthcare careers.

KNOWLEDGE/EXPERIENCE: Interest in healthcare careers preferred. Previous customer service, administrative, or volunteer experience helpful but not required. On the job training provided.

EDUCATION: High school student, recent graduate, or college student preferred. Minimum age requirements per organizational policy.

LICENSE/CERTIFICATION/REGISTRY: None.

APTITUDES: Demonstrated ability to communicate in a professional and courteous manner with customer. Demonstrated ability to complete assigned work effectively. Ability to manage complex and multiple tasks within assigned timeframe. Ability to work independently with minimal direction, performs detailed assignments, and compile information with accuracy. Open to feedback and open to a changing environment, which requires flexibility in scheduling and department assignments. Able to read and write in order to complete medical reports and basic arithmetic is required. Maintains confidentially and professionalism at all times.