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Dell Server Support Jobs (NOW HIRING)

PGTEK

Data Center Technician - Memphis

Memphis, TN · On-site

Hardware Support: Perform hands-on maintenance, troubleshooting, and hardware replacement (e.g., GPUs, NICs, memory, etc.) for Dell servers and related equipment. * Ticket Management: Track and ...

Darigold

Systems Administrator

Boise, ID · On-site

The Systems Administrator provides support to and management of Darigold servers, storage, power ... Deploy, configure and maintain Dell server hardware, Dell Storage, Pure Storage arrays, APC UPS ...

Darigold

Systems Administrator

Boise, ID · On-site

The Systems Administrator provides support to and management of Darigold servers, storage, power ... Deploy, configure and maintain Dell server hardware, Dell Storage, Pure Storage arrays, APC UPS ...

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All JobsDell Server Support Jobs

Dell Server Support information

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How much do dell server support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for dell server support in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Dell Server Support professionals, and how are they addressed on the job?

Dell Server Support professionals often encounter challenges such as troubleshooting complex hardware and software issues, managing server downtime, and staying current with rapidly evolving technologies. To address these, they use diagnostic tools, follow structured escalation procedures, and work closely with both internal teams and customers to resolve problems efficiently. Additionally, ongoing training and access to detailed technical resources help them stay prepared for new issues and ensure high-quality service delivery.

How hard is it to get hired at Dell?

Getting hired for a Dell Server Support role typically requires relevant technical skills, such as knowledge of server hardware and troubleshooting, along with customer service experience. The hiring process often involves multiple interview stages, technical assessments, and sometimes certifications like CompTIA Server+ or Dell-specific training. Competition can be moderate, and strong communication skills and problem-solving ability improve chances of success.

Is Dell on a hiring freeze?

Dell Technologies, which supports roles like Dell Server Support, has periodically adjusted hiring based on business needs. As of now, there is no publicly announced company-wide hiring freeze, but hiring activity can vary by department and location. Job seekers should check Dell's official careers page for the most current updates on openings and hiring status.

What is the difference between Dell Server Support vs Dell Server Technician?

AspectDell Server SupportDell Server Technician
CertificationsCompTIA Server+, Dell Certified Systems Expert (DCSE)CompTIA Server+, Dell Certified Systems Expert (DCSE)
Work EnvironmentCustomer support centers, remote troubleshootingOn-site hardware repair, installation, maintenance
Primary ResponsibilitiesDiagnose issues, provide remote support, escalate hardware problemsInstall, repair, upgrade Dell servers, hardware troubleshooting

Dell Server Support focuses on remote troubleshooting, diagnostics, and customer assistance, while Dell Server Technicians perform hands-on hardware repairs and installations. Both roles require similar certifications and often work within the same industry environments, but their daily tasks differ in scope and location.

What is Dell Server Support?

Dell Server Support refers to the technical assistance and services provided by Dell for their range of server products. This support includes diagnosing hardware and software issues, troubleshooting server performance, assisting with firmware and driver updates, and guiding customers through repairs or replacements. Dell Server Support can be accessed via phone, online chat, or through their support portal, and may include both remote and on-site services depending on the warranty and service level. The goal is to ensure that Dell servers remain reliable, secure, and optimized for business operations.

How much does Dell pay an hour?

Dell Server Support technicians typically earn between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level roles may start at the lower end, while experienced technicians with specialized skills can earn higher wages. Compensation may also include benefits and opportunities for overtime or shift differentials.

What are the key skills and qualifications needed to thrive as a Dell Server Support specialist, and why are they important?

To excel as a Dell Server Support specialist, you need a solid understanding of server hardware, networking, and operating systems, often backed by a degree in IT or related certifications such as CompTIA Server+ or Dell EMC Proven Professional. Familiarity with server monitoring tools, remote management software, and ticketing systems is typically required. Strong problem-solving abilities, clear communication, and customer service orientation are crucial soft skills for this role. These skills ensure efficient resolution of technical issues, minimize downtime, and maintain client satisfaction in enterprise environments.

What is the starting salary in Dell?

The starting salary for a Dell Server Support role typically ranges from $40,000 to $55,000 annually, depending on experience, location, and certifications. Entry-level positions may also include benefits such as health insurance and paid time off.
More about Dell Server Support jobs
What states have the most Dell Server Support jobs? States with the most job openings for Dell Server Support jobs include:
What job categories do people searching Dell Server Support jobs look for? The top searched job categories for Dell Server Support jobs are:
Dell Server Support jobs near you
Infographic showing various Dell Server Support job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.

Senior Support Engineer (X86 Server Focus)

EVERNEX USA INC

Alpharetta, GA

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Location: Alpharetta, GA On-site, 5 days/week
Department: Operations
Reports To: Field & Support Manager, North America
Status: Full-Time, Exempt
Position Summary

The Senior Support Engineer provides advanced Level 23 technical support for Evernexs hardware maintenance services with a primary focus on X86 server platforms across multiple OEM environments. This role supports complex technical issues, contributes to service improvement initiatives, and ensures high levels of operational performance and customer satisfaction.
The position requires strong technical expertise, an analytical mindset, and a commitment to delivering consistent, highquality support. The ideal candidate is openminded, adaptable, and willing to participate in training to expand their skills across additional products and technologies beyond their current knowledge base.
This is a full-time, inoffice role based in Alpharetta, GA.
Key Responsibilities

X86 Server Support & Service Execution

  • Deliver L2L3 technical support for X86 server platforms across OEMs such as HPE, Dell/EMC, IBM/Lenovo, Supermicro and others.
  • Maintain and expand Evernexs supported X86 server product list.
  • Support the transition of outsourced service activity to internal Evernex capabilities where appropriate.
  • Assist in evaluating and onboarding backend support partners and field delivery partners.
  • Take part in the engineering standby/oncall rotation in the future.
Advanced Technical Support

  • Handle escalated technical issues involving X86 server hardware from diagnosis through resolution.
  • Serve as a highly skilled resource for troubleshooting and rootcause analysis.
  • Provide knowledge sharing and situational guidance to other technical team members when appropriate.
  • Support sales engineering requests when assigned.
  • Maintain lab environment for diagnostics, testing, training, and validation activities.
  • Develop and maintain Standard Operating Procedures (SOPs) relevant to hardware service delivery.
Client Satisfaction & Service Excellence

  • Support SLA achievement and response-time targets.
  • Deliver reliable, consistent service to strengthen customer retention.
  • Communicate clearly and professionally with clients, partners, and internal teams.
Teamwork & Cultural Alignment

  • Uphold Evernex values including Ingenuity, Trustworthiness, Knowledge Sharing, and Professional Confidence.
  • Demonstrate flexibility, initiative, and strong collaborative habits.

Required:

  • Two-year degree or 3+ years of relevant hardware, field service, or enterprise technical support experience with multiOEM exposure.
Preferred:

  • Bachelors degree or 5+ years of progressive enterprise hardware support experience