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Operational Support Technician Jobs (NOW HIRING)

Bradsby Group

IT Support Technician

Boulder, CO · On-site

$25/hr

Company Description IT Support Technician Boulder, CO 3-6 month contract to hire $25/hr ($50k) Provides technical and operational support at all levels for the computer systems through the Service ...

Aqueity

Field Support Technician

Downers Grove, IL · On-site

$50K - $60K/yr

When not deployed onsite, the Field Support Technician supports the internal service desk through remote troubleshooting, ticket management, and operational support across Aqueity's client base.

Aqueity

Field Support Technician

Downers Grove, IL · On-site

$50K - $60K/yr

When not deployed onsite, the Field Support Technician supports the internal service desk through remote troubleshooting, ticket management, and operational support across Aqueity's client base.

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How much do operational support technician jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for operational support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does an operations technician do?

An operations technician is responsible for maintaining and supporting the daily functions of an organization’s systems and equipment. They troubleshoot technical issues, perform routine maintenance, and ensure operational efficiency, often using tools like monitoring software and following safety protocols. This role typically requires technical skills, attention to detail, and sometimes certifications related to the specific industry or equipment.

What are the key skills and qualifications needed to thrive as an Operational Support Technician, and why are they important?

To thrive as an Operational Support Technician, you need strong problem-solving abilities, attention to detail, and a basic understanding of IT systems, often supported by an associate's degree or relevant certifications. Familiarity with ticketing systems, troubleshooting tools, and enterprise software like Microsoft Office or ServiceNow is typically required. Excellent communication, teamwork, and time management skills help you stand out in this support-focused role. These competencies ensure efficient operations, effective issue resolution, and seamless support for organizational productivity.

What is the highest paid technician?

The highest paid technicians are often specialized roles such as industrial or aerospace maintenance technicians, with salaries exceeding $70,000 annually. Advanced certifications, extensive experience, and working in high-demand industries or locations can lead to higher compensation for operational support technicians and related roles.

What are some typical challenges faced by an Operational Support Technician, and how can they be addressed?

Operational Support Technicians often encounter challenges such as rapidly changing technical issues, managing multiple support tickets simultaneously, and balancing routine maintenance with urgent troubleshooting. Staying organized and developing strong communication skills are key to prioritizing tasks and minimizing downtime. Proactively collaborating with IT teams and end-users helps in swiftly resolving issues and building a knowledge base for recurring problems. Continuous learning about new systems and technologies also ensures effective problem-solving in dynamic environments.

What does an operations support technician do?

An operations support technician provides technical assistance to ensure the smooth functioning of business systems and infrastructure. They troubleshoot hardware and software issues, monitor system performance, and perform routine maintenance, often using tools like ticketing systems and diagnostic software. This role typically requires strong problem-solving skills and knowledge of network and system administration.

What does an operational support technician do?

An operational support technician provides technical assistance and maintenance to ensure the smooth functioning of systems, equipment, or networks within an organization. They troubleshoot issues, perform routine checks, and may use tools like monitoring software or diagnostic hardware to resolve operational problems efficiently.

What is the difference between Operational Support Technician vs Network Support Technician?

AspectOperational Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, technical supportNetwork infrastructure, troubleshooting network issues
Employer & Industry UsageIT service providers, corporate IT teamsTelecommunications, enterprise networks

Operational Support Technicians focus on maintaining overall IT operations, including hardware and software support, while Network Support Technicians specialize in network infrastructure and connectivity issues. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

More about Operational Support Technician jobs
Who are the top companies hiring for Operational Support Technician jobs? The top employers for Operational Support Technician jobs are:
What states have the most Operational Support Technician jobs? States with the most job openings for Operational Support Technician jobs include:
What job categories do people searching Operational Support Technician jobs look for? The top searched job categories for Operational Support Technician jobs are:
Operational Support Technician jobs near you
Infographic showing various Operational Support Technician job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
Direct Hire - Operations Support Technician

Direct Hire - Operations Support Technician

Lancesoft

Florence, KY • On-site

$60K - $70K/yr

Temporary

Posted 14 days ago

Job description


Job Title: Operations Support Technician
Location: Florence, KY. 41042
Duration: Direct Hire
Pay Range: $60K to $70K per year
Job Description:
The Operations Support Technician is responsible for delivering safe, efficient, and reliable PSD to customers. The Operations Support Technician identifies opportunities to improve service delivery, and provides technical assistance, customer preventative maintenance (PM ) service, on-site customer warranty work, equipment start-up for larger sifter equipment and other major installations as needed.
  • Demonstrates knowledge and ability to rebuild and maintain centrifuge RTA's as part of SWECO's centrifuge RTA rebuild program, along with all SWECO equipment, and maintains field test equipment.
  • Ability to create and maintain an open and effective communication system between the field sales, customer service, and sales management to better serve the needs of the customer, and the interests of the company.
  • Ability to trouble shoot equipment and repair to meet customers'expectations.
  • Provide technical assistance via phone, fax or other forms of communications.
  • Provide application, modification, and warranty information on equipment.
  • Ability to complete technical product reports;reports on product problems encountered.
  • Provide sales support for visiting customers to conduct field tests on equipment as requested.
  • Plan and establish work schedule and assignments to meet customer demands.
  • Handles other requests from management on a timely basis.
  • Performs field testing along with quality & safety audits as requested.
Qualifications & Experience:
  • High School diploma or equivalent is required.
  • Welding experience is required. Certification and/or trade school completion is preferred.
  • 5 years mechanical assembly experience is required. Mechanical aptitude, electrical background is preferred.
  • Familiarity with ISO 9000 requirements and continuous improvement methods.
  • Willingness to travel. This position requires 10-50% of travel per month, depending on business productivity. Extensive travel may be required as needed.
  • Must have a valid driver's license and the ability to drive to customer sites to provide services as requested. Ability to obtain and maintain a valid CDL license to drive Sweco Trucks (can be acquired once hired).
  • Good interpersonal and sales skills with both internal and external customers, sales representatives, and personnel.
  • Strong verbal and written communication skills is required.
  • Must have initiative and ability to work effectively with little direction and/or few guidelines.
  • Excellent analytical, administrative, communications and organizational skills.
  • Proficiency in Microsoft Office.

Meet Your Recruiter
Yash Lalwani
LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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