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Operational Support Technician Jobs (NOW HIRING)

TalentClout

Operations Support Technician

Florence, KY · On-site

$60K - $70K/yr

As an Operations Support Technician, you will be responsible for the ongoing maintenance ... Support team members with operational queries, contributing to a collaborative and safety-focused ...

SAIC

Logistics Operations Support Technician

San Diego, CA · On-site

$40K - $80K/yr

Description SAIC is seeking a Logistics Operations Support Technician for the Unmanned Maritime Systems Support (UMSS) effort. This program will entail support of the Expeditionary Unmanned Systems ...

Bradsby Group

IT Support Technician

Boulder, CO

$25/hr

IT Support Technician Boulder, CO 3-6 month contract to hire $25/hr ($50k) Provides technical and operational support at all levels for the computer systems through the Service Desk. Provide first ...

Prescient Edge

HUMINT Operations Support Technician

Washington, DC · On-site

$38K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title HUMINT Operations Support Technician Location Washington, DC 20032 US (Primary) Category ... Ensure documentation of all operational activities is maintained, up to date, and in compliance ...

Bradsby Group

IT Support Technician

Boulder, CO · On-site

$25/hr

Company Description IT Support Technician Boulder, CO 3-6 month contract to hire $25/hr ($50k) Provides technical and operational support at all levels for the computer systems through the Service ...

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Operational Support Technician information

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How much do operational support technician jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for operational support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational support technician?

To thrive as an Operational Support Technician, you need strong problem-solving abilities, attention to detail, and a basic understanding of IT systems, often supported by an associate's degree or relevant certifications. Familiarity with ticketing systems, troubleshooting tools, and enterprise software like Microsoft Office or ServiceNow is typically required. Excellent communication, teamwork, and time management skills help you stand out in this support-focused role. These competencies ensure efficient operations, effective issue resolution, and seamless support for organizational productivity.

What are some typical challenges faced by an operational support technician, and how can they be addressed?

Operational Support Technicians often encounter challenges such as rapidly changing technical issues, managing multiple support tickets simultaneously, and balancing routine maintenance with urgent troubleshooting. Staying organized and developing strong communication skills are key to prioritizing tasks and minimizing downtime. Proactively collaborating with IT teams and end-users helps in swiftly resolving issues and building a knowledge base for recurring problems. Continuous learning about new systems and technologies also ensures effective problem-solving in dynamic environments.

What is the difference between Operational Support Technician vs Network Support Technician?

AspectOperational Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, technical supportNetwork infrastructure, troubleshooting network issues
Employer & Industry UsageIT service providers, corporate IT teamsTelecommunications, enterprise networks

Operational Support Technicians focus on maintaining overall IT operations, including hardware and software support, while Network Support Technicians specialize in network infrastructure and connectivity issues. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

More about Operational Support Technician jobs

Who are the top companies hiring for Operational Support Technician jobs?

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What states have the most Operational Support Technician jobs?

States with the most job openings for Operational Support Technician jobs include:

What job categories do people searching Operational Support Technician jobs look for?

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Operational Support Technician jobs near you
Infographic showing various Operational Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Operations Support Technician

TalentClout

Florence, KY • On-site

$60K - $70K/yr

Full-time

Re-posted 22 days ago

Job description

Job Description Step into a hands-on technical role where your precision, reliability, and teamwork directly keep day-to-day operations running smoothly. This is an opportunity to join a stable organisation, working with a close-knit team to maintain critical hardware and ensure seamless support across the site at 8045 Dixie Hwy. About the Role: As an Operations Support Technician, you will be responsible for the ongoing maintenance, troubleshooting, and support of hardware across the facility.

You will play a key role in ensuring equipment uptime, addressing issues promptly, and supporting operational teams to meet performance and service targets. Your work will help minimise disruptions, improve efficiency, and maintain a safe, well-functioning environment. Key Responsibilities: Perform routine inspections, cleaning, and preventative maintenance on hardware and related equipment.

Diagnose, troubleshoot, and resolve hardware faults in a timely and methodical manner. Log, track, and update maintenance activities and incidents using internal systems and documentation standards. Coordinate with operations and technical teams to schedule maintenance and minimise downtime.

Assist with installation, configuration, and replacement of hardware components as required. Escalate complex issues to senior technicians or external vendors and support them with accurate technical information. Monitor equipment performance, identify recurring issues, and suggest improvements to processes or hardware usage.

Support team members with operational queries, contributing to a collaborative and safety-focused work environment. Key Requirements: Proven experience in a hardware maintenance, operations support, or similar technical role. Strong practical skills in diagnosing and resolving hardware issues.

Demonstrated attention to detail in following procedures, documenting work, and handling equipment. Effective time management skills with the ability to prioritise tasks and meet operational deadlines. Comfortable working in a team-oriented environment, supporting colleagues and sharing information.

Ability to follow safety protocols and site-specific operational guidelines. Willingness to work on-site at 8045 Dixie Hwy and adapt to changing operational needs. Desirable Skills: Experience working in an industrial, logistics, manufacturing, or similar operational setting.

Familiarity with ticketing or maintenance management systems. Basic understanding of networking concepts or connected hardware systems. Experience supporting continuous improvement or process optimisation initiatives.

Qualifications: High school diploma or equivalent (required). Technical certificate, apprenticeship, or vocational training in electronics, hardware maintenance, or a related field (preferred). Any relevant industry certifications in hardware support, maintenance, or technical operations (preferred).

If you are a detail-focused technician who takes pride in keeping systems running reliably and enjoys working as part of a supportive team, this role offers a strong platform to contribute and grow-apply now to be considered.

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